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27/08/2017 28/08/2017
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    Sunscape Puerto Vallarta Resort & Spa

    Blvd. Francisco Medina Ascencio Km. 3.5 | Zona Hotelera Norte, Puerto Vallarta 48333, Mexico
    Hotel website
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    Best prices for your stay
    27/08/2017 28/08/2017
    USD 256*
    USD 164*
    SAVE USD 92
    USD 169*
    USD 173*
    Traveller (1076)
    Room & Suite (247)
    Pool & Beach (235)
    Overview
    • Excellent45%
    • Very good28%
    • Average17%
    • Poor6%
    • Terrible4%
    Travellers talk about
    “sun club” (48 reviews)
    “da mario” (27 reviews)
    Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Kids Club
    Babysitting
    Private Balcony
    3.5 Star Hotel
    All hotel details
    Offers from Sunscape Puerto Vallarta Resort & Spa
    Hotel deals
    Deals (54)
    27 Aug.28 Aug.
    |
    1 room, 2 adults, 0 children
    • Deluxe Ocean View, All Inclusive
      USD 256USD 164
      View Deal
    • Deluxe Ocean View Double
      USD 169
      View Deal
    • Deluxe Ocean View 1 King Bed (Free breakfast, Free WiFi)
      USD 173
      View Deal
    More deals for this hotel
    • Deluxe Ocean View, All Inclusive
      USD 164
      View Deal
    • Deluxe Ocean View Double
      USD 169
      View Deal
    • Deluxe Ocean View King
      USD 169
      View Deal
    • Deluxe Ocean View 1 King Bed
      USD 173
      View Deal
    • Deluxe Ocean View 2 Double beds
      USD 173
      View Deal
    • Deluxe Ocean View 1 King Bed
      USD 173
      View Deal
    • Deluxe Ocean View 1 King Bed (Free breakfast, Free WiFi)
      USD 173
      View Deal
    • Deluxe Ocean View 2 Double beds
      USD 173
      View Deal
    • Deluxe Ocean View 2 Double beds (Free breakfast, Free WiFi)
      USD 173
      View Deal
    • Deluxe Ocean View 1 King Bed
      USD 173
      View Deal
    Collapse room deals
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    Showing room deals 1 - of 54
    Marriott Puerto Vallarta Resort & Spa
    3,240 reviews
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    Friendly Vallarta All Inclusive Family Resort
    3,083 reviews
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    Villa del Palmar Beach Resort & Spa
    2,446 reviews
    #24 of 124 hotels in Puerto Vallarta
     
    Fiesta Americana Puerto Vallarta All Inclusive & Spa
    2,494 reviews
    #9 of 124 hotels in Puerto Vallarta
     
    Write a Review
    Reviews (1,454)
    Traveller rating
    Traveller type
    Time of year
    Language
    There are newer reviews for Sunscape Puerto Vallarta Resort & Spa
    See the most recent reviews

    951 - 955 of 960 reviews

    Reviewed 7 January 2016 via mobile

    I don't even know where to start! I booked 3 rooms for a week, & after talking to the front desk manager at that time, was guaranteed by phone & an email that 2 of them would be connecting (due to teens). When I arrived...More

    1  Thank debibock7
    Response from Sunscape P, Javier Machain, e-Concierge at Sunscape Puerto Vallarta Resort & SpaResponded 28 January 2016

    Dear Mrs. Debibock7 We are sorry about the problems experienced during your stay, and it is our hope that you would accept this note as a genuine apology for falling short of delivering a genuine comfortable experience. Now we have 6 restaurants open, and we...More

    Reviewed 6 January 2016

    I spent 2 weeks at the new Sunscape, over Christmas and New Years. This is my 3rd year at this location and unfortunately it was also one of the worst years. We changed rooms 3 times, constantly had to fight to get towels, lack of...More

    16  Thank Irina B
    Response from Sunscape P, Javier Machain, e-Concierge at Sunscape Puerto Vallarta Resort & SpaResponded 28 January 2016

    Dear Irina B. Thank you for taking the time to share such a detailed overview of your stay through this mean. Our guest’s feedback is truly appreciated in our constant commitment to improve our service levels. The lack of variety in activities and food are...More

    Reviewed 6 January 2016 via mobile

    About a week late, but maybe should have not opened. Had problems with the room from the go. Bathroom was remodeled but flooded every time I took a shower. And the bathroom light took 3 days to fix. Not a good experience early in the...More

    8  Thank Frank G
    Response from Sunscape P, Javier Machain, e-Concierge at Sunscape Puerto Vallarta Resort & SpaResponded 28 January 2016

    Dear Frank G. The problems that you have mentioned in the room are solved now, and in other areas we have been working really hard to improve our product and service day by day. Please receive our apologies for falling short of your expectations. We...More

    Reviewed 5 January 2016

    Have had disappointing stays elsewhere before but never bad enough to write a review. Been travelling to PV since 1993 almost yearly and have stayed in the best and some of the not so good but this hotel ranks the worst. Booked 3 rooms and...More

    14  Thank kurt20152016
    Response from Sunscape P, Javier Machain, e-Concierge at Sunscape Puerto Vallarta Resort & SpaResponded 28 January 2016

    Dear Mr. Kurt. The issues that you have mentioned here, practically all of them have been solved now. We apologize for what you experienced while you were staying with us. We are working very hard everyday to make our resort one of the best in...More

    Reviewed 3 January 2016

    We arrived just two days after the new Sunscape had opened. They weren't quite ready yet, but it was a great vacation for me and my two kids, ages 17 and 10. The view of the ocean and mountains from room 807 was incredible! The...More

    14  Thank Christy T
    Response from Sunscape P, Javier Machain, e-Concierge at Sunscape Puerto Vallarta Resort & SpaResponded 28 January 2016

    Dear Mrs. Christy T. We would like to thank you for choosing our resort as your host on your last visit to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience on Tripadvisor....More

    Marriott Puerto Vallarta Resort & Spa
    3,240 reviews
    #8 of 124 hotels in Puerto Vallarta
     
    Friendly Vallarta All Inclusive Family Resort
    3,083 reviews
    #20 of 124 hotels in Puerto Vallarta
     
    Villa del Palmar Beach Resort & Spa
    2,446 reviews
    #24 of 124 hotels in Puerto Vallarta
     
    Fiesta Americana Puerto Vallarta All Inclusive & Spa
    2,494 reviews
    #9 of 124 hotels in Puerto Vallarta
     
    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Free Parking
    • Beachfront
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Babysitting
    • Airport Transportation
    • Breakfast included
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • USD 142 - USD 432 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #23 Spa Hotel in Puerto Vallarta
    • #31 On the Beach Hotel in Puerto Vallarta
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 320
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Hotels.com, Orbitz, Booking.com, Expedia, Priceline, Cancelon, Travelocity, Hotwire, Agoda, TripOnline SA, HotelQuickly, Cheap Tickets and getaroom.com so you can book your Sunscape Puerto Vallarta Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Jalisco >
    • Puerto Vallarta
    • Also Known As
    • Holiday Inn Puerto Vallarta Hotel Puerto Vallarta ,
    • Puerto Vallarta Holiday Inn ,
    • Holiday Inn Puerto Vallarta Mexico
    Add Photo Photos
    Traveller (1076)
    Room & Suite (247)
    Pool & Beach (235)
    Dining (198)
    Hotel & Grounds (697)
    Bathroom (18)
    Family and Play Areas (10)
    Business Centre & Event Rooms (2)
    Nearby
    Marriott Puerto Vallarta Resort & Spa
    3,240 reviews
    2.83 km away
     
    Fiesta Americana Puerto Vallarta All Inclusive & Spa
    2,494 reviews
    .31 km away
     
    Villa del Palmar Beach Resort & Spa
    2,446 reviews
    .11 km away
     
    Friendly Vallarta All Inclusive Family Resort
    3,083 reviews
    .22 km away
     
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    Ask a question
    Questions & Answers
    Monica E
    11 August 2017|
    AnswerShow all 6 answers
    Response from Nichole S | Reviewed this property |
    We had free wifi with our room and it worked fine!
    0
    Votes
    four_of_a_kind
    5 August 2017|
    AnswerShow all 4 answers
    Response from tlg520 | Reviewed this property |
    Water was fine for us - we used it to shower and brush our teeth. We drank the bottled water that was provided in our room fridge though. But we both drank mixed drinks the entire time, and had zero issues! We didn't get... More
    0
    Votes
    776sherryb
    3 August 2017|
    AnswerShow all 5 answers
    Response from Jennifer H | Reviewed this property |
    Yes you check them out from the activities desk down by the pool
    1
    Vote
    Room Tips
    "Elevators do not work-ask for a lower floor if you are not fond of stairs. We had rooms 904 and 905, (very..."
    Read review
    "SunClub Romantic Suite Bayview"
    Read review
    "ask where the up grade is located first. then ask to see the room"
    Read review
    "Get a room 5th floor or higher for the views of Banderas Bay."
    Read review
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