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Crown Paradise Club Puerto Vallarta

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Crown Paradise Club Puerto Vallarta
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1,442 Reviews from our TripAdvisor Community

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There are newer reviews for Crown Paradise Club Puerto Vallarta
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Showing 999: English reviews
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 August 2016 via mobile

The pictures on the website mixed pictures with their Cancun Resort. A little deceiving. The people were very nice but the facility and the food were very disappointing. The checkin process was poor. The clerk helping us kept being interrupted by other clerks with questions and this made our check in 10 minutes longer. Seems petty on my part but... More 

Helpful?
Thank Apolonio M
Crown Paradise A, Social Media Ambassador at Crown Paradise Club Puerto Vallarta, responded to this review

Dear Apolonio, thank you very much for your review. According to that, we want share with you that all pictures of the webpage are from the hotel. All the content of the web page is thoroughly checked before loading the web. Regarding the food, we have shared your feedback to our Chef and he is checking every dish along with... More 

Kirkland, Washington
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 July 2016

We stayed at the hotel in the beginning of July 2016. There were 8 of us - 4 adults and 4 kids. The hotel was OK overall, the staff was polite, proficient and ready to help. However we were unpleasantly surprised to see several things which in our opinion are inappropriate for a “kids friendly” hotel: * Smoking. People smoke... More 

Helpful?
Thank AndreyArk
Crown Paradise A, Social Media Ambassador at Crown Paradise Club Puerto Vallarta, responded to this review

Dear AndreyArk, First of all we want to thank you for taking the time and sharing your review about your last visit at Crown Paradise Club in Puerto Vallarta. On the other hand, we want share with you that we are working along with Government agencies and our staff for cleaning daily and at least once per week a deep... More 

Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 July 2016

We stayed one week and it was a blast. We weren't sure as to what to expect when we booked, however the outcome was much more that we wanted. The place has what one is looking on a All Inclusive: tasty food, variety in the options, clean pool alternatives for adults and children, activities and things to do for everyone,... More 

Helpful?
Thank Ruben P
Crown Paradise A, Social Media Ambassador at Crown Paradise Club Puerto Vallarta, responded to this review

Dear Ruben, Thank you very much for sharing your review to Tripadvisor users. We are pleased to read you had such a blast stay with us and every one of your family enjoyed the facilities and services, in a few words you had a very good deal for a fantastic vacations. We want to share with you that we are... More 

Fort Worth, TX
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 11 July 2016

My 8yr old son & I just got back from 5 days / 4 nights @ Crown Paradise Club Puerto Vallarta & I wish we were still there. Very clean, wonderful staff, a lot of locals, very authentic Mexico, beautiful beach, yummy restaurants. The property is large enough to offer plenty of activities, yet small enough were you feel right... More 

Helpful?
Thank SmilinSummers
Crown Paradise A, Social Media Ambassador at Crown Paradise Club Puerto Vallarta, responded to this review

Dear SmilinSummers, Thank you for having taken some of your valuable time to write us this excellent review on TripAdvisor. We are happy to read that the rooms were clean and comfortable, the restaurants were delicious and that our Chef cooked up your caughted fish. We appreciate that you felt like home in your home Crown Paradise Club Puerto Vallarta.... More 

Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 5 July 2016 via mobile

We actually stayed here a year before the Date but was a great trip. We brought our boys who were 15 months and 7 yrs at the time and had a blast. The family pool was a great time and food was pretty good. We had booked a family room which was great for all aspects other than they face... More 

Helpful?
2 Thank Kevin W
Crown Paradise A, Social Media Ambassador at Crown Paradise Club Puerto Vallarta, responded to this review

Dear Kevin, It is a pleasure to read you and your family enjoyed your stay with us. We are a property focused to families and is very delighted that we did meet your expectations. We hope to host you again in a near future and show you the great facilities and changes we did. Sincerely, Salvador Sánchez General Manager More 

Denver, Colorado
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 July 2016

It is an old hotel not well mantained. Our room had a roof leak, after 4 hrs and 3 ph calls someone came to check it out. Nothing was done after that. One of the kids sheets had stains, a big cockroach appeared dead in the morning by the kids bed. next day the manager offered us another room that... More 

Review collected in partnership with this hotel

Helpful?
3 Thank E M
Crown Paradise A, Social Media Ambassador at Crown Paradise Club Puerto Vallarta, responded to this review

Dear E M, We appreciate a lot your review. On behalf of Crown Paradise family we apologize to bad experience you had during your stay. We have shared your feedback to each Manager ahead of each area. In case of Maintenance, they are requiring at least four rooms per day to preventive maintenance. Regarding the towels, we have requested to... More 

Jilotepec, Mexico
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 June 2016 via mobile

Last year we spent a week at the Crown ParadiseClub Puerto Vallarta, we had our third family meeting, there are just 3 or 4 restaurants, the food was OK, the rooms were plenty enough for a family, the kidz had fun at the swimming pool, theres a ship 4 the children inside of a pool. I recomend the Tiky bar... More 

Helpful?
Thank Jose Maria A
Crown Paradise A, Social Media Ambassador at Crown Paradise Club Puerto Vallarta, responded to this review

Dear José María, Thank you for your excellent review. We are very happy to see that your recent stay was so memorable and pleasant enjoying of the sunsets on Tiki Bar. We hope that you will be returning soon for another wonderful and exciting holiday in the near future. Thank you again for your excellent review. Sincerely, General Manager More 

Vancouver Island, Canada
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 28 June 2016

I stayed at this all-inclusive resort for the second time, for 10 days, with my now 3 year old. It was just as great as our holiday there last year! The resort is in a very convenient location, very close to the airport, right down the road from a grocery store, and Walmart and a mall are also a short... More 

Helpful?
1 Thank little_gnome
Crown Paradise A, Social Media Ambassador at Crown Paradise Club Puerto Vallarta, responded to this review

Dear Little Gnome, We appreciate a lot your review and we are very exited for your second visit to your home Crown Paradise Club Puerto Vallarta. Is very delighte to hear you and your 3 years old enjoyed once more all our facilities and had fun very well. Thank you for your kind words in regards the great work by... More 

Moreno Valley, California
1 review
Reviewed 28 June 2016

The resort is designed to meet the needs of families of all sizes. The resort is clean and the staff is friendly. However, there are some minor upgrades that could take place such as a refresh of the lobby area. It would be nice to have a few more television stations in English as after the pools closed and entertainment... More 

Review collected in partnership with this hotel

Helpful?
Thank Robin D
Crown Paradise A, Social Media Ambassador at Crown Paradise Club Puerto Vallarta, responded to this review

Dear Robin, Thank you very much for sharing your comments with us. Please accept our apologies for the inconvenience you encountered during your stay. Rest assured that we are working to hire at least one receptionist and maids more to relieve the checks in/out traffic. Regarding the channels, the language depends of the programation, there are many channels that broadcast... More 

Chicago, Illinois
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 24 June 2016

I stayed at this property at the end of May for 5 days. I had been reading all the reviews, new and old, on multiple sites, and I was on their Facebook page as well. I had a good idea of what to expect. The trip started out well. The food was surprisingly good, buffet got pretty busy at times,... More 

Helpful?
1 Thank evieee
Crown Paradise A, Social Media Ambassador at Crown Paradise Club Puerto Vallarta, responded to this review

Dear Evieee, Thank you so much for sharing your experience. Your comments are much appreciated as they work as a powerful tool to pin point our opportunity areas. This office is aware of your dissatisfaction and on behalf of Crown Paradise Club Puerto Vallarta we extend our sincere apologies for the inconveniences you encountered during this visit. Let us assure... More 

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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Free Breakfast
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
A MODERN FAMILY-FRIENDLY ENVIRONMENT The ambiance here at the Crown Paradise Club Puerto Vallarta, All Inclusive Resort is one of casual family fun. Our oceanfront resort was designed with myriad places to have fun and relax with an aquapark with 9 slides a pirate ship and a castle, big jacuzzi with swim up bar for adults, 3 a la carte restaurants and more... All the fun for big and small! ... more   less 

Additional Information about Crown Paradise Club Puerto Vallarta

Address: Paseo de las Garzas # 3 | Zona Hotelera Norte, Puerto Vallarta 48333, Mexico
Region: Mexico > Jalisco > Puerto Vallarta
Price Range: $222 - $404 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crown Paradise Club Puerto Vallarta 3.5*
Number of rooms: 254
Reservation Options:
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Also Known As:
Crown Paradise Club Puerto Vallarta Hotel Puerto Vallarta
Crown Paradise Hotel Puerto Vallarta
Playa De Oro
Hotel Style:
#37 On the Beach Hotel in Puerto Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Crown Paradise Club Puerto Vallarta staff and other travellers.
162 questions
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Questions? Get answers from Crown Paradise Club Puerto Vallarta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any room near the infinity pool is very loud!”
 of 5 bubbles cherylvu, 2 Dec 2016 | Read review
“Family rooms face the back street. Not many ocean view rooms, but a lot of pool view.”
 of 5 bubbles JenniferA72, 30 Nov 2016 | Read review
“We are an "older" couple and had a room overlooking the adult only pool, which we found quiet and convenient.”
 of 5 bubbles MrsJJJones, 6 Oct 2016 | Read review
“Best view, quiet room, accessibility”
 of 5 bubbles aymanfadl2016, 5 Sep 2016 | Read review
“plan to go there after 3pm, it will ensure your rooms are ready”
  • partial view of overcrowded lobby area
 of 5 bubbles ADDY_29, 4 Sep 2016 | Read review
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