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Mayan Palace Puerto Vallarta

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Traveller (723)
Room & Suite (251)
Pool & Beach (209)
Overview
  • Excellent40%
  • Very good35%
  • Average14%
  • Poor5%
  • Terrible6%
Travellers talk about
“bakal restaurant”(20 reviews)
“marina location”(24 reviews)
“main building”(36 reviews)
AMENITIES
Wifi
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3 Star accommodation
All hotel details
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Reviews (1,067)
Filter reviews
934 results
Traveller rating
349
338
137
54
56
Traveller type
Time of year
LanguageEnglish
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349
338
137
54
56
Show reviews that mention
All reviewsbakal restaurantmarina locationmain buildinghigh pressureocean viewrci exchangesales presentationtimeshare sharkssunset barrestaurants and shopsbedroom unitsales pitchliving areacoffee potthe check in processnice resortsmaller resort
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1 - 5 of 934 reviews
Reviewed 2 days ago

The location is excellent at the marina to take a local bus to town or to Walmart for shopping. Lots of restaurants around and right at the beach. There are no fees, so makes it even better to buy at the hotel for drinks and...More

Thank Glenda S
Reviewed 5 days ago via mobile

Excellent service and location. We enjoyed that the resort was not only on the beach but also right in the city with easy access to restaurants and shops. Accommodations were very good. Excursions were most enjoyable, especially the zip line/rappelling/water slide activity. Thank you for...More

Thank docmusbart
Reviewed 1 week ago via mobile

Daniel and Dulce were great to us while we hung by the pool. Fun games and fun people! We played a trivia game asking about the year color tv was first invented, and this was one of many that we enjoyed. Would definitely recommend!More

Thank saleebs7
Response from Vidanta V, General Manager at Mayan Palace Puerto VallartaResponded 1 week ago

Dear saleebs7, Thank you so much for taking the time and write such a nice comments about our hotel. We really appreciate it, we are glad you had a great time and enjoy your stay. We hope we can see you in the near future....More

Reviewed 2 weeks ago via mobile

My family and I stayed at this hotel for 5 days. Even though it is small property, the people and the services were great. We truly enjoyed the restaurant brunch buffet and particularly the ocean. The small beach has a few palapas (hut style umbrellas)...More

1  Thank Adriana C
Response from Vidanta V, General Manager at Mayan Palace Puerto VallartaResponded 2 weeks ago

Dear 720adrianac, We would like to express our sincere appreciation for taking the time to submit a review about your recent stay at Mayan Palace Puerto Vallarta. We are pleased to learn you had a nice vacation, that you enjoyed our food options our beach...More

Reviewed 3 weeks ago

The goal of this trip was for relaxation and recovery from an illness. Our goal was met!! The people that work at this Mayan could not have been better! They are courteous, helpful and try to meet your every need. The one bedroom suite was...More

1  Thank guinness6482
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Beachfront
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Wheelchair Access
Airport Transportation
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Adult pool
Outdoor pool
Details
Price range
USD 100 - USD 350 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Spa Hotel in Puerto Vallarta
#29 On the Beach Hotel in Puerto Vallarta
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 100 - USD 350 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Spa Hotel in Puerto Vallarta
#29 On the Beach Hotel in Puerto Vallarta
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (723)
Room & Suite (251)
Pool & Beach (209)
Dining (81)
Amenities (17)
Family and Play Areas (3)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
aschurek
25 July 2018|
AnswerShow all 7 answers
Response from Vidanta V | Property representative |
Please contact us at 1-800-292-9446
0
Votes
Google Translation
Getslim60
12 April 2018|
AnswerShow all 3 answers
Response from Vidanta V | Property representative |
Please call us at 1-800-292-9446.
0
Votes
Google Translation
Tora S
24 March 2018|
AnswerShow all 5 answers
Response from Roland T | Reviewed this property |
No free WI-FI available in lobby; only location is in the entrance to the BAKAL restaurant; there is an area with good seating for as long as required; need to get password from a rest. staff member; WI-FI in room very... More
1
Vote
Room Tips
"The rooms on the Marina side would not have a great view! But anywhere else would be lovely!"
Read review
"Rooms facing the ocean / pools"
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"read about resort fee"
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"A few updates, or decoration, might add to the warmth of the room."
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