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Hacienda Buenaventura Hotel & Mexican Charm All Inclusive

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1,509 Reviews from our TripAdvisor Community

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There are newer reviews for Hacienda Buenaventura Hotel & Mexican Charm All Inclusive
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Showing 868: English reviews
Reviewed 29 April 2015 via mobile

Loved my trip to Mexico so much! The hacidena was just perfect. The service was great! The pool was nice. Lots of space at the beach. Loved the all inclusive food and drinks! The waiters and other staff were very friendly! Would love to visit again!

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Helpful?
2Thank aliyli
hacienda_hotel, Guest Relations Manager at Hacienda Buenaventura Hotel & Mexican Charm All Inclusive, responded to this review

Dear Guest, It is a pleasure for us to know that you enjoyed your time in Puerto Vallarta and our service, please share with all your experience, and we'll wait here soon.

Chihuahua, Mexico
Reviewed 29 April 2015 via mobile

I don't like to leave negative rehiews but it is a very old hotel. In much need of a complete renovation. The food was recyled from breakfast to lunch in different presentations.The hotel rooms have a moldy smell and the bathrooms smell of sewer. Not worth the rate they offer as an all inclusive. I do admit the staff was...

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1Thank PalomaC26
hacienda_hotel, Guest Relations Manager at Hacienda Buenaventura Hotel & Mexican Charm All Inclusive, responded to this review

Dear Guest, thanks for your visit to Puerto Vallarta and our hotel, we are very sorry that you have not enjoyed our services as much as you'd wanted, I assure you we will work to improve the points you mentioned to us, both food and in our rooms. we appreciate your comments, they help us to improve every day.

cape dorset nu
Reviewed 16 April 2015

Very nice hotel great staff , nice food and pool bar excellent , the beach 5 minutes away, very nice, staff delivery drinks to u on the beach and nice food,over all I'd go back again,decent prices tooo,Cam

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1Thank cam p
hacienda_hotel, Gerente at Hacienda Buenaventura Hotel & Mexican Charm All Inclusive, responded to this review
Google Translation

Estimado Camp P, gracias por hospedarte con nosotros y también por compartir con todos tu experiencia, agradecemos a si mismo...

Victoria, British Columbia, Canada
Reviewed 16 April 2015

this is a good hotel for cheap price, the service was very good with everybody being very nice at all times, far from the downtown but walking distance to the marine where many excursions depart, so it's good

Review collected in partnership with this hotel
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Thank Jose M
hacienda_hotel, Gerente at Hacienda Buenaventura Hotel & Mexican Charm All Inclusive, responded to this review

Dear Jose M, Thank you for choosing us as your home away from home, in your recent vacation, we also appreciate your words and for sharing your experience with all readers, I assure you that we will continue in our constant effort to please all our guests, Everyone in this beautiful hotel will send you a big hug

Port Alberni, Canada
Reviewed 15 April 2015

We had a lovely time and the staff are all very nice! The food was good, but need to change it around, we felt that we were eating the same thing everyday-:( Other then that, it was all good for the price!

Review collected in partnership with this hotel
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2Thank Elaine F
hacienda_hotel, Gerente at Hacienda Buenaventura Hotel & Mexican Charm All Inclusive, responded to this review

Dear Elaine f, thank you for staying here in your home away from home, all of us in this beautiful Hacienda are very pleased that you enjoyed our facilities and our service, I assure you that our chef has worked to have more variety, we thank you for let us know. Thanks also for the rate that you have given...

Chilliwack, Canada
Reviewed 13 April 2015

Even though our stay was during the Mexican holiday, we were treated very well with our extremely limited Spanish communication. We enjoyed the authenticity of the of atmosphere and culture we experienced. If you don't mind children around on your holiday, would definitely recommend it for anyone.

Review collected in partnership with this hotel
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3Thank Alison Joan N
Orillia, Canada
Reviewed 11 April 2015

We stayed at the Hacienda in March and throughly enjoyed it. The clean rooms, friendly hotel staff, great entertainment and food made for a great vacation. The central location made it easy to get downtown for day shopping trips. The beach is so close you don't need to take the shuttle. The staff on the beach are always there to...

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1Thank Roxane A
Vancouver, Canada
Reviewed 10 April 2015

We came to Hacienda Buenaventura via Air Canada vacations on a flight through Calgary. We got it dirt cheap because of this connection (we originated in Vancouver). We weren't expecting much because of the price, but were pleasantly surprised by a budget hotel, no frills but plenty of character. First off, the food: Not the greatest. I'm not a big...

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5Thank VancouverPaddy
Kitchener, Canada
Reviewed 10 April 2015

I stayed at the Hacienda from April 2 to April 9 and I have to say that it was a very accommodating and enjoyable vacation. First the staff. I would be hard pressed to find any group of people who are more dedicated and friendlier than these folks, I had ever issue (Not many) dealt with promptly and everyone went...

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6Thank PA P
Reviewed 9 April 2015 via mobile

My husband and I booked a 7day vacation for our anniversary, we lasted 3 days. Before booking, we read all the reviews and saw so many positive ones and tried to have an open mind and give it a try, as we thought it was a deal we just couldn't pass up. WRONG. We are very well travelled, have stayed...

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2Thank ATorontoK

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Amenities

Highlights
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Enjoy the unique charm of a real Mexican Hacienda surronded by beautiful gardens, traditional decor and perfect facilities for an unforgetable vacation. Hacienda Buenaventura Hotel & Mexican Charm represents a poignant aspect of Mexican culture and tradition and is strategically located at the center of the Puerto Vallarta Hotel Zone. We are located just 10 min. from the International Airport , the Bus Station, Convention Center and Downtown area. We are the perfect choice whether you want to relax and enjoy our facilities and beach club or enjoy everything Puerto Vallarta has to offer. ... more   less 

Additional Information about Hacienda Buenaventura Hotel & Mexican Charm All Inclusive

Address: Boulevard Francisco Medina Ascencio | Zona Hotelera Norte, Puerto Vallarta 48310, Mexico
Region: Mexico > Jalisco > Puerto Vallarta
Price Range: $123 - $231 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hacienda Buenaventura Hotel & Mexican Charm All Inclusive 3*
Number of rooms: 155
Reservation Options:
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Also Known As:
Hacienda Hotel Puerto Vallarta
Hacienda Puerto Vallarta
Hacienda Hotel And Spa
Hacienda Hotel Spa Puerto Vallarta
Hotel Style:
#14 Spa Hotel in Puerto Vallarta
#35 Family Hotel in Puerto Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Hacienda Buenaventura Hotel & Mexican Charm All Inclusive staff and other travellers.
133 questions
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Questions? Get answers from Hacienda Buenaventura Hotel & Mexican Charm All Inclusive staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the rooms offer a variety. We choose to stay away from the action but after 10 pm the place becomes a peaceful place.”
 of 5 bubbles jennifercB278ZL, 26 Mar 2017 | Read review
“Take a taxi from airport...it is $20. Dahlia was a great masseuse.”
 of 5 bubbles Lesliej063, 24 Mar 2017 | Read review
“Beach isn't the greatest !!”
 of 5 bubbles snowflakegoestocuba, 21 Mar 2017 | Read review
“Pool view, unless you want a quieter area ask for court yard rooms.”
 of 5 bubbles SharonPat2016, 19 Mar 2017 | Read review
“The rooms located behind the pool bar seem to be a bit quieter as the noise projects towards the pool and not back towards the room.”
 of 5 bubbles heathertP1477CV, 19 Mar 2017 | Read review
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