We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Hacienda Buenaventura Hotel & Mexican Charm All Inclusive

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Hacienda Buenaventura Hotel & Mexican Charm All Inclusive
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,397 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Hacienda Buenaventura Hotel & Mexican Charm All Inclusive
See the most recent reviews
Showing 785: English reviews
Oshawa, Canada
Reviewed 1 week ago

This was my very 1st vacation EVER and it was amazing!!!! My fiance and I will definitely be returning and have even been discussing a destination wedding here! Excellent service and amazing experience :)

Review collected in partnership with this hotel
 Report
Helpful?
Thank jasonryanf
hacienda_hotel, Director de Relaciones con Clientes at Hacienda Buenaventura Hotel & Mexican Charm All Inclusive, responded to this review

Dear jasonryanf: It is a pleasure for us to have in our hacienda people in love we love to be complices at all times it would be a pleasure to be part of such an important link that is love and commitment. We hope to continue being part of your love story in this your hacienda. Greetings. Marisol Olivier,

Surrey, Canada
Reviewed 1 week ago

The staff at Hacienda are it's biggest draw for me they went above and beyond to respond to my unusual requests. The food not the best, but I was in the minority as almost everyone else raved about it The biggest and most annoying concern is the lack of areas where I could be in the sun or otherwise and...

Review collected in partnership with this hotel
 Report
Helpful?
Thank Gary B
hacienda_hotel, Director de Relaciones con Clientes at Hacienda Buenaventura Hotel & Mexican Charm All Inclusive, responded to this review

Thanks for sharing your comments, our chef strives to have a varied menu for all our guests, we are always available to prepare something special to our guests that is not satisfactory the variety of the food, with your comments we will look for the way to adjust our Regulation on the guest areas. We hope to see you again...

Black Creek, Canada
Reviewed 1 week ago

Gets better every year. The food, the staff, the service,..everything just gets better every year. Loved seeing some old familiar faces and meeting some new ones. Very friendly and comfortable. We have stayed here more than once and plan on returning again, as soon as we can. We brought some family with us and plan to bring even more next...

Review collected in partnership with this hotel
 Report
Helpful?
1Thank Jocelyn A
hacienda_hotel, Director de Relaciones con Clientes at Hacienda Buenaventura Hotel & Mexican Charm All Inclusive, responded to this review

Hi Jocelyn Thank you for staying with us again and have had an excellent holiday, we thank you to recognize the work of all our staff, because we make a great effort to improve every day. We want to see you soon at our hacienda. Sincerely MOD Rodolfo Esparza

McFarland, Wisconsin
Reviewed 1 week ago

When you check in they direct you to concierge desk to get all the info you need for the all inclusive. At the same time they try to get you to visit sister property for time share opportunities. I was happy to go since I was traveling solo and didn't ask for any incentive in return. They gave me a...

Review collected in partnership with this hotel
 Report
Helpful?
Thank tina4288
North Vancouver, Canada
Reviewed 1 week ago

We stayed here for a week all inclusive - I had reviewed earlier postings and chose Hacienda Buenaventura based on those - they indicated good sized plain clean rooms with very friendly and helpful staff and good authentic Mexican food - all inclusive in an aging hotel - its not beachfront, but they have a portion of the beach with...

 Report
Helpful?
1Thank Bryan B
hacienda_hotel, Director de Relaciones con Clientes at Hacienda Buenaventura Hotel & Mexican Charm All Inclusive, responded to this review

Buenos días Bryan We thank you for sharing your opinion with our guests and future clients, our commitment is to provide quality and warmth services. We hope you will be part of our frequent guests, we hope to assist you again in our hacienda. Best Regards MOD Rodolfo Esparza

Cold Lake, Canada
Reviewed 1 week ago

Older style resort but is very rustic and has a Mexican feel to it. It is very close to all major ammemities (wal-mart) and a short bus or taxi ride to anything else. All the Staff were friendly, helpful and made you feel at home, special thanks to Ivan, Jose and the bartenders at the pool and beach. Food was...

 Report
Helpful?
1Thank DonJoan17
hacienda_hotel, Director de Relaciones con Clientes at Hacienda Buenaventura Hotel & Mexican Charm All Inclusive, responded to this review

Hi MR. DONJOAN17 Thanks for your excellent comments, our hacienda is the ideal place to make and share with friends, everyone enjoys our Mexican Fiesta, Mariscada and BBQ, Mariachi, Folklor Dancers and bands that enliven every night in a warm atmosphere and friendship with all guests. We hope to see you again next year. Best regards MOD Rodolfo Esparza

Kelowna, Canada
Reviewed 1 week ago

The size is perfect for meeting different people from all over. The room we had 237 was great. King size bed not too firm, great view of the pool and garden area, and everything from AC to shower worked perfectly. Staff was very attentive to any requests. Antonia was very good at mixing drinks and Ramseys was so creative with...

 Report
Helpful?
1Thank Kelownasouky1
hacienda_hotel, Director de Relaciones con Clientes at Hacienda Buenaventura Hotel & Mexican Charm All Inclusive, responded to this review

Good afternoon Kelownasouky1 Our biggest appreciation for you is to remember the names of several people that I will take care of like Antonia (Toñita), Ramses, Lucy, Cesar, Gladys everyone will know your comment and your opinion about their service, as mentioned we are initiating the renovation in rooms retaining the style Hacienda Mexicana to give better facilities to our...

Ottawa, Canada
Reviewed 1 week ago

Originally booked this hotel in error, but it quickly turned out to be a great error. All staff were very friendly and accommodating. Food was great with a large selection. Very intimate as opposed to a larger resort, making you feel like you are at home. Will definitely return.

 Report
Helpful?
1Thank jameshaddad
hacienda_hotel, Director de Relaciones con Clientes at Hacienda Buenaventura Hotel & Mexican Charm All Inclusive, responded to this review

Hello jameshaddad, thank you very much for the error and give us the opportunity to show all the good we have in warmth and quality of our services, excellent that they felt at home and enjoyed your holidays, thanks to your excellent comments put us on Trip Advisor As one of the top 25 hotels in Puerto Vallarta. We hope...

Kelowna, Canada
Reviewed 1 week ago

Had another great stay at our Mexican home. Had a few bumps but nothing that couldn't be fixed.The food this year was fabulous. Seafood night was a seafood lovers dream and BBQ night had ribs that have never tasted so good. The other nights had a great fare from Mexican to Gringo. The omelette chef was a delight in the...

Review collected in partnership with this hotel
 Report
Helpful?
1Thank G.H. T
hacienda_hotel, Director de Relaciones con Clientes at Hacienda Buenaventura Hotel & Mexican Charm All Inclusive, responded to this review

Thank you very much G.H.T. For sharing your vaccaional experience with our clients and friends, We thank you for your loyalty to our beautiful Hacienda and every day we do our best to exceed the needs of our guests and increase our list of frequent guests. Everyone loves our chefs because they share to the world with our great gastronomic...

Mesquite, Nevada
Reviewed 1 week ago

Prior to arriving at this hotel we contact the manager to request a courtyard room. When we arrived for the week we had room 369. Large room, large shower and a excellent location. The room was always clean and shampoo, lotion and soap were replenished. The staff were very friendly and went out of their way to accommodate us with...

 Report
Helpful?
1Thank BadChar
hacienda_hotel, Director de Relaciones con Clientes at Hacienda Buenaventura Hotel & Mexican Charm All Inclusive, responded to this review

Good afternoon BEDCHAD Thank you for your time and share your holiday opinion with our readers, Toñita and many others of our team make an extraordinary effort to exceed the needs of our guests, The food is delicious with great variety for all our guests, Thank you for recommending us and we hope to meet you here again in our...

938 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (738)
Viewed
Hotel & Grounds (151)
Viewed
Pool/Beach Area (156)
Viewed
Dining (65)
Viewed
Room/Suite (75)
Viewed
View from Room (16)
Viewed
Family/Play Areas (13)
Viewed
Bathroom (17)
Viewed
Other (245)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (180)
Viewed
Amenities (3)
Viewed
Beach (13)
Viewed
Deluxe Double Room (30)
Viewed
Deluxe King Room (28)
Viewed
Pool (21)
Viewed
Dining (28)
Viewed
Standard Room (21)
Viewed
The Hotel (36)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (20)
Viewed
View from Room (3)
Viewed
Room/Suite (4)
Viewed
Hotel & Grounds (1)
Viewed
Pool/Beach Area (1)
Viewed
Other (11)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Puerto Vallarta hotels
3.5 km away
Buenaventura Grand Hotel & Great Moments All Inclusive
Buenaventura Grand Hotel & Great...
#22 of 125 in Puerto Vallarta
2,272 reviews
5.5 km away
Los Arcos Suites
Los Arcos Suites
#26 of 125 in Puerto Vallarta
475 reviews
5.4 km away
Playa Los Arcos Hotel Beach Resort & Spa
Playa Los Arcos Hotel Beach Reso...
#28 of 125 in Puerto Vallarta
2,310 reviews
Show Prices
Show Prices
Show Prices
5.4 km away
Hotel Casa Dona Susana
Hotel Casa Dona Susana
#20 of 125 in Puerto Vallarta
691 reviews
0.3 km away
Hilton Puerto Vallarta Resort
Hilton Puerto Vallarta Resort
#32 of 125 in Puerto Vallarta
2,333 reviews
1.7 km away
Plaza Pelicanos Club Beach Resort
Plaza Pelicanos Club Beach Resor...
#43 of 125 in Puerto Vallarta
1,823 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Enjoy the unique charm of a real Mexican Hacienda surronded by beautiful gardens, traditional decor and perfect facilities for an unforgetable vacation. Hacienda Buenaventura Hotel & Mexican Charm represents a poignant aspect of Mexican culture and tradition and is strategically located at the center of the Puerto Vallarta Hotel Zone. We are located just 10 min. from the International Airport , the Bus Station, Convention Center and Downtown area. We are the perfect choice whether you want to relax and enjoy our facilities and beach club or enjoy everything Puerto Vallarta has to offer. ... more   less 

Additional Information about Hacienda Buenaventura Hotel & Mexican Charm All Inclusive

Address: Boulevard Francisco Medina Ascencio, 2699, Puerto Vallarta 48310, Mexico
Region: Mexico > Jalisco > Puerto Vallarta
Price Range: $121 - $221 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hacienda Buenaventura Hotel & Mexican Charm All Inclusive 3*
Number of rooms: 155
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Expedia, Booking.com and Despegar.com so you can book your Hacienda Buenaventura Hotel & Mexican Charm All Inclusive reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hacienda Hotel Puerto Vallarta
Hacienda Puerto Vallarta
Hacienda Hotel And Spa
Hacienda Hotel Spa Puerto Vallarta
Hotel Style:
#14 Spa Hotel in Puerto Vallarta
#35 Family Hotel in Puerto Vallarta
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hacienda Buenaventura Hotel & Mexican Charm All Inclusive staff and other travellers.
115 questions
Ask a question

See all questions (115)

Questions? Get answers from Hacienda Buenaventura Hotel & Mexican Charm All Inclusive staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There are no elevators - if not able to do stairs, we recommend booking a room on the first floor”
 of 5 bubbles familyoncooke, 24 Feb 2017 | Read review
“For best view, ask for a pool view.”
 of 5 bubbles RonaP_13, 22 Feb 2017 | Read review
“Do not accept room 352 as I believe any other room has to be better. I liked room 112 a lot.”
 of 5 bubbles mewantsun, 19 Feb 2017 | Read review
“The second floor above the restaurant has no view. Ask for higher floors!”
 of 5 bubbles , 19 Feb 2017 | Read review
“Make sure to get a room overlooking the pool area”
 of 5 bubbles BryanB919, 17 Feb 2017 | Read review
5 of 5