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CasaMagna Marriott Puerto Vallarta Resort & Spa

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CasaMagna Marriott Puerto Vallarta Resort & Spa
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2,979 Reviews from our TripAdvisor Community

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There are newer reviews for CasaMagna Marriott Puerto Vallarta Resort & Spa
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Showing 2,511: English reviews
Ajijic, Mexico
Reviewed 16 July 2015

Wonderful resort! Very, very clean and the staff could not have been more helpful and friendly. Stayed in a suite with friends and their daughter. The only possible complaint I could have was that I was on the sleeper sofa and the mattress was so bad it left bruises on my body by the second night. They immediately brought up...

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Helpful?
Thank paige799
David G, General Manager at CasaMagna Marriott Puerto Vallarta Resort & Spa, responded to this review

Dear Paige799: It gives me great pleasure to read your review titled as "Wonderful"! I am always delighted to read our guest´s opinions and I am glad you and your friends enjoyed your stay. We are already looking into the sofa of the room, however I am glad to see we were able to help you make the rest of...

Manhattan Beach, California
Reviewed 16 July 2015

Clean and beautiful hotel with friendly staff. Fabulous and large pool with easy access to the beach. The best part was Raul Gonzalez, waiter at the pool; super friendly and provided excellent service.

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Helpful?
Thank Ariana M
David G, General Manager at CasaMagna Marriott Puerto Vallarta Resort & Spa, responded to this review

Dear Ariana M: Thank you very much for sharing your review with us. I am glad to see you enjoyed the pool and Raul´s friendly service, who I am sure will be very happy once I share this comment with him. It would give us great pleasure to have you and your family with us again soon. Kind Regards, David...

Reviewed 16 July 2015

It's ALL about the staff which I will say doesn't change much! From my first visit seven years ago to my last in June the constant remains the employees. They are ALL so very kind and helpful. It is obvious they like their jobs and obviously the Marriott must be a great place to work. I wouldn't consider another property...

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Helpful?
Thank Vicki N
David G, General Manager at CasaMagna Marriott Puerto Vallarta Resort & Spa, responded to this review

Dear Vicki N: We are very glad to read your kind review and we would like to thank you for your loyalty. I know 7 years is a long time and it is so great to know you have returned to us and still enjoyed it. It gives me great pleasure to read such great reviews about the service our...

Austin, TX
Reviewed 16 July 2015

This was my first trip to Mexico. Everyone was very helpful and friendly. Especially the concierge, Fernanda. She answered all our questions about getting around the town safely, including which buses to take, where the bus stops were, etc. The resort was also very clean and pretty. We didn't eat at any restaurants in the resort - we walked to...

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Helpful?
2Thank wammyt
David G, Director General at CasaMagna Marriott Puerto Vallarta Resort & Spa, responded to this review

Dear WammyT: We are very delighted to receive your review regarding your stay at CasaMagna Marriott Puerto Vallarta. I would also like to thank you for choosing us as your hotel for your first trip not only to Puerto Vallarta but to Mexico as well, which I am sure you will never forget. Our town is known for being friendly...

Reviewed 15 July 2015 via mobile

This hotel is really clean. Customer service is awesome. Everybody in the facilities is really helpful. The only complaints i have is they should put a sign up, if you pay with US cash, they need a copy of your ID'S or passport. Ither than that everything is perfect.

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1Thank amandaguadiana
David G, Director General at CasaMagna Marriott Puerto Vallarta Resort & Spa, responded to this review

Dear Amandaguadiana: We appreciate you taking of your time to share your kind words regarding your experience at CasaMagna Marriott PV. Our guests are very important to us and we are always making our best efforts to make sure they feel at home from beginning to end, we are glad you were no exception. Regarding the passports for exchanging money,...

Reviewed 14 July 2015

My family traveled for the first time to Puerto Vallarta Mexico and stayed here. The rooms were well kept and clean with a nice view of the ocean and pool of the neighboring resort. The staff were very helpful and wanted to make sure you had an exceptional time. Two members that stood out were Roberto in the La Estancia...

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Helpful?
Thank Ck24nj
David G, General Manager at CasaMagna Marriott Puerto Vallarta Resort & Spa, responded to this review

Dear Ck24nj: We highly appreciate you taking the time to share your review regarding your recent stay. We feel great knowing you chose us for your first visit to Puerto Vallarta and we are glad to know you and your family had a great time. At CasaMagna Marriott it is very important for me and my team to make our...

Seattle, Washington
Reviewed 14 July 2015

Great place to spend with the family for a week. Fairly quiet and peaceful. Staff was extraordinary: very friendly and helpful from the room service deliverers to the cleaning crew to the wait staff to the concierges. All of the staff was very accommodating and resourceful. The pool was a great place to relax all day long with the swim...

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Helpful?
Thank Clara G
David G, General Manager at CasaMagna Marriott Puerto Vallarta Resort & Spa, responded to this review

Dear Clara G: It is of great pleasure to read our guest´s reviews and we thank you for taking the time to share your opinion with us. I am very happy to see that the highlight of your stay was the service provided from our staff, especially from Raul at the pool area. Please be sure I will definitely be...

Fort Worth, Texas
Reviewed 13 July 2015

My husband and I loved our stay at the Marriott! The day we arrived there seemed to be a discrepancy between what we had paid for through Orbitz and the room we were assigned but the reception manager Daniel Alvarez took care of us and transferred us to the room of our dreams with a spectacular view. Later that day...

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Helpful?
Thank Rodrigo72015
David G, General Manager at CasaMagna Marriott Puerto Vallarta Resort & Spa, responded to this review

Dear Rodrigo72015: It is always a delight to know what our guests think regarding their recent stay in Puerto Vallarta and I thank you for taking the time to do so. We also thank you for visiting us last year and we hope you visit us again soon. At Marriott, our philosophy is to treat our hosts well this way...

Houston, Texas
Reviewed 13 July 2015

Just returned from spending 4 nights at this Marriott hotel. First time here. The Hotel I would say it is in a good condition, but the grounds and building are a little outdated. Medium sized hotel. A lot of people come here for the Marriott name but I would say that it is not as nice as other Marriott properties....

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Helpful?
Thank roger_texas2
David G, General Manager at CasaMagna Marriott Puerto Vallarta Resort & Spa, responded to this review

Dear Roger_texas2: We highly appreciate you taking the time in sharing your opinion regarding your recent stay with us. We understand the hotel may not be the newest however we are always working on improvements and offering a great quality service is very important to us. It is so great to read you enjoyed our breakfast buffet, it is one...

Fort Collins, Colorado
Reviewed 11 July 2015 via mobile

I thought this resort was very nice. It's location is a bit off of the beaten path. It is a bit dated and not nearly as nice as the casa magna in Cancun. It is close to the airport, but a 15 minute cab ride from downtown. I must say the service and the spa were second to none. But,...

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Helpful?
Thank sharonlindell
David G, General Manager at CasaMagna Marriott Puerto Vallarta Resort & Spa, responded to this review

Dear Sharonlindell: It gives us great pleasure to read our guest´s reviews. We are glad you liked the distance from the airport, it is of such great convenience for our guests to be only a 5 minute cab ride away. The Ohtli spa at our property is definitely a must when visiting us, we are glad to read you enjoyed...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about CasaMagna Marriott Puerto Vallarta Resort & Spa

Address: Paseo La Marina Norte 435 | Marina Vallarta, Puerto Vallarta 48354, Mexico
Region: Mexico > Jalisco > Puerto Vallarta
Price Range: $166 - $446 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — CasaMagna Marriott Puerto Vallarta Resort & Spa 4*
Number of rooms: 433
Reservation Options:
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Also Known As:
Casamagna Marriott Puerto Vallarta Resort And Spa
Casamagna Marriott Puerto Vallarta Resort & Spa Hotel Puerto Vallarta
Marriott Puerto Vallarta
Puerto Vallarta Marriott
Hotel Style:
#4 Spa Hotel in Puerto Vallarta
#4 Top resorts Hotel in Puerto Vallarta
#5 Romantic Hotel in Puerto Vallarta
#5 Luxury Hotel in Puerto Vallarta
#6 Business Hotel in Puerto Vallarta
#6 On the Beach Hotel in Puerto Vallarta
#12 Family Hotel in Puerto Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from CasaMagna Marriott Puerto Vallarta Resort & Spa staff and other travellers.
259 questions
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Georgetown, Texas
Prince George, Canada
5 months ago

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Questions? Get answers from CasaMagna Marriott Puerto Vallarta Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean view on north tower have great views of the Bay”
 of 5 bubbles 547billf, 24 Mar 2017 | Read review
“My room was the Diplomat Suite which has an outdoor balcony on the highest floor. Room 9023 is the place to be!”
 of 5 bubbles jeffsG6903WD, 22 Mar 2017 | Read review
“Ocean Front above the 4th floor are quite”
 of 5 bubbles 468barbara, 21 Mar 2017 | Read review
“All of the rooms great a great bay and/or pool view.”
 of 5 bubbles LakeMont, 20 Mar 2017 | Read review
“Our room overlooked the garden area with views of tropical plants and a peep a boo view of the bay.”
 of 5 bubbles hamlin98004, 20 Mar 2017 | Read review
5 of 5