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Sunscape Puerto Vallarta Resort & Spa

Bookit.comUSD 160*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
USD 340*
USD 160*
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USD 174*
USD 168*
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Sunscape Puerto Vallarta Resort & Spa
Sunscape Puerto Vallarta Resort & Spa
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1,303 Reviews from our TripAdvisor Community

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Showing 871: English reviews
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Reviewed 2 days ago NEWvia mobile

The resort is great! The people made our time here very fun. Antonio, Lalo, Roger, and Fernando were awesome. So fun! The rooms were great. The bartenders and waiters were very friendly. Would recommend to a friend

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Helpful?
Thank Lori S
Algonquin, Illinois
Reviewed 4 days ago NEW

The staff was so friendly and made our trip very enjoyable! Every time we walked into the restaurant or bar, they always said, "Tom! Amanda!" It was so nice to be remembered by name. We had Luis and Adrian as servers for breakfast and lunch and they always made us laugh and made our meals so much fun. They were...

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Helpful?
Thank mandy9816
Sunscape P, Public Relations Manager at Sunscape Puerto Vallarta Resort & Spa, responded to this review

Dear Mandy, Wow! We are so happy to hear your wonderful vacation at Sunscape Puerto Vallarta Resort & Spa. Thank you very much for sharing your experience with us! It is delightful to read that our amazing staff were a special element on making an unforgettable trip for you! We were so happy to congratulate Luis, Adrian, Alex, Ernesto and...

Ripon, Wisconsin, United States
Reviewed 5 days ago NEWvia mobile

If you are looking for a great place to stay without spending a lot of money then this is the place for you! The staff here is absolutely AMAZING! Some of our favorites were Jose the bartender. Yanet the cafe hostess remembered is by name every time we went to eat. The same with Ernesto. Elizabeth at the front desk...

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Helpful?
1Thank Mackenzie Z
Sunscape P, Public Relations Manager at Sunscape Puerto Vallarta Resort & Spa, responded to this review

Dear Mackenzie, We are very thankful with you for taking the time on writing us your review on TripAdvisor. We are delighted to read that you had such an incredible experience with our top notch staff. To read that each of the members of the team mentioned above made your stay truly unique makes us more than proud. We will...

Toledo, Ohio
Reviewed 6 days ago NEW

We visited for 10 days May8th through the 17th.The employees are what makes this resort. For the price there is no reason to complain,if you want to be pampered this is not for you. The resort is clean and employees are wonderful! Cesar Orozco at the Italian restaurant went out of his way and made us flaming coffee on two...

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Helpful?
Thank Mary757
Sunscape P, Public Relations Manager at Sunscape Puerto Vallarta Resort & Spa, responded to this review

Dear Mary757, Thank you for choosing Sunscape Puerto Vallarta Resort & Spa for your recent family vacation and providing us with your review. We are pleased to hear that you all had a great experience, and were satisfied with our amazing team that works hard to provide the best holidays to each of our guests! You can rest assured that...

Chicago, Illinois
Reviewed 6 days ago NEW

One of my fav all inclusives! Several different food options, all with decent if not amazing food. Taco place was amazing, ate there every day. Beach is beautiful, so are the pool and grounds. Would absolutely love to go back here! There aren't any self-serve drink areas...no big deal but I did not like that. Quick/cheap bus to the boardwalk...

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Helpful?
Thank ragazza0404
Sunscape P, Public Relations Manager at Sunscape Puerto Vallarta Resort & Spa, responded to this review

Dear ragazza0404, Thank you very much for sharing your candid review with us! We are honored to read that you consider us one of your favorite resorts! It is quite rewarding to hear how much you enjoyed our delicious food and dazzling pool and beach. We will share your self-serve suggestion with our General Manager for his consideration. It was...

Dallas, Georgia
Reviewed 6 days ago NEW

We won this trip. Personnel of the resort were excellent. All were willing to be of service. Mancerreta, the hostess in the Market Café (restaurant) was excellent. Always had a beautiful smile on her face. If you are not a partying, drinking kind of person this is not the place you want to be. My husband & I are not...

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Helpful?
Thank Theresa F
Sunscape P, Public Relations Manager at Sunscape Puerto Vallarta Resort & Spa, responded to this review

Dear Theresa, Thank you for choosing Sunscape Puerto Vallarta Resort & Spa, and for your review. We are glad to hear you had a great experience with us, and were pleasantly satisfied with our friendly staff and music band. We will gladly congratulate Mancerreta for her excellent work! Moreover, we apologize for the experienced inconveniences that happened during your stay....

Reviewed 1 week ago

We had a really special vacation! The staff and accommodations were very good! A special shout out to the fantastic wait staff. In particular, Juan Cobian, Celestino Dominquez, Gustavo Cuevas, Captain Mario Balzar and especially Chef Isau Zepeda from Da Mario's restaurant who shared his recipe for stuffed zucchini! Both Claudia and Rosa from the front desk were always so...

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Helpful?
1Thank robert p
Sunscape P, Public Relations Manager at Sunscape Puerto Vallarta Resort & Spa, responded to this review

Dear Robert, To read experiences like yours is what encourages to continue giving our best service every day. We thank you very much for taking the time and sharing it with us! I feel so glad to know that you were served brilliantly during your stay. It was so wonderful to share your comments with our staff and congratulating everyone...

Ravenna, Ohio
Reviewed 1 week ago via mobile

We stayed for 10 days from May 1st to May 11th. There were pros and cons just like any other place. This is not a five star so if that's what you want go elsewhere but the staff does try and make it that way for you. One issue we had was when the resort got invaded by HUNDREDS of...

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Helpful?
1Thank Shandab123
Sunscape P, Public Relations Manager at Sunscape Puerto Vallarta Resort & Spa, responded to this review

Dear Shandab123, Thank you for giving us your amazing review and for choosing Sunscape Puerto Vallarta Resort & Spa as your holiday destination. We are joyful to read that our unique staff made their best work to provide you with a sunsational experience. We will be very happy to congratulate Odalys, Lalo and Maribel for their excellent job. We completely...

Denver, Colorado
Reviewed 1 week ago

My family went to Puerto Vallarta for the first time in late April and we booked at the Sunscape, having never done an all-inclusive before. From the time we arrived until we left, the Staff made sure that we felt welcome, cared for, and ensured a good time. Having young children, it was such a pleasure to know that there...

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Helpful?
Thank cspettigue
Sunscape P, Public Relations Manager at Sunscape Puerto Vallarta Resort & Spa, responded to this review

Dear cspettigue, Thank you for writing us your amazing review on your recent experience at Sunscape Puerto Vallarta Resort & Spa. We are so happy to read that we had the privilege of being your first all inclusive experience and to know that our unique staff made an outstanding job is truly gratifying. It is pleasing to hear that you...

Keizer, Oregon
Reviewed 1 week ago

We stayed at Sunscape PV as part of an all inclusive package our son and daughter in law bought us... It was our first visit and first time in Mexico. The people at Sunscape were very accommodating and helpful. They really did a good job at everything they did. The facility was very clean and well maintained. There were many...

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Helpful?
Thank Todd G
Sunscape P, Public Relations Manager at Sunscape Puerto Vallarta Resort & Spa, responded to this review

Dear Todd, It is a pleasure to read through your overview of your visit to Sunscape Puerto Vallarta Resort & Spa. We sincerely appreciate the time invested on writing this review. We are glad to hear that you found the true spirit if service that characterizes our amazing staff. It is great to know that you enjoyed your time with...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free Internet
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Paid Internet
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Babysitting
  • Airport Transportation
  • Breakfast included
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Located in the heart of beautiful Banderas Bay on a long stretch of golden sand beach, sits the oceanfront Sunscape Puerto Vallarta Resort & Spa. With the stunning Sierra Madre Mountains in the background, and only 10 minutes from the Puerto Vallarta International Airport and the world famous Malecón in Old Town Vallarta, Sunscape Puerto Vallarta has an ideal location in the Hotel Zone where guests will find an array of activities, shopping, nightlife and fine cuisine just minutes away. 320 guestrooms and suites feature a private furnished balcony with stunning views of the bay, a mini-bar, air conditioning and a flat screen TV. Sunscape Puerto Vallarta treats families, couples and singles to an Unlimited-Fun(R) getaway where everything isincluded. Take advantage of the Explorer's Club for Kids, ages 3- 12, offers daily supervised land and water activities, live music and local entertainment, reservation free dining options, bars serving international and domestic brand beverages and much more! And Sunscape's family friendly approach to vacations will also include a kid's check-in experience with red carpet stairs, welcome treats and resort passports for kids, connecting rooms a Core Zone Teens Club for ages 13 to 17 and more! ... more   less 

Additional Information about Sunscape Puerto Vallarta Resort & Spa

Address: Blvd. Francisco Medina Ascencio Km. 3.5 | Zona Hotelera Norte, Puerto Vallarta 48333, Mexico (Formerly Holiday Inn Resort Puerto Vallarta)
Region: Mexico > Jalisco > Puerto Vallarta
Price Range: $192 - $437 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sunscape Puerto Vallarta Resort & Spa 3.5*
Number of rooms: 320
Reservation Options:
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Also Known As:
Holiday Inn Puerto Vallarta Hotel Puerto Vallarta
Puerto Vallarta Holiday Inn
Holiday Inn Puerto Vallarta Mexico
Hotel Style:
#23 Spa Hotel in Puerto Vallarta
#30 On the Beach Hotel in Puerto Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Sunscape Puerto Vallarta Resort & Spa staff and other travellers.
352 questions
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Questions? Get answers from Sunscape Puerto Vallarta Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we stayed on the 8th floor and while it was a great view, noise from the HVAC units was a factor....”
toddg762, 17 May 2017 | Read review
“it is like going to a Holiday Inn nothing great about the rooms, they do have coffee pots if anyone is interested”
  • room 808
  • room 808
caribbeanl0ver, 10 May 2017 | Read review
“Rooms higher up in the tower farthest from the beach are quieter.”
  • 9th floor room
  • 9th floor, ocean view
  • Walk-in shower
chrismrs, 9 May 2017 | Read review
“an updated hotel ,”
brendat54, 7 May 2017 | Read review
“ask for something looking at the ocean or pool side”
JimS422, 7 May 2017 | Read review
5 of 5
Bookit.com
USD 160* /night
View Deal
Booking.comUSD 174
TravelocityUSD 168
AMOMAUSD 340
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*Disclaimer
Prices are for 1 room, 2 adults
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