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Friendly Vallarta All Inclusive Family Resort

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2,895 Reviews from our TripAdvisor Community

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Showing 2,084: English reviews
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Calgary, Canada
Reviewed 2 days ago NEW

We went there by late November and liked so much that went back in late December. It is not a fancy 5 stars hotel but it has what you need to have a great holiday. The service provided by the staff is very friendly and all we saw during our stays was smiles and willingness to please us. We specially...

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Helpful?
Thank OlgerPortocarrero
Castlegar, British Columbia
Reviewed 2 days ago NEW

Wonderful service from everyone, front desk and check in, restaurant staff, servers, housekeeping and activity staff. Food was good, loved the donuts on the beach and the fabulous entertainment. I can't think of anything significant I would change. Thanks to everyone at Friendly for a wonderful holiday

Review collected in partnership with this hotel
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1Thank Sherry T
Winnipeg, Canada
Reviewed 2 days ago NEW

Just wanted to offer a great big thank you for the awesome service from Nacho, Nabor and Migueloso in the fine dining area of this awesome resort. We were here visiting friends and we were treated like honored guests by these 3. If we ever come back to PV we will definitely be wanting to stay here. Thanks so much!

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Helpful?
Thank Herb K
Management response:

Dear Herb, We want to thank you for choosing us to spend your holidays and for leaving us your review. We are so happy to read that Nacho, Nabor and Miguel made your vacation a special one. At Friendly our main goal is to provide the most personalized and friendliest service of all. We feel honored to know that you...

Canada
Reviewed 3 days ago NEW

A very, very good all inclusive hotel! The service was excellent, they have a very good every day entreiteinment group, Horacio and his group did a very good job, from Spanish lessons to cocking lessons, exercise sessions it was great :) the nightly entretainment was also very good, it was all live groups, from the Mexican night to the Mariachi...

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Helpful?
Thank Robert B
Management response:

Dear Robert, Thank you so much for staying with us and for sharing your review. We are happy to read that you had a wonderful vacation and that you enjoyed our activities and everything that Friendly has to offer. Thank you as well for your recommendations, it is very important to know what our guests think to be able to...

Edmonton, Canada
Reviewed 3 days ago NEW

I was there for 1 week as a single and the only good thing was a nice big quiet room with a great shower. They cleared my table when I went to the buffet to get my meal. The pool area had construction on both sides for the entire vacation. The buffet at dinner was terrible and the wait staff...

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3Thank KimberleeB1965
Management response:

Dear KimberleeB1965, We regret that your stay was not an excellent one. We understand your dissapointment; our main goal is to provide every one of our guests a unique experience, your feedback helps us improve in those areas that need special attention. We really hope you can give us another chance to host you in the future and be able...

Calgary
Reviewed 4 days ago NEW

Did I mention the service is GREAT? Will definitely return again next year... The waiters were very attentive and all the rest of the staff made sure our stay was enjoyable. Josh and Mitch had fun with the bar tenders :)

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Helpful?
Thank ValCalgary
Management response:

Dear ValCalgary, Thank you so much for leaving us your review. We are so happy to know that you find our service great. At Friendly Vallarta our main goal is to provide the most personalized and friendliest service of all, but most importantly to make you feel like at home. We are already looking forward to your stay next year....

Edmonton, Canada
Reviewed 4 days ago NEW

This was the first time in Puerto Vallarta and at Friendly. Truly a nice hidden gem of a place. Met a lot of people who have stayed here for 15+ years. Great staff, clean, beautiful beach, and great location. The staff were helpful and polite. Double Double is very memorable. The place is well taken care of and you can...

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Thank DarrylW2
Management response:

Dear DarrylW2, Thank you so much for choosing Friendly Vallarta to be the hosts of your first Mexican vacation. We are so happy to know that you had an amazing time and that you enjoyed everything that Friendly has to offer. At Friendly we go above and beyond to give you the best service and to make you feel like...

Saskatoon, Canada
Reviewed 4 days ago NEW

We spent 10 glorious days from February 20th - March 1st, 2017. From the moment we arrived we felt very welcomed. We appreciated all the staff and their willingness to go above and beyond to make sure we had everything we needed. From the Bellman to the front desk staff to the cooks, servers, maids, entertainment staff, as well as...

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1Thank Bebmc6
Management response:

Dear Bebmc6, Thank you for choosing us! It is an honor for us to read your review and to know that you had a fantastic stay at Friendly Vallarta. Thank you for recognizing the hard work of all of our staff, they are the ones that make Friendly such a special place. Our staff always go above and beyond to...

Reviewed 4 days ago NEWvia mobile

Our seven day all inclusive holiday was spent at the Friendly Vallarta. Upon entry into the facility guests are greeted with a rather magnificent courtyard/foyer, clean and open with a wonderful breeze coming off the ocean. The front desk and bellhops were pleasant and efficient, check in was done in a matter of minutes and we were off to our...

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Helpful?
Thank Mark F
Management response:

Dear Mark, Thank you for choosing Friendly Vallarta as your vacation destination and for leaving us your review. We appreciate your comments as that is what helps us improve and give a better service. We apologize for the hot water issue, it was a problem we had in all the hotel but was fixed and it is not happening again....

Alberta
Reviewed 4 days ago NEWvia mobile

Service is good, staff very pleasant. Rooms are clean, but dated. The food is average for the most part, on our second day I got extremely ill due to the food...avoided that ala carte the rest of our vacation and I was fine. Entertainment is okay, though not geared toward anyone under 40 years old. Cons- We were without hot...

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Helpful?
Thank ShannonLWilliams
Management response:

Dear ShannonLWilliams, Thank you for choosing Friendly Vallarta as your vacation destination and for leaving us your review. We offer you an apology for the inconveniences encountered during your stay. We did have a problem with our hot water tank wich was resolved and it is not happening again. We would love to welcome you back and make it up...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Free Internet
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Enjoy the best all-inclusive vacations in Puerto Vallarta, Mexico with the friendliest hotel! Friendly Vallarta Beach Resort & Spa offers incredible location in the hotel zone and a wide range of fun experiences. Friendly Vallarta Beach Resort & Spa is located in one of the most precious bays of the Mexican Pacific, with a unique location in front of the beach, in the heart of the hotel area. ... more   less 

Additional Information about Friendly Vallarta All Inclusive Family Resort

Address: Km 2.5 Blvd. Francisco Medina Ascencio, Puerto Vallarta 48300, Mexico (Formerly Friendly Hola Vallarta Resort and Spa)
Region: Mexico > Jalisco > Puerto Vallarta
Price Range: $170 - $450 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Friendly Vallarta All Inclusive Family Resort 3.5*
Number of rooms: 218
Reservation Options:
TripAdvisor is proud to partner with Booking.com and Despegar.com so you can book your Friendly Vallarta All Inclusive Family Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hola Puerto Vallarta Club & Spa
Hola Vallarta
Hola Puerta Vallarta
Hola Hotel Puerto Vallarta
Hola Puerto Vallarta Resort
Hola Club Puerto Vallarta
Hotel Hola Vallarta
Hola Resort Puerto Vallarta
Hola Club Spa Puerto Vallarta
Hotel Style:
#8 Top resorts Hotel in Puerto Vallarta
#13 Family Hotel in Puerto Vallarta
#13 On the Beach Hotel in Puerto Vallarta
#17 Business Hotel in Puerto Vallarta
#21 Romantic Hotel in Puerto Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Friendly Vallarta All Inclusive Family Resort staff and other travellers.
214 questions
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Mitchell, South Dakota
1 month ago

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Questions? Get answers from Friendly Vallarta All Inclusive Family Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Main building top floors for best views.”
 of 5 bubbles OlgerPortocarrero, 21 Mar 2017 | Read review
“2501 was a big quiet room with good sunset/obstructed views”
 of 5 bubbles KimberleeB1965, 20 Mar 2017 | Read review
“Stay in the tower. The higher up the better the view.”
 of 5 bubbles DarrylW2, 19 Mar 2017 | Read review
“Definitely Friendly!”
 of 5 bubbles jodyc126, 18 Mar 2017 | Read review
“Try for a higher floor or towards the beach”
 of 5 bubbles likewaterCalgary_ab, 18 Mar 2017 | Read review
5 of 5