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Sheraton Buganvilias Resort & Convention Center

Expedia.comUSD 162*
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GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Sheraton Buganvilias Resort & Convention Center
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3,552 Reviews from our TripAdvisor Community

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Showing 2,466: English reviews
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Reviewed yesterday NEWvia mobile

I really enjoyed my stay here, everyone was nice for the most part. Some people weren't as nice as others but that was ok. Plenty of good options to choose from, some better than others. I totally recommend Gaviotas which you need same day reservations. I loved our waiters both times. I don't recommend Sunday brunch, it's just like everyday...

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Helpful?
Thank Linda N
Irwin, Pennsylvania
Reviewed 4 days ago NEW

We stayed at the Buganvillas Vacation Club. Pool was great with fantastic swim up bar and great bar tender (Alonso). Awesome Sushi Chef (Ricardo) made fantastic Sushi. Restaurants were all good, especially Gaviotas. All waiters were great and friendly. Hats off to waiter Alfredo. Only downside was beach which was rocky and tough on the feet.

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Helpful?
Thank Mike_M15642
Sandra_GT9, General Manager Assistant at Sheraton Buganvilias Resort & Convention Center, responded to this review

Dear Mike_M15642 Many thanks for taking the time to leave your kind words and observations following your recent stay with us at Sheraton. We were delighted that you’ve enjoyed all the details we take pride in offering our guests. As are our regular practice, we’ve been happy to share your lovely remarks to our team who take so much pride...

Las Vegas, Nevada
Reviewed 1 week ago

We spent a lot of time out by the pool during our 4 day stay. Gamaliel was super attentive and fast. We didn't need or want for anything with him around. He really did make our time that much better. Not just him, but staff at the lounge area bar were great as well. All you had to do was...

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Helpful?
1Thank ssanti78
Sandra_GT9, General Manager Assistant at Sheraton Buganvilias Resort & Convention Center, responded to this review

Dear ssanti78 Thank you for taking the time to write and share your recent experience at Sheraton. It's our most pleasure to learn that your stay was a wonderful one while you were impressed with our service and facilities. We appreciate your gracious comments as it shows our consistency in maintain the Sheraton brand standards. Your feedback has been shared...

denver, co
Reviewed 1 week ago

I stayed here about 15 years ago and they gave me a parlour room with a pull down murphy bed. That was a bad experience yet because this is one of the only hotels where you can walk into town, I recently gave it a 2nd chance. NOTHING GUIDES THIS HOTEL MORE THAN LOSS PREVENTION AND COST REDUCTION. For example:...

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Helpful?
Thank denverroadtrip
Sandra_GT9, General Manager Assistant at Sheraton Buganvilias Resort & Convention Center, responded to this review

Dear denverroadtrip On behalf of the staff and Management of our resort we would like to thank you for taking the time to post a review of your experience with us. Please receive our apologies for falling short of your expectations. Our intention has never been that our guests feel uncomfortable with each policy we have, as an example; The...

Reviewed 1 week ago

Read a lot of reviews before we left on this trip so I had reservations going into it; however, after completing the trip, I had to come back and give a review. With that said, the Sheraton was a great place to stay! We were promptly checked in when we arrived to find good clean rooms, no complaints. Got what...

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Helpful?
1Thank 963dianew
Sandra_GT9, General Manager Assistant at Sheraton Buganvilias Resort & Convention Center, responded to this review

Dear 963dianew Many thanks for taking the time to leave your kind words and observations following your recent stay with us at Sheraton. We are very happy to learn that your stay was a most pleasant one, and that you were highly satisfied with our service. We have strived to deliver the most memorable experience to our valued guest. We...

Minneapolis, Minnesota
Reviewed 1 week ago via mobile

To celebrate our 2nd Anniversary we chose the Sheraton and we are glad we did. Close to the boardwalk and great staff and service. We did have an issue with the construction but when we asked about it they were so understanding and offered to move us to another room which turned out to be so much better! We very...

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Helpful?
Thank kwolden
Sandra_GT9, General Manager Assistant at Sheraton Buganvilias Resort & Convention Center, responded to this review

Dear kwolden Thank you for choosing Sheraton as your host and taking the time to share your experience with us. We truly appreciate your overview since this allows us to know our highs and lows in order to improve our service levels. Please contact us directly at sandra.garibay@sheratonvallarta.com.mx to take care of your next reservation. We sincerely hope we can...

Gilbert, Arizona
Reviewed 1 week ago

Please take note of the title of my review. I'm sure if you are coming to visit with adults only, you would find everything to be great. However, I came with my family (5 kids and my wife) and didn't have any "warm fuzzies" from the moment I attempted checking in. My suggestion here is, if you have a line...

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Helpful?
1Thank scott m
Sandra_GT9, General Manager Assistant at Sheraton Buganvilias Resort & Convention Center, responded to this review

Dear scott m On behalf of the staff and Management of our resort we would like to thank you for taking the time to post a review of your experience with us. Please receive our apologies for falling short of your expectations and please be certain that we have taken your feedback seriously and we will work in our opportunity...

Calgary, Canada
Reviewed 2 weeks ago

Had an amazing stay at the Sheraton! Very well kept resort. Amazing staff. I would like to recognize Andres, Alejandra and Ismael who provided my family with 5 star service! 5/5 service at all restaurants and bars. Excellent location as it is close to boardwalk. Would highly recommend this resort. Would love to come back :*

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Helpful?
1Thank CanadaXx
Sandra_GT9, General Manager Assistant at Sheraton Buganvilias Resort & Convention Center, responded to this review

Dear CanadaXx We appreciate you have taken the time to write a review about your stay with us. We are very happy to learn that your stay was a most pleasant one, and that you were highly satisfied with our service. We highly appreciate your gracious comments here and have shared it with our team, with special mention to Andres,...

Reviewed 2 weeks ago via mobile

This resort exceeded all of my expectations. The property is beautiful, and clean! The staff was amazing. I cannot say enough about the staff. I didn't get all of the names I wish I would have. My friend and I spent 4 nights. I cannot wait to come back.. I would like to recognize Oscar from the front desk, he...

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Helpful?
Thank juls5269
Sandra_GT9, General Manager Assistant at Sheraton Buganvilias Resort & Convention Center, responded to this review

Dear juls5269 We appreciate you have taken the time to share such an enthusiastic review about your recent visit to Sheraton. We are glad to hear your experience with the hotel was excellent and the service received was friendly and professional, like Oscar, Eduardo Lopez, Ignacio, Blanca, that made memorable your last stay. Once again, we appreciate your kind comments...

Denver, Colorado
Reviewed 2 weeks ago

The Sheraton is a great location if you want to be close to the main part of Puerto Vallarta. The bus stops right in front of the hotel. The staff was friendly and pleasant. My only real complaint was the construction. We tried taking a nap after a long morning excursion and couldn't sleep because of the banging. Our solution...

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Helpful?
Thank SHELENE L
Sandra_GT9, General Manager Assistant at Sheraton Buganvilias Resort & Convention Center, responded to this review

Dear SHELENE L We appreciate you have taken the time to share such an enthusiastic review about your recent visit to Sheraton. We are overjoyed to read that you’ve enjoyed your stay, especially the facilities, location, and SPA. Please be confident that we’ve shared your kind comments with our team as motivation to keep up with our commitment to offer...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Beachfront
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Internet
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Relish the sun, the ocean, the extended landscaping, the entire exhuberant nature of the tropic from your own Deluxe ocean view room or the unique Ocean Front Shertaon Club Level. A few steps away from traditional downtown and 4 miles from Vallarta's International Airport. Appreciate a peaceful afternoon stroll on renovated Malecon and savor the friendliness of the locals; admire the city's distinctive architecture with red-tiled roofs, lush tropical gardens, cobblestone streets and the Guadalupe church.Enjoy our fine cuisine restaurants and bars, shop a variety of clothing, silver and souvenirs in the boutiques, and relax in the SPA taking an unparalleled massage in our unique cabin's next to the ocean or immersed in lush gardens. ... more   less 

Additional Information about Sheraton Buganvilias Resort & Convention Center

Address: Boulevard Medina Ascencio 999 | Zona Hotelera las Glorias, Puerto Vallarta 48330, Mexico
Region: Mexico > Jalisco > Puerto Vallarta
Price Range: $146 - $318 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Buganvilias Resort & Convention Center 4*
Number of rooms: 473
Reservation Options:
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Also Known As:
Sheraton Buganvilias Hotel Puerto Vallarta
Sheraton Buganvilias Resort And Convention Center
Sheraton Puerto Vallarta
Puerto Vallarta Sheraton
Hotel Style:
#7 Business Hotel in Puerto Vallarta
#12 Top resorts Hotel in Puerto Vallarta
#18 Luxury Hotel in Puerto Vallarta
#18 Spa Hotel in Puerto Vallarta
#23 On the Beach Hotel in Puerto Vallarta
#26 Family Hotel in Puerto Vallarta
#30 Romantic Hotel in Puerto Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Buganvilias Resort & Convention Center staff and other travellers.
306 questions
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Questions? Get answers from Sheraton Buganvilias Resort & Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The balcony room had with pool view was awesome!”
ssanti78, 18 May 2017 | Read review
“Ask if the construction is completed.”
575shelenel, 7 May 2017 | Read review
“far away from the beach weddings because of the noise. We endured one.”
Sibarita66, 3 May 2017 | Read review
“The higher the floor the better the view.”
dkessenich, 2 May 2017 | Read review
“get an ocean view room”
fegya, 1 May 2017 | Read review
5 of 5
Expedia.com
USD 162* /night
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HotelQuicklyUSD 244
Orbitz.comUSD 162
Hotwire.comUSD 162
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*Disclaimer
Prices are for 1 room, 2 adults
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