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Puerto de Luna Pet Friendly and Family Suites

Orbitz.comUSD 47*
View Deal
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 94*
USD 47*
USD 94*
USD 47*
USD 94*
USD 47*
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Puerto de Luna Pet Friendly and Family Suites
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205 Reviews from our TripAdvisor Community

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There are newer reviews for Puerto de Luna Pet Friendly and Family Suites
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Showing 89: English reviews
Vancouver, Canada
Reviewed 19 March 2014

Stayed here as I could not extend another day from last resort as they were booked. There is nothing that stood out as wow, great or even average. The pool had maybe 15 lounge chairs, but couldn't get one. The resort is on the east side of the main road, across the road are the hotels on the beach. There...

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1Thank travellingguy07
Barcelona, Spain
Reviewed 14 December 2013

Puntos positivos: el hotel es bonito, las habitaciones grandes y espaciosas, así como la piscina, y su ubicación buena dentro de Puerto Vallarta. Buen parking, precios decentes. Puntos negativos: · Se supone que es un aparthotel, con mini-cocina y tal, si bien no hay fogones, sólo microondas, de modo que no sirve para nada, y acabas teniendo que comer fuera...

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2Thank Isidro_787
Minneapolis, Minnesota
Reviewed 31 March 2012

My college student son and I spent a week at this hotel and it was wonderful. We were there in mid-March, the staff are very friendly and helpful, the hotel is very clean and pleasant, and the grounds are beautiful. Very spacious suite; we could have held a party in our living/dining room, had we known anyone there to invite....

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1Thank BrookeJo
Alejandro F, E-Commerce Executive at Puerto de Luna Pet Friendly and Family Suites, responded to this review

It was truly a pleasure to have you here with us, at your home away from home in Vallarta. The entire Puerto de Luna staff and I are grateful to have been able to serve you during your vacation, and to have made a positive impression. Sincerely, Christian Maciel Murillo Sanjuan E-Commerce

Vancouver Island, Canada
Reviewed 30 March 2012

I stayed at this resort from March 10-17. I was a single traveller. Everyone at the resort was very kind and helpful. The only concerns I had .... I had asked for a ground floor Jr. suite which was supposed to be AC. I did not want to take my luggage up to 3 or 4 floors because their wasnt...

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2Thank lizziebordenis
Mascouche, Canada
Reviewed 14 February 2012

two days upon are arrival , they stole in are room , a 500$ pair of oakley sunglasses . the public relation person told us that they would be an investigation , and they will either give us some money or find the sunglass , never happen !!! plus they continue plyaing and breaking are luggages ! so we handup...

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7Thank claude d
Montreal
Reviewed 11 April 2011

Ok, first and foremost, I have been traveling my whole life, and I am a certified travel agent...all in all, this hotel is an excellent value. If you purchase this hotel expecting a 5 star, you should go down the street and stay at a Riu or a Palace hotel. -Nowhere does this hotel advertise that they have elevators, so...

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5Thank samsonv05
Alejandro F, E-Commerce Executive at Puerto de Luna Pet Friendly and Family Suites, responded to this review

Hi. Thank you very, very much for your kind comments. We are certainly very glad you had a good time while staying with us and looking forward to see you again in your next vacations in Puerto Vallarta.

Reviewed 6 April 2011

For $70 dollars a night , we had a massive apartment ( with 2 bathrooms, kitchenette, TV). Very mexican in design, and exceptionally clean. Staff went out of their way to make us comfortable and welcome, and were a great resource for things to do (ask for Ruthe). The room included a free breakfast (a menu with eggs, bacon, pancakes...

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Thank Lindamymko
Alejandro F, E-Commerce Executive at Puerto de Luna Pet Friendly and Family Suites, responded to this review

Hello. We really appreciate the comments in your review and are glad you had an excellent time during your stay. Thank you very much.

Missoula, Montana
Reviewed 20 July 2010

DO NOT BOOK THIS HOTELl. We were misled on this hotel, and won it through an auction. The rooms are not worth the price at all. I could have slept in an ally, and I would have been more comfortable, and probably felt safer too. Rooms at the Super 8 in Seattle are ten times nicer. There are too many...

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3Thank MTandersons
Alejandro F, E-Commerce Executive at Puerto de Luna Pet Friendly and Family Suites, responded to this review

Hello, MTandersons, I and the complete hotel staff are really dissapointed you did not have a good time when you stayed with us. Since then, all of us have been working hard on the issues you pointed above and believe me when I say that this problems are not coming up anymore. I also want to thank you for the...

Austin, Texas
Reviewed 10 June 2010

The photos on the Puerto de Luna website are misleading and made me think this hotel would be lovely to visit. It is not. We paid $115 a night for a jr suite that had 2 rock-hard double beds. The suite was on the 5th floor and there was no elevator. We have a 1 yr-old son and it was...

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3Thank awlove
Alejandro F, E-Commerce Executive at Puerto de Luna Pet Friendly and Family Suites, responded to this review

Hi, I appreciate your feedback about the hotel and I am deeply sorry you didn't have a good time during your stay. We are working hard to make things better for future guests. Now, all our guests are welcome to ask for a room change if the designated room doesn't fit with their needs or doesn't fulfull their expectations, so...

Monterrey, Mexico
Reviewed 25 March 2010

We make a Girls trip in march 18 to march 22, to puerto Vallarta, we visit this hotel and we get a good surprise for the price we paid we found a good Confortable and big room, big pool, nice people working in the hotel, no too far for downtown, u can take a bus and stay in malecon en...

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1Thank KaryMonterrey
Alejandro F, E-Commerce Executive at Puerto de Luna Pet Friendly and Family Suites, responded to this review

Hi! Thank you so, so much for your comments. It sounds like you really had a good time while staying with us. We are very glad to read your review.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
Room types
  • Suites
  • Family Rooms
  • Kitchenette
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Be welcomed to the lovely Puerto de Luna All Suites Hotel in Puerto Vallarta, Mexico! At this family friendly four-star hotel, our bet is that clean beds, delicious breakfasts and the surrounding cuteness will maximize all of our guests' joy of living this Mexican paradise. ... more   less 

Additional Information about Puerto de Luna Pet Friendly and Family Suites

Address: Blvd. Francisco Medina Ascencio No. 2500, Puerto Vallarta 48300, Mexico
Region: Mexico > Jalisco > Puerto Vallarta
Price Range: $46 - $111 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Puerto de Luna Pet Friendly and Family Suites 3*
Number of rooms: 50
Reservation Options:
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Also Known As:
Puerto De Luna All Hotel Puerto Vallarta
Puerto De Luna Hotel
Puerto De Luna Vallarta
Hotel Style:
#7 Best Value Hotel in Puerto Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Puerto de Luna Pet Friendly and Family Suites staff and other travellers.
12 questions
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Questions? Get answers from Puerto de Luna Pet Friendly and Family Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If climbing steps is a problem, request a room on a lower floor.”
MAinIA2014, 15 Mar 2017 | Read review
“Get a superior suite, book early”
unretired, 1 Mar 2017 | Read review
“Get an upgrade to a bigger room”
Mortenhoegh, 22 Jan 2017 | Read review
“avoid a balcony by the restaurant, the chairs scrape across the floor from 7:30am to noon.”
Cynhoff, 2 Jan 2017 | Read review
“Jr. Suites are available with a kitchenette.”
CustomerTB, 31 Dec 2016 | Read review
5 of 5
Orbitz.com
USD 47* /night
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TravelocityUSD 47
Hotwire.comUSD 47
AMOMAUSD 94
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*Disclaimer
Prices are for 1 room, 2 adults
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