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Now Amber Puerto Vallarta

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Traveller (3600)
Room & Suite (727)
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Overview
  • Excellent67%
  • Very good23%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
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Rooms
3 Jun.4 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,268)
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211 - 215 of 2,794 reviews
Reviewed 8 January 2018

We went there with our whole family, 20 people (12 adults, 8 kids) and had a good time. With big groups is very challenging during meal times, but we found a way to work with out with some help from the staff. The food quality...More

1  Thank Jaime P
Response from Cesar V, César Vega Social Media Coordinator EConcierge at Now Amber Puerto VallartaResponded 22 January 2018

Dear Jaime P, We appreciate the time that you have invested on writing an overview of your stay with us. There seems to have been a number of deficiencies encountered which are very atypical and not reflective of our brand experience; if this stay was...More

Reviewed 8 January 2018

My family has a lot of food restrictions due to food allergies sue to which we had a very difficult time the first few days during our stay here. After I escalated the matter and shared our concerns with the Food and Beverages Team, they...More

Thank Kajal V
Response from Cesar V, César Vega Social Media Coordinator EConcierge at Now Amber Puerto VallartaResponded 22 January 2018

Dear Kajal V, We appreciate you have taken the time to share such an enthusiastic review about your recent visit to Now Ambar Puerto Vallarta. We are overjoyed to read that you’ve enjoyed our staff’s attentive service. Please be confident that we’ve shared your kind...More

Reviewed 8 January 2018

We are fresh back from the Now Amber in Puerto Vallarta. We spent New Years there and had a GREAT time. The resort was full but never felt busy. Rooms were clean. Pools were fantastic. Relaxing and fun atmosphere.More

Thank David J
Response from Cesar V, César Vega Social Media Coordinator EConcierge at Now Amber Puerto VallartaResponded 22 January 2018

Dear David J, Thank you for taking the time to write and share your recent experience at Now Amber Puerto Vallarta. It's our most pleasure to learn that your stay was a wonderful one while you were impressed with our service and facilities. We appreciate...More

Reviewed 7 January 2018

Definitely it's not worth it for the money they charge!!!! I stayed at this resort with my family from 12/25/17 to 1/1/18. They really don't understand what CUSTOMER SATISFACTION means. Thats really sad. I have stayed at other all inclusive resorts less expensive than this...More

5  Thank Israel K
Response from Daniela F, Econcierge at Now Amber Puerto VallartaResponded 13 April 2018

Dear Israel K, Thank you for taking the time to write a review about your stay in our resort. We value your detailed suggestions as our guest’s feedback is truly important for us and we will consciously revise all of your remarks. While we understand...More

Reviewed 7 January 2018

This is not my favorite hotel. Because of the pushy timeshare salespeople and the moldy smell in the rooms, I can not recommend and I personally would never stay at Now Amber ever again. Now Amber is located on the hotel strip in Puerto Vallarta....More

4  Thank The_Urban_Travelers
Response from Daniela F, Econcierge at Now Amber Puerto VallartaResponded 13 April 2018

Dear I_Live__2_Travel_More, We appreciate the time that you have invested on writing an overview of your stay with us. We have taken your comments very seriously and you can be assured that the necessary re-training measures are being instituted to prevent recurrences in the future....More

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Beachfront
Pool
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Free Internet
Restaurant
Spa
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Hot Tub
Tennis Court
Heated pool
Adult pool
Outdoor pool
Details
Price range
USD 209 - USD 709 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Puerto Vallarta
#7 Family Hotel in Puerto Vallarta
#8 Business Hotel in Puerto Vallarta
#8 Top resorts Hotel in Puerto Vallarta
#12 Spa Hotel in Puerto Vallarta
#12 On the Beach Hotel in Puerto Vallarta
#15 Luxury Hotel in Puerto Vallarta
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 209 - USD 709 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Puerto Vallarta
#7 Family Hotel in Puerto Vallarta
#8 Business Hotel in Puerto Vallarta
#8 Top resorts Hotel in Puerto Vallarta
#12 Spa Hotel in Puerto Vallarta
#12 On the Beach Hotel in Puerto Vallarta
#15 Luxury Hotel in Puerto Vallarta
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (3600)
Room & Suite (727)
Pool & Beach (613)
Dining (392)
Family and Play Areas (54)
Amenities (46)
Business Centre & Event Rooms (25)
Questions & Answers
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DR9
18 May 2018|
AnswerShow all 4 answers
Response from jtob01 | Reviewed this property |
The property has connecting/adjoining rooms, which are subject to availability, limited and can be requested but not guaranteed, by contacting the property using the number on you booking confirmation.
1
Vote
Katie F
15 May 2018|
AnswerShow all 6 answers
Response from Steviebhoy1977 | Reviewed this property |
Hi Katie. Me and my wife have been going here for the past 4 years . We love it . We had an issue on our first experience, nothing bad . Just a broken lamp and Air con didn't work properly. So for the hassle they gave us the... More
2
Votes
BuckeyeBob45
15 May 2018|
AnswerShow all 4 answers
Response from Bluemoon4667 | Reviewed this property |
Hi, the staff are amazing, from the bar waitresses to the entertainment staff they all make a real effort to make your stay a great experience. The beach in the main is nice it is a little stoney in places near the waters... More
1
Vote
Room Tips
"Above the 5th floor.views to die for.."
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"I know that you might not be able to fix this, but the WC room is tiny, it's not confortable. Also the..."
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"Upper floors have the best views but you don't really need to go higher than the 4th."
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"Any room over the 5th floor (to clear the palm trees) has a view of the ocean."
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