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Crown Paradise Club Puerto Vallarta

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Crown Paradise Club Puerto Vallarta
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1,543 Reviews from our TripAdvisor Community

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There are newer reviews for Crown Paradise Club Puerto Vallarta
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Showing 1,068: English reviews
Cold Lake
Reviewed 3 weeks ago

Food should be hot for each meal and very limited choices other than the majority of items on buffet being seafood. The only hot meal was breakfast if you ordered it. They do not use proper inserts in the steamline so everything is cold for each meal. Food handlers touching the food with bare hands which they should be wearing...

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Helpful?
Thank Kevin P
Crown Paradise A, Social Media Ambassador at Crown Paradise Club Puerto Vallarta, responded to this review

Dear Kevin, Firstable we would like to thank you for the time you have taken to write your comments on the Tripadvisor website. We really feel sorry to read we didn´t reach your expectations that much. We do of course respect your opinion which is for us a constructive criticism. We always try to improve our service level to meet...

Steinbach, Canada
Reviewed 3 weeks ago

We returned from a week at the Crown Paradise on February 19 and we had a great time. We were a family of three generations and there was something for everyone. The service was excellent and the staff very friendly and willing to help with whatever you might need. Our only disappointment was the food. The selection was very good...

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Helpful?
Thank coldgrandma1960
Crown Paradise A, Social Media Ambassador at Crown Paradise Club Puerto Vallarta, responded to this review

Dear ColdGrandMa, Thank you for taking the time to provide us with the feedback of your stay at Crown Paradise Club. We value each and every comment from our guest and it is disconcerting to learn that some of our services did not meet your expectations. We apologize for the temperature of the food, we had an issue with the...

Madison WI
Reviewed 3 weeks ago

Pros: Weather Condition of Grounds Cons: Not able to check in when promised. Leaky ceiling in bathroom which was not fixed, but they did agree to move us to a room with a beautiful view. Lack of attention to detail: dirty cups and plates lying outside rooms for days. A dish broke in the buffet which a worker swept up,...

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Helpful?
1Thank Callie150
Crown Paradise A, Social Media Ambassador at Crown Paradise Club Puerto Vallarta, responded to this review

Dear Callie, Thank you for staying with us and for taking the time to share your comments with us. We are embarrassed to read your posting with respect to your recent stay; let us apologize if the level of service you received was not what you expected. We would like to express our sincere apologies for not living up to...

Spiritwood, Canada
Reviewed 3 weeks ago

Very happy again for the experience we had with our last two week stay. So much to do so close to the resort that we always found a different adventure to take. Went fishing and on the pirate ship with the kids and over to the galleria to check out the trampoline park. Casino and shopping close too. Always something...

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Helpful?
Thank Travellerguru66
Crown Paradise A, Social Media Ambassador at Crown Paradise Club Puerto Vallarta, responded to this review

Dear Travellerguru, Thanking you in first place for the time you have taken to write your comments on the Tripadvisor website onto your recent stay with us in Crown Paradise Club. We always endeavour to fulfill the wishes and expectations of our guests, and to maintain the highest standards throughout our services and facilities. Therefore our guests feedback is very...

Reviewed 4 weeks ago via mobile

We stayed here from February 8-22 for a wedding we were attending in the P.V area (not held at this resort thank god). This would not have been our choice but we went with a large group of friends all travelling with children ages ranging from 15 months to 12years old and the bride and groom chose this resort and...

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Helpful?
2Thank Melanie G
Crown Paradise A, Social Media Ambassador at Crown Paradise Club Puerto Vallarta, responded to this review

Dear Melanie, We thank you for having shared your comments on TripAdvisor. We do sincerely apologize for the bad experience you had at Crown Paradise Club. During your visit, before and after we have not had any report about digest troubles of guests. Our Chefs works according to company standards and government policies. We regret if we did not meet...

Franksville, Wisconsin
Reviewed 4 weeks ago

The grounds, pools, and bars are nice, but it ends there. The food was always luke warm at the buffet restaurant. They put the food trays in hot water not under heat lamps to keep it warm, which doesn't work. On our first day, we discovered that only one of the two lights bulbs in our tiny bathroom worked. We...

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Helpful?
3Thank chapj0hn
Crown Paradise A, Social Media Ambassador at Crown Paradise Club Puerto Vallarta, responded to this review

Dear Chap, We are glad that the service you have received in the restaurant was good, we always act professionally and try to make our customers feel comfortable and provide good service at all times. In relation to the food, you will find that many buffet restaurants keep the temperature of the food on bain-marie. In case of meat, is...

Richfield, Wisconsin
Reviewed 4 weeks ago via mobile

This resort was perfect for my husband, 3 year old son and my in-laws. The food is amazing( the nay sayers must just be to fancy pants for the food). Even more amazing is the staff. Every staff member greeted us and treated us so well. In the buffet restaurant find Gabriel or Daniel! They were so engaging especially with...

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3Thank laurapW1076JM
Crown Paradise A, Social Media Ambassador at Crown Paradise Club Puerto Vallarta, responded to this review

Dear Laura, Thank you very much for your comment and for choosing to stay at Crown Paradise Club. It is very nice to read that your stay with us was lovely. We are really happy to know that you enjoyed our buffet, services and nighly shows. We look forward to welcome you again. Sincerely, Salvador Sánchez General Manager

vancouver
Reviewed 4 weeks ago

This resort is great for all ages however it really caters to families. There is an adults pool/hot tub/bar... can turn into a party late afternoon though! The adult pool was a little on the cool side...however refreshing on a hot day! Security did their best to keep kids out. There is an activity pool and then a pool more...

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3Thank jamaical
Crown Paradise A, Social Media Ambassador at Crown Paradise Club Puerto Vallarta, responded to this review

Dear Jamaical, Thank you a lot for sharing your great impressions here about your stay at Crown Paradise Club Puerto Vallarta. We are happy to read that you enjoyed your stay with us and that our services have met your expectations. t would be pleasure for us to welcome you back in the near future. Sincerely, Salvador Sánchez General Manager

goose bay
Reviewed 4 weeks ago via mobile

Hello from beautiful Puerto Vallarta we booked using air Canada vacations. Staying at the crown paradise club. Stayed in room 1461. Advertised as a 4 star resort. Probably 3 stars more accurate rating. We have stayed a some very nice 4 stars so we have a way to compare. Room clean but very dated. Toilet very small almost impossible to...

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1Thank labman07
Crown Paradise A, Social Media Ambassador at Crown Paradise Club Puerto Vallarta, responded to this review

Dear Labman, Thank you very much for your review. We were really sorry to hear about your a'la carte booking experience and we would like to sincerely apologize for this matter. We are working along with our Operator Department for providing a better reserving experience and all our guests can book their dinners during their stay with us. We hope...

Reviewed 16 February 2017

We booked our family vacation the week of Feb. 6- 13. 2017 at this incredible resort. The family room which consisted of a room with bunk beds and a king size bed was nice and clean. The housekeeper did an excellent job. The resort grounds was well maintained, you often saw employees painting and repairing boards on walk ways. The...

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Helpful?
1Thank Michele M
Crown Paradise A, Social Media Ambassador at Crown Paradise Club Puerto Vallarta, responded to this review

Dear Michele, First of all, thank you for sharing your review on Tripadvisor web page. It is delighted to read that was worth the effort we did during your visit at Crown Paradise Club in Puerto Vallarta. Let me assure you that I will share your wonderful compliments to each staff member mentioned. We are looking forward welcome you back...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast included
  • Dry Cleaning
Official Description (provided by the hotel)
A MODERN FAMILY-FRIENDLY ENVIRONMENT The ambiance here at the Crown Paradise Club Puerto Vallarta, All Inclusive Resort is one of casual family fun. Our oceanfront resort was designed with myriad places to have fun and relax with an aquapark with 9 slides a pirate ship and a castle, big jacuzzi with swim up bar for adults, 3 a la carte restaurants and more... All the fun for big and small! ... more   less 

Additional Information about Crown Paradise Club Puerto Vallarta

Address: Paseo de las Garzas # 3 | Zona Hotelera Norte, Puerto Vallarta 48333, Mexico
Region: Mexico > Jalisco > Puerto Vallarta
Price Range: $196 - $721 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crown Paradise Club Puerto Vallarta 3.5*
Number of rooms: 254
Reservation Options:
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Also Known As:
Crown Paradise Club Puerto Vallarta Hotel Puerto Vallarta
Crown Paradise Hotel Puerto Vallarta
Playa De Oro
Hotel Style:
#38 On the Beach Hotel in Puerto Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Crown Paradise Club Puerto Vallarta staff and other travellers.
203 questions
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Questions? Get answers from Crown Paradise Club Puerto Vallarta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pool side / garden view rooms -not loud & offer better views/proximity to everything, avoid the family rooms on the street view”
 of 5 bubbles ryanwX139CX, 23 Mar 2017 | Read review
“There aren't any.”
 of 5 bubbles pinklady1401, 21 Mar 2017 | Read review
“All the rooms are nice. We like close to the beach”
 of 5 bubbles cloppyandhair, 17 Mar 2017 | Read review
“Choose a different property”
 of 5 bubbles marty431, 10 Mar 2017 | Read review
“family rooms all face dirty street.”
 of 5 bubbles sirenka, 9 Mar 2017 | Read review
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