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Sheraton Buganvilias Resort & Convention Center

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Sheraton Buganvilias Resort & Convention Center
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3,397 Reviews from our TripAdvisor Community

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Vancouver, Canada
Reviewed yesterday NEWvia mobile

We are a family of 2 adults and 2 boys aged 12 and 10, we have been coming here for years. They have made updates to the rooms and improved the beach. Service is great as always. 2 pools and pool decks were both noteably cleaner this year. Poolside washrooms are very clean. The Gaviotas restaurant has been updated and...

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Helpful?
Thank 0karla0
Chandler, AZ
Reviewed yesterday NEW

We recently enjoyed a week at the Sheraton in Puerto Vallarta which we purchased as part of a air/hotel package through Apple Vacations. We stayed in room 1201 which is actually the second floor, which we chose because it is one of only several floors that have balcony/terrace rooms (along with the 1st, 3rd and 4th floors). The Sheraton is...

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Helpful?
Thank Solperros
Phoenix, Arizona
Reviewed yesterday NEW

This hotel is in the middle between the marina and town. About a 15 minute walk to town. We did not do the all inclusive and we're glad we did not. The drinks and food are reasonably priced. Lots more choices for food in town. They did have a few restaurants for evening meals, but you are limited for breakfast...

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Helpful?
Thank Charlene L
Aspen
Reviewed 2 days ago NEWvia mobile

From day one this place has been a nightmare. AVOID AT ALL COST, they do not care at all about their customers. We've been in contact with staff to arrange reservations with our guests and they have misplaced our guests and ignored our requests constantly. When arriving they put us on a two bed room!!!! We are getting married and...

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Helpful?
2Thank Ana H
Kelowna, Canada
Reviewed 2 days ago NEW

Over the period of 23 years, we have stayed at the Sheraton five times, the most recent being for 2 weeks in February of this year. Over this time, the Sheraton has consistently maintained and updated its facilities and its wonderfully manicured grounds. This hotel is constantly upgrading its rooms (some still need renovating), buildings and furniture. It is not...

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Helpful?
Thank bfeeny
Sandra_GT9, General Manager Assistant at Sheraton Buganvilias Resort & Convention Center, responded to this review

Dear bfeeny Thank you for choosing Sheraton name as your host and taking the time to share your experience with us. We are very happy to learn that your stay was a most pleasant one, and that you were highly satisfied with our service. We have strived to deliver the most memorable experience to our valued guest. We highly appreciate...

Reviewed 3 days ago NEWvia mobile

Let's start with the positives: the drinks are strong and the room seems good enough. Unfortunately that is about where the pros and with the Sheraton Bungavillas Check In: Upon check-in they would not even honor are written per night rate. They then tried to only give us a double bedroom despite the fact that it's not what we had...

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Helpful?
Thank Benjamin B
Sandra_GT9, General Manager Assistant at Sheraton Buganvilias Resort & Convention Center, responded to this review

Dear Benjamin B Thank you for taking the time to share such a detailed overview of your stay through this mean. Our guest’s feedback is truly appreciated in our constant commitment to improve our service levels. Please receive our apologies for falling short of your expectations. We have taken note in our opportunity areas kindly mentioned on your overview. Please...

Portland, United States
Reviewed 3 days ago NEW

We spent 5 days here and loved our time. We didn't do the all inclusive, so we could try a lot of restaurants in Downtown, which is about a mile walk south. I think it's much better to not do the "all inclusive". We don't do the timeshare speals either. You can take the city bus or taxi both are...

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Helpful?
Thank Andreas P
Sandra_GT9, General Manager Assistant at Sheraton Buganvilias Resort & Convention Center, responded to this review

Dear Andreas P We thank you for taking the time to share your comments on Tripadvisor. It was a pleasure being your hosts during your recent gateway. It's our most pleasure to learn that your stay was a wonderful one while you were impressed with our service and facilities. Your feedback has been shared to the team as a motivation...

Edmonton, Canada
Reviewed 3 days ago NEWvia mobile

We thought serving and cleaning staff were great. The rooms and hotel were well maintained. Unfortunately amenities restaurants, bars and pools were to small to accommodate the number of guests. Not enough seating and shade umbrellas at pools or on the "beach". The beach was small and covered in stones and the water really wasn't good for swimming in do...

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Helpful?
Thank Ken A
Sandra_GT9, General Manager Assistant at Sheraton Buganvilias Resort & Convention Center, responded to this review

Dear On behalf of the staff and Management of our resort we would like to thank you for taking the time to post a review of your experience with us. It was a pleasure being your hosts during your recent visit to Puerto Vallarta. We highly appreciate your gracious comments here and have shared it with our team, We value...

Kamloops, Canada
Reviewed 3 days ago NEW

From Check in to Check out we had the most wonderful stay at the Sheraton. From the food and the waiters especially Orlando made our meals very enjoyable. Our room was on the 10th floor and had a wonderful view and was so much more that what we are used to. The pool area was very nice only complaint would...

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Helpful?
Thank Kathie D
Sandra_GT9, General Manager Assistant at Sheraton Buganvilias Resort & Convention Center, responded to this review

Dear Kathie D Thank you for choosing the hospitality of Sheraton, and for taking the time to write a review about your recent experience. We highly appreciate your gracious comments here and have shared it with our team, with a special mention to Orlando who made our meals very enjoyable. We sincerely look forward to welcome you back on a...

Tulsa, Oklahoma
Reviewed 3 days ago NEW

We stayed in the one bedroom condo through MyVacationQuest club. We had an awesome view of the ocean and city/mountains from our living room. The condo was a little outdated but very clean and well kept. The maid came in twice everyday to clean and make up the couch bed for my son, even though we did not request the...

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Helpful?
Thank Lea F
Sandra_GT9, General Manager Assistant at Sheraton Buganvilias Resort & Convention Center, responded to this review

Dear Lea F It is a pleasure to read through such a detailed overview of your visit to Sheraton. We sincerely appreciate the time invested on writing this review. We are very happy to learn that your stay was a most pleasant one, and that you were highly satisfied with our service. We have strived to deliver the most memorable...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Beachfront
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Relish the sun, the ocean, the extended landscaping, the entire exhuberant nature of the tropic from your own Deluxe ocean view room or the unique Ocean Front Shertaon Club Level. A few steps away from traditional downtown and 4 miles from Vallarta's International Airport. Appreciate a peaceful afternoon stroll on renovated Malecon and savor the friendliness of the locals; admire the city's distinctive architecture with red-tiled roofs, lush tropical gardens, cobblestone streets and the Guadalupe church.Enjoy our fine cuisine restaurants and bars, shop a variety of clothing, silver and souvenirs in the boutiques, and relax in the SPA taking an unparalleled massage in our unique cabin's next to the ocean or immersed in lush gardens. ... more   less 

Additional Information about Sheraton Buganvilias Resort & Convention Center

Address: Boulevard Medina Ascencio 999 | Zona Hotelera las Glorias, Puerto Vallarta 48330, Mexico
Region: Mexico > Jalisco > Puerto Vallarta
Price Range: $149 - $303 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Buganvilias Resort & Convention Center 4*
Number of rooms: 473
Reservation Options:
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Also Known As:
Sheraton Buganvilias Hotel Puerto Vallarta
Sheraton Buganvilias Resort And Convention Center
Sheraton Puerto Vallarta
Puerto Vallarta Sheraton
Hotel Style:
#7 Business Hotel in Puerto Vallarta
#9 Top resorts Hotel in Puerto Vallarta
#15 Spa Hotel in Puerto Vallarta
#16 On the Beach Hotel in Puerto Vallarta
#16 Luxury Hotel in Puerto Vallarta
#26 Family Hotel in Puerto Vallarta
#30 Romantic Hotel in Puerto Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Buganvilias Resort & Convention Center staff and other travellers.
290 questions
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Questions? Get answers from Sheraton Buganvilias Resort & Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a balcony room -- floors 1-4”
 of 5 bubbles Solperros, 23 Mar 2017 | Read review
“All floors above 15 have ocean views.”
 of 5 bubbles 593charlenel, 23 Mar 2017 | Read review
“All rooms face the ocean so there are no bad room views.”
 of 5 bubbles 348andreasp, 21 Mar 2017 | Read review
“our room had view of ocean as they all do and we did ask for a higher room when we checked in did have to pay more but worth it.”
  • this is looking towards the Malacon
 of 5 bubbles KathieD92, 21 Mar 2017 | Read review
“Maybe the club would be better for a lot more.”
 of 5 bubbles sennhsg, 21 Mar 2017 | Read review
5 of 5