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27/08/2017 28/08/2017
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    Sunscape Puerto Vallarta Resort & Spa

    Blvd. Francisco Medina Ascencio Km. 3.5 | Zona Hotelera Norte, Puerto Vallarta 48333, Mexico
    Hotel website
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    Best prices for your stay
    27/08/2017 28/08/2017
    USD 256*
    USD 162*
    SAVE USD 94
    USD 169*
    USD 173*
    Traveller (1077)
    Room & Suite (247)
    Pool & Beach (235)
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    Fiesta Americana Puerto Vallarta All Inclusive & Spa
    2,494 reviews
    #9 of 124 hotels in Puerto Vallarta
     
    Overview
    • Excellent44%
    • Very good28%
    • Average17%
    • Poor6%
    • Terrible5%
    Travellers talk about
    “sun club” (48 reviews)
    “da mario” (27 reviews)
    Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Kids Club
    Babysitting
    Private Balcony
    3.5 Star Hotel
    All hotel details
    Offers from Sunscape Puerto Vallarta Resort & Spa
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    Marriott Puerto Vallarta Resort & Spa
    3,240 reviews
    #8 of 124 hotels in Puerto Vallarta
     
    Friendly Vallarta All Inclusive Family Resort
    3,083 reviews
    #20 of 124 hotels in Puerto Vallarta
     
    Villa del Palmar Beach Resort & Spa
    2,445 reviews
    #24 of 124 hotels in Puerto Vallarta
     
    Fiesta Americana Puerto Vallarta All Inclusive & Spa
    2,494 reviews
    #9 of 124 hotels in Puerto Vallarta
     
    Rooms
    27 Aug.28 Aug.
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (1,455)
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    There are newer reviews for Sunscape Puerto Vallarta Resort & Spa
    See the most recent reviews

    941 - 945 of 961 reviews

    Reviewed 19 January 2016 via mobile

    After one week at Sunscape Puerto Vallarta from January 12 - 18th we will gladly return in the future! Although we were hesitant after reading some of the reviews, we are very glad that we came. We are members of the Unlimited Vacation Club and...More

    16  Thank Sarah A
    Response from Sunscape P, Javier Machain, e-Concierge at Sunscape Puerto Vallarta Resort & SpaResponded 28 January 2016

    Dear Sarah A. On behalf of the staff and Management of our resort we would like to thank you for taking the time to post a review of your experience with us. It was a pleasure being your hosts during your recent gateway to Susncape...More

    Reviewed 18 January 2016 via mobile

    We stayed at the Sunscape from Jan.4-Jan. 11. We were aware that the property was undergoing upgrading and construction prior to our arrival and had read the negative reviews so we were prepared for less then perfect conditions. Our travel partners and ourselves were determined...More

    12  Thank Marcy T
    Response from Sunscape P, Javier Machain, e-Concierge at Sunscape Puerto Vallarta Resort & SpaResponded 28 January 2016

    Dear Marcy T. Thank you so much for your thoughts and for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience on...More

    Reviewed 15 January 2016

    Everything LaVetteBee said. Could not have said it better myself. We rented 2 rooms, and ended up staying in one altogether because of the horrible smell in the other. Four adults in a room with 2 double beds because nothing else was available.More

    9  Thank elizabeth65022016
    Response from Sunscape P, Javier Machain, e-Concierge at Sunscape Puerto Vallarta Resort & SpaResponded 28 January 2016

    Dear Elizabeth. We apologize for these inconveniences experienced during your stay, we keep working hard everyday to deliver the product that our customers are looking for. for the smell and room that you had to share with other adults By the way, the smell problem...More

    Reviewed 14 January 2016 via mobile

    This supposedly remodeled former Holiday Inn now a Sunscape resort property should not have opened until it was truly renovated. Manager Sergio Aca admitted this shortcoming when trying to resolve my issues while knowing that the problems are vast from the lackluster entrance which remains...More

    23  Thank LavetteBee
    Response from Sunscape P, Javier Machain, e-Concierge at Sunscape Puerto Vallarta Resort & SpaResponded 28 January 2016

    Dear LavetteBee. Thank you for taking the time to write this review about your stay at our resort, some of the problems that you have mentioned here have been solved at a 100% e.g. the bad smell and the shower flood, are gone for good,...More

    Reviewed 14 January 2016

    The beach was amazing! The resort however is being remodeled and not ready to accept guests. Bathroom was not thoroughly cleaned when we checked in, actually had dried blood on the floor and toothpaste in the sink and on the mirror. (yuck). Whenever the shower...More

    13  Thank Sandle57
    Response from Sunscape P, Javier Machain, e-Concierge at Sunscape Puerto Vallarta Resort & SpaResponded 28 January 2016

    Dear Sandle Please be certain that all your feedback is very important to us. We keep working day by day to deliver a nice product to our clients, some of the the issues that you have mentioned are solved now. We are really going to...More

    Marriott Puerto Vallarta Resort & Spa
    3,240 reviews
    #8 of 124 hotels in Puerto Vallarta
     
    Friendly Vallarta All Inclusive Family Resort
    3,083 reviews
    #20 of 124 hotels in Puerto Vallarta
     
    Villa del Palmar Beach Resort & Spa
    2,445 reviews
    #24 of 124 hotels in Puerto Vallarta
     
    Fiesta Americana Puerto Vallarta All Inclusive & Spa
    2,494 reviews
    #9 of 124 hotels in Puerto Vallarta
     
    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Free Parking
    • Beachfront
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Babysitting
    • Airport Transportation
    • Breakfast included
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • USD 146 - USD 429 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #23 Spa Hotel in Puerto Vallarta
    • #31 On the Beach Hotel in Puerto Vallarta
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 320
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Expedia, Hotels.com, Orbitz, Booking.com, Priceline, Cancelon, Travelocity, Hotwire, Agoda, HotelQuickly, TripOnline SA, Cheap Tickets and getaroom.com so you can book your Sunscape Puerto Vallarta Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Jalisco >
    • Puerto Vallarta
    • Also Known As
    • Holiday Inn Puerto Vallarta Hotel Puerto Vallarta ,
    • Puerto Vallarta Holiday Inn ,
    • Holiday Inn Puerto Vallarta Mexico
    Add Photo Photos
    Traveller (1077)
    Room & Suite (247)
    Pool & Beach (235)
    Dining (198)
    Hotel & Grounds (698)
    Bathroom (18)
    Family and Play Areas (10)
    Business Centre & Event Rooms (2)
    Nearby
    Marriott Puerto Vallarta Resort & Spa
    3,240 reviews
    2.83 km away
     
    Fiesta Americana Puerto Vallarta All Inclusive & Spa
    2,494 reviews
    .31 km away
     
    Villa del Palmar Beach Resort & Spa
    2,445 reviews
    .11 km away
     
    Friendly Vallarta All Inclusive Family Resort
    3,083 reviews
    .22 km away
     
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    Ask a question
    Questions & Answers
    Monica E
    11 August 2017|
    AnswerShow all 6 answers
    Response from Nichole S | Reviewed this property |
    We had free wifi with our room and it worked fine!
    0
    Votes
    four_of_a_kind
    5 August 2017|
    AnswerShow all 4 answers
    Response from tlg520 | Reviewed this property |
    Water was fine for us - we used it to shower and brush our teeth. We drank the bottled water that was provided in our room fridge though. But we both drank mixed drinks the entire time, and had zero issues! We didn't get... More
    0
    Votes
    776sherryb
    3 August 2017|
    AnswerShow all 5 answers
    Response from Jennifer H | Reviewed this property |
    Yes you check them out from the activities desk down by the pool
    1
    Vote
    Room Tips
    "Elevators do not work-ask for a lower floor if you are not fond of stairs. We had rooms 904 and 905, (very..."
    Read review
    "SunClub Romantic Suite Bayview"
    Read review
    "ask where the up grade is located first. then ask to see the room"
    Read review
    "Get a room 5th floor or higher for the views of Banderas Bay."
    Read review
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