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San Marino Hotel

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San Marino Hotel
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698 Reviews from our TripAdvisor Community

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Showing 411: English reviews
Reviewed 4 days ago NEW

This older style hotel was nice, clean and friendly. The only real let down was dinner was hit and miss. Sometimes quite good and others only okay. But the way we were treated by everybody made up for that. We wanted to try out local establishments too, so those were the days we did. I do wish the WIFI worked...

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Helpful?
Thank David C
Reviewed 1 week ago NEWvia mobile

The hotel has very close access to the beach as well as many restaurants convenience stores shopping and the boardwalk. The room was clean and when I opened the door I could see the beach just beyond the pools. The pools were clean and the area very tidy. The best part was a wonderful massage the can be accessed via...

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Helpful?
Thank Andrea H
Vancouver, Canada
Reviewed 1 week ago NEW

Just returned from a 2 week stay at the San Marino Hotel and I can highly recommend this hotel. I may be slightly biased as it is the third year that I have stayed at the San Marino and have enjoyed all of my stays. The staff at the San Marino are very accommodating and that includes the front desk,...

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Helpful?
Thank Larry P
HSMmanager, Director de Relaciones con Clientes at San Marino Hotel, responded to this review

Hello, thank you so much for your review and for sharing with us your experiencie at San Marino, it make us really happy to know that you enjoy your stay and that is the third year you've been here with us, thank you for your preference. See you here next year at your house in Puerto Vallarta. Have a wonderful...

North Plains, Oregon
Reviewed 1 week ago via mobile

In the process of remodeling Dining area was primitive Location was excellent , staff was great . Gay destination hotel . Pool is tiny . Place right in the beach we spent our time at the Beach and ate from the small beach side eateries . San Marino was an accidental booking ! But it worked well .

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Helpful?
Thank Humphryw
HSMmanager, Director de Relaciones con Clientes at San Marino Hotel, responded to this review

Hello thank you so much for giving us a review, we are happy to know you enjoyed your stay at San Marino, hope we can serve you again. Warm regards.

Hamilton Ontario
Reviewed 2 weeks ago

Not what it used to be!! Nothing has changed with the property itself. Still has the same great staff (some of the best I've met), same hard beds, same decor on the entire property. Place is spotless! But, it is true, you can not beat the location. It is very central to everything you could think of doing. The food...

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Helpful?
Thank Jace898
HSMmanager, Director de Relaciones con Clientes at San Marino Hotel, responded to this review

Hello, thank you for sharing with us your expierence at San Marino! and thank you for your preference, we like to know all of your opinions so we can se what we need to improve, we really aprecciate you comment this to us. We will work on the points you mentioned. We will be very happy to have you here...

Colorado Springs, Colorado
Reviewed 2 weeks ago

We just spent 6 nights at this hotel. What you get for the price is reasonable. Negatives are older rooms that could use some updates, staff that seemed not real helpful, never able to get money changed at front desk, and very hard beds. Pluses are wonderful location, very nice grounds and pool area, and my personal favorite, lots of...

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Helpful?
Thank CindyV50
HSMmanager, Director de Relaciones con Clientes at San Marino Hotel, responded to this review

Hello, we aprecciate the time you took to share with us your experience at San Marino. We will listen to all your opinions, the bad and the good ones to give you a better experience. We hope we can serve you again. Thank you for your preference.

Reviewed 2 weeks ago via mobile

The reason to stay here first and foremost is the location, if you're looking for a convenient spot in the romantic zone, it's right on the malecon, next to the beach and in the heart of the Puerto Vallartas zona romantic. The staff at the front desk was real helpful and pleasant when checking in. There is nothing fancy about...

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Helpful?
Thank leland h
HSMmanager, Director de Relaciones con Clientes at San Marino Hotel, responded to this review

Hello! We aprecciate the time you took to share with us your experiencie, we like to hear what you like and what you don't so we can get better. We are happy to see you enjoyed your stay, we hope to see you again here at your house in Puerto Vallarta! Warm regards.

Frederiksberg, Denmark
Reviewed 2 weeks ago via mobile

We stayed at the hotel for 9 days. The room was old and worn down. Luckily all the common areas was very nice, there is room for everyone, families and singles. There's beach beds, sofas, tables both in the sun and shade. The staff is super friendly and helpful. The food in the all inclusive program is a good variety...

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Helpful?
Thank Carina J
HSMmanager, Director de Relaciones con Clientes at San Marino Hotel, responded to this review

Thank you for sharing this information! It make us happy to know that you enjoyed your stay with us and the zona romantica, also we want to make your experience better so we will work on the points you mentioned about the stairs and the room. Thank you for your preference we hope you visit us again.

Prescott, Arizona
Reviewed 2 weeks ago

I almost cancelled my stay at this hotel due to the many negative reviews I was reading, but I'm glad I didn't. I think a lot of people seemed to expect a 5 star hotel for a 2 star price. I believe there are a variety of room types at this hotel, so I want to make it clear that...

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Helpful?
Thank Les M
HSMmanager, Director de Relaciones con Clientes at San Marino Hotel, responded to this review

Hello thank you for comment to us your experience at San Marino, we aprecciate it. And we are happy to know you had a great time here, also we will work on that point to make that experiencie even better. Hope you can visit us again. Warm regards.

BC
Reviewed 3 weeks ago

Our room was clean & roomy. The bed was medium comfortable but the pillows were not good. They were very hard.. The grounds were clean & appeared to be well looked after.Staff was friendly & polite. Nothing the matter with the food. I found the lunch better than the dinners. The area is great for shopping & sight seeing. If...

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Helpful?
Thank Henney
HSMmanager, Director de Relaciones con Clientes at San Marino Hotel, responded to this review

Hello! We aprecciate your time to give us a your review, it's really important to us because it make us be better and offer you a great experiencie. We will work on what you mention about the bed and pillows. Thank you for your preference, we hope you come back soon. Warm regards.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Beachfront
  • Bar/Lounge
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
  • Concierge
Official Description (provided by the hotel)
Located in Puerto Vallarta, one of the most beautiful and romantic cities on the Pacific Coast of Mexico. The hotel is nestled on the beautiful beach of Playa los Muertos, with a wonderful atmosphere and tradition surrounded by hand craft shops, discotheques, and just a short walk from town. San Marino Hotel features 165 light and airy guestrooms including 25 spacious Junior Suites with all the amenities you need to relax and enjoy in a peaceful ambience.Come to San Marino Hotel where you will be greeted by our friendly staff and enjoy sunshine days and a vacation experience to treasure forever! ... more   less 

Additional Information about San Marino Hotel

Address: Rodolfo Gomez 111 | Col. Emiliano Zapata, Puerto Vallarta 48380, Mexico
Region: Mexico > Jalisco > Puerto Vallarta
Price Range: $81 - $1,014 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — San Marino Hotel 3*
Number of rooms: 165
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Also Known As:
San Marino Puerto Vallarta
Hotel Style:
#31 Spa Hotel in Puerto Vallarta
#53 On the Beach Hotel in Puerto Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from San Marino Hotel staff and other travellers.
36 questions
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Edmonton, Alberta
1 month ago

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Questions? Get answers from San Marino Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Junior suite facing the ocean. Fabulous.”
 of 5 bubbles F5605HEdavidc, 16 Feb 2017 | Read review
“I have enjoyed the rooms higher up with a balcony facing the street. The rooms facing the ocean would have wonderful views.”
 of 5 bubbles LarryP284, 13 Feb 2017 | Read review
“Try to upgrade to a junior suite if you want an ocean view.”
 of 5 bubbles CindyV50, 4 Feb 2017 | Read review
“I think there will be noise no matter where you are located. It's a very noisy area of town!”
 of 5 bubbles lesm45, 31 Jan 2017 | Read review
“They said they had rooms with queen beds, but they were sold out for the two nights we were there. The twin beds were small.”
 of 5 bubbles G2348DCandrewl, 11 Jan 2017 | Read review
5 of 5