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Hacienda Buenaventura Hotel & Mexican Charm All Inclusive

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Hacienda Buenaventura Hotel & Mexican Charm All Inclusive
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1,392 Reviews from our TripAdvisor Community

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There are newer reviews for Hacienda Buenaventura Hotel & Mexican Charm All Inclusive
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Showing 782: English reviews
Fort Myers, Florida
Reviewed 3 November 2014

This was our 2nd stay at the Hacienda & this stay was even better than the last.This is a mostly hispanic resort, but we did not feel a bit out of place, being one of the only older caucasian couples there. The resort was full of young people that stayed up late to party & we didn't hear a bit...

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3Thank wikkie
Winnipeg, Canada
Reviewed 29 September 2014

My husband and I along with my sister and brother-in-law have been traveling to Puerto Vallarta and staying at the Hacienda for many many years!! It started out as one week, then two and last year my husband and I stayed for three weeks and are hoping for four this March! The staff here are absolutely wonderful and every year...

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5Thank Marilyn D
hacienda_hotel, Gerente at Hacienda Buenaventura Hotel & Mexican Charm All Inclusive, responded to this review

Dear Marilyn, thanks for telling us your experiences and share it with everyone and thanks also for the scoring that you grant us, it helps us to improve every day, I really appreciate your advice regarding the images are going to replace them with new, all our partners we'll be waiting and are happy for your kind words. We hope...

Winnipeg, Canada
Reviewed 29 September 2014

First of all, the staff is wonderful, if you don't like something, they fix it ASAP. It is not on the ocean but they have a shuttle bus to take you to their seaside property if you don't want to walk the block and a half. Hamburger and hot dogs available with your Margareta. The food is served cafeteria style...

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Thank UncleBill_inWinnipeg
hacienda_hotel, Gerente at Hacienda Buenaventura Hotel & Mexican Charm All Inclusive, responded to this review

Unclebill Dear, thanks for your words so nice for all of us, we are very happy that people like you appreciate our Mexican hacienda, our services and our staff who really enjoy serving our guests, thank you thank you very much for sharing your experience with everyone and the score you grant us, we'll be waiting here at your home...

Victoria, Canada
Reviewed 6 September 2014

We are just home from a vacation at the Hacienda and it was our 3rd time there and we always enjoyed it there but the whole vacation was filled with amazement as to how much everything was improved. Every one from the General Manager down made us feel welcome from the moment we arrived. As always the grounds and rooms...

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1Thank Brent B
hacienda_hotel, General Manager at Hacienda Buenaventura Hotel & Mexican Charm All Inclusive, responded to this review

Dear Brent, hank you for all the good comments and cheerios to our hotel services and staff. To us is big rewards to get from you this recommendation. We are glad to know you that next year you will come back. Best wishes and hug to your lovely wife. The Hacienda Team

New Orleans, Louisiana
Reviewed 24 August 2014

First, the appearance looks beat down, run down, poor maintenance, which sucks because this place looks like it could have potential. The room is whatever, as I am not picky about rooms I don't care much for anything. My only issue is that the door to the balcony doesn't full fit the frame so bugs lizards and such can come...

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5Thank F M
hacienda_hotel, Manager at Hacienda Buenaventura Hotel & Mexican Charm All Inclusive, responded to this review

Dear FM First of all I want to thank your comments and feedback to your stay at our hotel. We are sorry that your stay at Hacienda Buenaventura has not been satisfactory, we will appreciate the opportunity from you to write us an email, in order to know in detail your review and working together with my team to offering...

San Fernando, California
Reviewed 28 July 2014

Hotel is nice, food was edible but not great, drinks were watered down. it was a hassle checking out, you must have a release slip to leave the hotel. Food selection could have been better, it was just ok.

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2Thank Sandra L
hacienda_hotel, Gerente at Hacienda Buenaventura Hotel & Mexican Charm All Inclusive, responded to this review

Dear Sandra: We really appreciate the time you took to share your feedback with us in this web site. We will take your recommendation to evaluate the quality of the food and beverage and improve our offer. Regarding to the check-out pass, I want to let you know that it is a method of control required; we will improve the...

Reviewed 13 July 2014

this hotel was chosen by a travel agency for me. i am an american living here in mexico, so i have had my fare share of crazy places to stay. i stayed at this hotel the weekend of June 19-23. most of the reviews are accurate. our room was nice, clean and comfortable. we were on the second floor overlooking...

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2Thank everton o
Big River
Reviewed 3 July 2014

I was just looking at some of the negative reviews on the Hacienda and being as how my wife and I just stayed at this hotel in April thought I must comment myself , the hotel is situated close to the malecon and rustic downtown , the location is great for those that are not squeamish travellers , you can...

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4Thank travellin3
hacienda_hotel, Gerente at Hacienda Buenaventura Hotel & Mexican Charm All Inclusive, responded to this review
Google Translation

Gracias, por compartir tus comentarios, nos da mucho gusto que hayas disfrutado de nuestro Hotel y del Folclor alrededor de...

Edmonton, Canada
Reviewed 24 May 2014

We lasted one night here. Going to the hotel we we weary of the recent bad reviews. Hoping for the best, we got to the hotel and realized it was an absolute dump! Our room looked about 1000 years old, our door would not close, the shower didn't work, and we woke up to a cockroach in our room! We...

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8Thank 40travelbug
Chilliwack, Canada
Reviewed 8 May 2014

We booked this trip thinking the resort would be fine read all the reviews and figure it would be ok for our first trip. We found the negative reviews exactly what it was. We are not picky people at all. But this place is a joke. When we got there I was starving hadn't had anything since we left home....

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4Thank Evanjo123

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Enjoy the unique charm of a real Mexican Hacienda surronded by beautiful gardens, traditional decor and perfect facilities for an unforgetable vacation. Hacienda Buenaventura Hotel & Mexican Charm represents a poignant aspect of Mexican culture and tradition and is strategically located at the center of the Puerto Vallarta Hotel Zone. We are located just 10 min. from the International Airport , the Bus Station, Convention Center and Downtown area. We are the perfect choice whether you want to relax and enjoy our facilities and beach club or enjoy everything Puerto Vallarta has to offer. ... more   less 

Additional Information about Hacienda Buenaventura Hotel & Mexican Charm All Inclusive

Address: Boulevard Francisco Medina Ascencio, 2699, Puerto Vallarta 48310, Mexico
Region: Mexico > Jalisco > Puerto Vallarta
Price Range: $121 - $221 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hacienda Buenaventura Hotel & Mexican Charm All Inclusive 3*
Number of rooms: 155
Reservation Options:
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Also Known As:
Hacienda Hotel Puerto Vallarta
Hacienda Puerto Vallarta
Hacienda Hotel And Spa
Hacienda Hotel Spa Puerto Vallarta
Hotel Style:
#15 Spa Hotel in Puerto Vallarta
#35 Family Hotel in Puerto Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Hacienda Buenaventura Hotel & Mexican Charm All Inclusive staff and other travellers.
115 questions
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Questions? Get answers from Hacienda Buenaventura Hotel & Mexican Charm All Inclusive staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For best view, ask for a pool view.”
 of 5 bubbles RonaP_13, 22 Feb 2017 | Read review
“Do not accept room 352 as I believe any other room has to be better. I liked room 112 a lot.”
 of 5 bubbles mewantsun, 19 Feb 2017 | Read review
“The second floor above the restaurant has no view. Ask for higher floors!”
 of 5 bubbles , 19 Feb 2017 | Read review
“Make sure to get a room overlooking the pool area”
 of 5 bubbles BryanB919, 17 Feb 2017 | Read review
“Rooms on the main floor around the pool give you a good view and sunshine all day.”
 of 5 bubbles DonJoan17, 17 Feb 2017 | Read review
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