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Playa Los Arcos Hotel Beach Resort & Spa

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Playa Los Arcos Hotel Beach Resort & Spa
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2,308 Reviews from our TripAdvisor Community

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There are newer reviews for Playa Los Arcos Hotel Beach Resort & Spa
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Showing 1,523: English reviews
Reviewed 18 January 2016 via mobile

Not only was the staff awesome! Especially the amazing Betulio our server but the concierge staff was great too, went over and above to make sure we had exactly what we wanted! I know service people do things for tips. But they went beyond that! Location is the key winner here too! Steps from everything!

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Helpful?
1Thank Paul P
CorporativoLosArcos, General Manager at Playa Los Arcos Hotel Beach Resort & Spa, responded to this review

Dear Paul P Thank you very much for your comments. Thank you so much for letting us be a part of this magical holydays experience. It is our goal to make our customers experience the most unforgettable possible. We are really happy to know that we really make that happen for you. Thank you very much for your recommendations. We...

Sartell
Reviewed 18 January 2016

We paid for a room with king size bed, was initially put in room 230. This room was TERRIBLE!!! Small, barely any room to walk, very strong mold smell, only a double bed, hair dryer hanging by exposed wires in bathroom, toilet basically in shower, dirty, dark. We asked to be moved next day. Got moved to 326, which was...

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2Thank Sarra J
CorporativoLosArcos, General Manager at Playa Los Arcos Hotel Beach Resort & Spa, responded to this review

Dear Sarra J Thank you for writing us your comments regarding your stay at our hotel. We are always pleased when a guest will take time to write. This enables us to keep an even closer check on the operation of our Hotel. You can be assured that all of the things you mentioned have been addressed to the appropriate...

Reviewed 18 January 2016 via mobile

Hotel is old but clean . rooms vary, some really nice and big, others tiny. Right downtown which is great. You can walk everywhere you want to go, but beach is right there too. If your going to drink and eat there definitely do the all inclusive, other wise bring a lot of money. Ordered 8 drinks after dinner and...

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Helpful?
Thank Al S
CorporativoLosArcos, General Manager at Playa Los Arcos Hotel Beach Resort & Spa, responded to this review

Dear Al S Thank you very much for your comments. We really appreciate you have given us the opportunity to be at your service for your recently holydays period. Our location, “Zona Romantica” has become one of the most desirable areas in Puerto Vallarta, as tourists can truly experience and enjoy the distinctive Mexican charm that distinguishes Puerto Vallarta, from...

Quebec City, Canada
Reviewed 17 January 2016

Hotel is clean and comfortable, staff is helpful, good food and amazing location. The concierge Magda is the best I meat compared to many other locations visited ! They should improve the restaurant a la carte.We will certainly return Rene Parent from Quebec City

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Helpful?
1Thank Rene P
CorporativoLosArcos, General Manager at Playa Los Arcos Hotel Beach Resort & Spa, responded to this review

Dear Rene P Thank you very much for your kind words, we appreciate them; thank you very much for giving us the opportunity to be at your service. Our location, “Zona Romantica” has become one of the most desirable areas in Puerto Vallarta, as tourists can truly experience and enjoy the distinctive Mexican charm that distinguishes Puerto Vallarta, from other...

Reviewed 17 January 2016 via mobile

This was my 2 second time being at this hotel. All I can say they treat you like if you were there family . All of the waiters there were so friendly to us . And my room was just amazing ! Don't even get me started on the view our room had it was Just breath taking . I...

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Helpful?
1Thank Chio R
CorporativoLosArcos, General Manager at Playa Los Arcos Hotel Beach Resort & Spa, responded to this review

Dear Chio R Thank you very much for your kind words, we appreciate them; We really apreciate your 2nd visit. Thank you very much for your preference. Being in our hotels gives you the flexibility of going to most of the tourist attractions by just taking a short walk; there is also a big selection of restaurants and bars just...

Munich, Germany
Reviewed 16 January 2016

The staff is very kind and helpftul, but it is a pity that the hotel is very old. Sound insulation of rooms is very BAD Food is OK Entertainment is OK Service at the beach REGULAR (the girl never gave me what I ordered: water)

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2Thank dafnem924
CorporativoLosArcos, General Manager at Playa Los Arcos Hotel Beach Resort & Spa, responded to this review

Dear Dafnem924 Thank you for writing us your comments regarding your stay at our hotel. We are always pleased when a guest will take time to write. This enables us to keep an even closer check on the operation of our Hotel. You can be assured that all of the suggestions you made have been addressed to the appropriate departments...

Sauk City, Wisconsin
Reviewed 15 January 2016

We stayed at Playa Los Arcos for 10 days and we loved it! They have great views of the ocean! Easy access to the local places to eat and shop. The staff was great and very friendly and helpful. I would definitely stay there again when we return. They even upgraded our room for free when we arrived. We had...

Review collected in partnership with this hotel
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Thank kellit217
CorporativoLosArcos, General Manager at Playa Los Arcos Hotel Beach Resort & Spa, responded to this review

Dear Kellit217 Thank you very much for your kind words, we truly appreciate them; we are delighted that you had a great experience during your recent visit to our hotel; thank you for making us part of your vacation experience. It is our goal to make you feel at home when you are here. We a so very happy to...

Cloverdale
Reviewed 14 January 2016

When I make a reservation and pay for a room with amenities, such as bathroom basics (shampoo, conditioner, lotion, etc) and an ocean view room - I expect it to happen. It didn't happen with this trip. The first two rooms we were put in were on the street, we didn't even try. Finally put in a room with a...

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4Thank ruthanneg2016
CorporativoLosArcos, General Manager at Playa Los Arcos Hotel Beach Resort & Spa, responded to this review

Dear Ruthanneg2016 Thank you very much for taking the time to write us and for your comments, they help us identify any decrease in our standards of service and correct them as soon as possible. It is our main goal to make you happy when you are here. We are very sorry for the inconvenient you have encountered. Pleased accept...

Fairbanks, Alaska
Reviewed 14 January 2016

Been to PV 3 years in a row with a family of four and we love this place. The price is right, the beach is friendly, the food works great at the hotel and there are authentic places to eat within a few minutes walking distance. You are in Mexico and get the feel of it. Martha at the front...

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3Thank AKpowers
CorporativoLosArcos, General Manager at Playa Los Arcos Hotel Beach Resort & Spa, responded to this review

Dear AKpowers Thank you very much for your kind words, we appreciate them; we truly enjoy the fact that you really love the area where our hotels are located and our hotels; as you mention; being in our hotels gives you the flexibility of going to most of the tourist attractions by just taking a short walk; there is also...

Barranquilla, Colombia
Reviewed 14 January 2016

Right in the heart of the romantic zone, with a nice beach only 2 minutes walk to The Malecon. Lot of restaurants around the area. We didnt take the all inclusive and I strongly recommend to not do it, the food and the drinks in the place are not good. The rooms are outdated but clean, this is not a...

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3Thank Jocill
CorporativoLosArcos, General Manager at Playa Los Arcos Hotel Beach Resort & Spa, responded to this review

Dear Jocill Thank you very much for your visit, we really appreciate it. Thank you for giving us the opportunity to be at your service. If you like the area and you like the Mexican culture and traditions, then there is no better place than Playa Los Arcos. Although we would love to let you know that we are doing...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Laundry Service
Official Description (provided by the hotel)
Playa Los Arcos Hotel Beach Resort & Spa is a splendid colonial Boutique Style Hotel that invites you to enjoy the vacatioon of your dreams.The quality of its facilities, hospitality and tradition of excellence in service will make your stay a trully pleasurable experience. Located in front of the best beach of Vallarta "Playa del Sol" in the heart of the exciting Romantic Zone, is one of the best tourist areas of Vallarta. Here you can find all types of residences, prestigios restaurants, cafes, boutiques, galleries and the best nightlife. Only a few steps from the new Malecon, the Cathedral and the New Pier. ... more   less 

Additional Information about Playa Los Arcos Hotel Beach Resort & Spa

Address: Olas Altas 380 | Col. Emiliano Zapata, Puerto Vallarta 48380, Mexico
Region: Mexico > Jalisco > Puerto Vallarta
Price Range: $100 - $297 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Playa Los Arcos Hotel Beach Resort & Spa 3*
Number of rooms: 169
Reservation Options:
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Also Known As:
Playa Los Arcos Hotel Beach Resort And Spa
Playa Los Arcos Hotel Beach Puerto Vallarta
Playa Los Arcos Puerto Vallarta
Hotel Style:
#15 Family Hotel in Puerto Vallarta
#21 On the Beach Hotel in Puerto Vallarta
#32 Romantic Hotel in Puerto Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Playa Los Arcos Hotel Beach Resort & Spa staff and other travellers.
102 questions
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Questions? Get answers from Playa Los Arcos Hotel Beach Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We love the standard King and Queen rooms that look out over the pool.”
 of 5 bubbles maecanc, 24 Feb 2017 | Read review
“You're not always going to get the room you request. It's old time Mexico with loud AC's and taped up electrical wires.”
 of 5 bubbles Debi55429, 24 Feb 2017 | Read review
“Great beach views/access in the heart of the Romantic zone.”
 of 5 bubbles hmichaelb2015, 24 Feb 2017 | Read review
“You need know what your going to get, if you want a spacious room, this hotel is not for you, I like simple and small so its fine”
 of 5 bubbles annarG9264ME, 22 Feb 2017 | Read review
“ask for a balcony room”
 of 5 bubbles elizmellisa, 21 Feb 2017 | Read review
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