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Barcelo Puerto Vallarta

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Barcelo Puerto Vallarta
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4,093 Reviews from our TripAdvisor Community

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Showing 3,352: English reviews
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Puerto Vallarta, Mexico
Reviewed yesterday NEW

We are at the Barcelo right now and have another 9 Days. The rooms are huge, very clean, food is very good. The staff throughout the entire resort are awesome. Our room was not ready when we arrived they had to replace something in it, but the 5 hours we waited the staff checked in with us to make sure...

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Helpful?
Thank tereziat2017
Ottawa, Canada
Reviewed yesterday NEW

Barceló Puerto Vallarta is the perfect definition of desapointment. It is at best the fruit of bad research from our part to the perfectly hidden aspects of this hotel from the lack of information by the hotel and honest reviews. - This hotel is noisy, noisy and even more noisy. Music starts very early in the morning and extends greatly...

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2Thank pmcdsl
Pequot Lakes, Minnesota
Reviewed 2 days ago NEWvia mobile

We spent an awesome week at barcelo. Staff was great, always friendly and helpful, buffet was probably the best we've experienced at an all inclusive, great variety, and choices. Snack bar was good for a midday option as well. We ate at 3 of the restaurants, all but the Japanese, they were ok, nothing spectacular. The no see ums are...

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Helpful?
1Thank j t
PachecoR, Director General at Barcelo Puerto Vallarta, responded to this review

Dear Guest Thank you for making our Barceló Puerto Vallarta your choice hotel on this occasion and for your very kind recommendation to the travel community of Trip Advisor, this positive feedback keeps us motivated to encounter the compliance of our demanding quality standards. Thank you for mentioning all those areas and services that were to your liking, it is...

Montague, California
Reviewed 3 days ago NEW

Booked at the premium level, the king room we booked was not available when we checked in, given a room with 2 double beds, told to check back the next day at noon to see if they could move us. At noon were told to check back at 3, finally moved to a king room and the mattress was broken...

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Helpful?
1Thank mluiz
PachecoR, Director General at Barcelo Puerto Vallarta, responded to this review

Dear Guest Although we sincerely regret reading that your stay at our Barceló Puerto Vallarta fell short of your expectations, we are grateful for the time you spent to share this feedback of your overall holiday experience among us as we certainly believe that there is always room for improvement and your constructive feedback is very much appreciated. We will...

Reviewed 3 days ago NEW

Not a fan of the DJ at the pool all day. The room was clean and the amenities were fine. The location, on that cove, was GREAT! We went down the beach and had a great meal and then took a boat on an excursion. Antoni R., one of the bartenders, was SUPERB.

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Helpful?
1Thank Dan R
PachecoR, Director General at Barcelo Puerto Vallarta, responded to this review

Dear Dan First of all I would like to thank you for the time YOU took to share your comments with us, and it is a real pleasure to know that you enjoy your stay with us, but above all I thank you for specifying those things that were to your liking, we will congratulate on your behalf to Antonio...

Reviewed 4 days ago NEW

The overall Resort is a 4 out of 5. I am being very picky here. I expected more for the food. The rest of the resort is great. Rooms are lovely and the pool is great. I read you do not get a lot of sun around the pool...well you do have to switch sides of the pool come afternoon....

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Helpful?
1Thank Kaila P
PachecoR, Director General at Barcelo Puerto Vallarta, responded to this review

Dear Kaila We greatly appreciate the time you spent to share your recent holiday experience at our Barceló Puerto Vallarta hotel and we thank you for your kind recommendation to Tripadvisor’s readers . It is our commitment to provide excellent services and offer memorable experiences to our valued guests, I am glad we have achieved our goal with you. We...

Calgary
Reviewed 5 days ago NEW

This was our 2nd stay here, first time was 5 years ago. I have no complaints whatsoever as it is exactly what we were looking for. Seclusion, outside of the hustle and bustle, quiet and small. The resort is very clean and well maintained, and the staff are exceptional. David Rodriguez was a delight as a waiter in the Los...

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1Thank Chris P
PachecoR, Director General at Barcelo Puerto Vallarta, responded to this review

Dear Chris Firstly we would like to thank you for choosing our Barceló Puerto Vallarta hotel once again for your holidays and for sharing this wonderful feedback of your recent stay among us, it is indeed very rewarding to read that we keep on meeting all your holiday needs and wishes year after year. I thank you for mentioning all...

Las Vegas, Nevada
Reviewed 6 days ago NEWvia mobile

A couple months ago, my boyfriend and I went to the Kore Tulum All Inclusive Resort in Tulum. We had such an amazing experience so we wanted to do an all inclusive again but this time in Puerto Vallarta. My room rate: $266USD/night. One of the reasons I booked this hotel is because there was a special offer of a...

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3Thank Iheartjennychu
PachecoR, Director General at Barcelo Puerto Vallarta, responded to this review

Dear Guest First of all I offer you an apology for all those things that you mentioned were not to your liking, starting with the food to tell you that besides thanking you for your great feedback it is my duty to inform you that we know all our distinguished guests have particular tastes and as our duty is Satisfy...

Saint Cloud, Minnesota
Reviewed 1 week ago via mobile

The staff at the pool bar are extremely friendly and helpful. Edgar was a great bartender, he went above and beyond what was expected. He always had a smile on his face and was very outgoing. Thanks Edgar the the fun week at the pool bar.

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Helpful?
Thank shaunamariemassmann
PachecoR, Director General at Barcelo Puerto Vallarta, responded to this review

Dear Shauna Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you enjoyed your stay among us. On the other hand we thank you for pointing out the kindness and enthusiasm of our staff, their friendliness and helpfulness being our hotels’ main strength we will definitely congratulate them especially to Edgar on your behalf...

Reviewed 1 week ago via mobile

Chema (jose), Adrian and the entire Cantina staff made our experience fantastic! Thank you! Hospitality and luxury at its finest and we will definitely return to this beautiful resort away from the noise and hustle of the city.

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Thank Astanton0627
PachecoR, Director General at Barcelo Puerto Vallarta, responded to this review

Dear Astanton First and foremost we would like to thank you for the praising review you shared following your recent visit to our Barceló Puerto Vallarta hotel and are delighted to read that we were able to match your expectations. Your enthusiasm for our staff is very much appreciated and will be a great source of motivation, we will certainly...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Barceló Puerto Vallarta***** (formerly Barceló La Jolla de Mismaloya) in Puerto Vallarta, is an elegant, all-inclusive Mexican-style resort. It offers 316 completely renovated and comfortable suites with excellent service, leisure, history, beautiful scenery, exuberant flora and privacy.Relax after a hard day’s work in the hotel spa, catch some rays at one of the hotel pools or take time out to practice your favourite water sport. ... more   less 

Additional Information about Barcelo Puerto Vallarta

Address: Zona Hotelera Sur Km. 11.5, Puerto Vallarta 48294, Mexico
Region: Mexico > Jalisco > Puerto Vallarta
Price Range: $236 - $684 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Barcelo Puerto Vallarta 4*
Number of rooms: 316
Reservation Options:
TripAdvisor is proud to partner with Expedia, BookIt.com, Booking.com, Barcelo, Travelocity, Hotels.com, Orbitz, Hotwire, Jetsetter, Priceline and HotelQuickly so you can book your Barcelo Puerto Vallarta reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
La Jolla Mismaloya
Barcelo La Jolla De Mismaloya Puerto Vallarta
La Jolla Puerto Vallarta
Puerto Vallarta La Jolla De Mismaloya
Barcelo De Mismaloya
Barcelo Mismaloya Puerto Vallarta
Barcelo La Jolla Mismaloya
Hotel Style:
#13 Top resorts Hotel in Puerto Vallarta
#18 Spa Hotel in Puerto Vallarta
#18 Luxury Hotel in Puerto Vallarta
#23 On the Beach Hotel in Puerto Vallarta
#27 Romantic Hotel in Puerto Vallarta
#29 Family Hotel in Puerto Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Barcelo Puerto Vallarta staff and other travellers.
315 questions
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Vernon Hills, Illinois
British Columbia, Canada

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Questions? Get answers from Barcelo Puerto Vallarta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms I understand are all very good”
 of 5 bubbles tereziat2017, 25 Feb 2017 | Read review
“Ask for tower two floor 8 or 9”
 of 5 bubbles 120kailap, 22 Feb 2017 | Read review
“If you can spring for a Master Suite, or even better, a Grand Master Suite - do it.”
 of 5 bubbles Crispy1963, 21 Feb 2017 | Read review
“Every room is remarkable but if you pay a little extra for premium, you get the top notch views.”
  • View of the pools from our suite
 of 5 bubbles Maryamg81, 17 Feb 2017 | Read review
“We were in 1313 which was the 3rd floor. Afraid it would be noisy because above the cantini, but with patio door shut it was fine.”
 of 5 bubbles Q1567RXcarolyns, 17 Feb 2017 | Read review
5 of 5