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Buenaventura Grand Hotel & Great Moments All Inclusive

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2,468 Reviews from our TripAdvisor Community

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Showing 1,560: English reviews
Keswick, Canada
Reviewed 1 December 2014

I have been to many resorts and this by far offered much less then I got at a 3.5 star. The buffet was very small then most resorts. They do not offer a pasta station for the picky eaters that don't like the days buffet selection. There is no snacks offered after hours. Once the buffet closes that's it, you...

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2Thank Carrie H
Buenaventura G, Director de Relaciones Públicas at Buenaventura Grand Hotel & Great Moments All Inclusive, responded to this review

Estimado cliente, agradecemos sus comentarios, son fundamentales para poder mejorar. Dear guest, we thank your comments, we work on improving our services.

Calgary, Canada
Reviewed 14 November 2014

I am shocked that there aren’t many negative reviews about this place. My family and I just stayed at this resort from November 1, 2014- November 7, 2014 (due to a wedding we were invited to). We enjoy travelling frequently, and I can honestly say that I expect SO much more from a resort of this rating- even in Mexico....

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10Thank Victoria T
Buenaventura G, Director de Relaciones Públicas at Buenaventura Grand Hotel & Great Moments All Inclusive, responded to this review

Estimado cliente, agradecemos sus comentarios, son fundamentales para poder mejorar. Dear guest, we thank your comments, we work on improving our services.

Kelowna
Reviewed 13 November 2014 via mobile

This was a good resort for its rating. The staff was very good and the location is ideal if you want to be near PV. The biggest downfall is the food. Jorge that keeps the drinks coming poolside is the best! His service and smile can't be beat!! Nice beach too

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4Thank Karli W
Buenaventura G, Director de Relaciones Públicas at Buenaventura Grand Hotel & Great Moments All Inclusive, responded to this review

Estimado cliente, agradecemos sus comentarios, son fundamentales para poder mejorar. Dear guest, we thank your comments, we work on improving our services.

Appleton, Wisconsin
Reviewed 11 November 2014

We tried the Buenaventura in PV and had a good over all experience. You need to know that PV is divided into 3 sections - Nuevo Vallarta is - Downtown where we stayed is in the middle and Old town / Romantic zone is on the other side. The nice thing about downtown is that you are walking distance to...

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3Thank heidi D
Buenaventura G, Director de Relaciones Públicas at Buenaventura Grand Hotel & Great Moments All Inclusive, responded to this review

Estimado cliente, agradecemos sus comentarios, son fundamentales para poder mejorar. Dear guest, we thank your comments, we work on improving our services.

Canada
Reviewed 5 November 2014

I stayed here with my family a little while ago and it was fantastic. When I heard a friend was heading here for work (hotel reviewer) in Feb 2015, it became an easy booking for another friend and I! Last time we got a room without A/C, but were moved to another room where it seemed to work (upgraded!). The...

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5Thank WorldTripperJE
Buenaventura G, Director de Relaciones Públicas at Buenaventura Grand Hotel & Great Moments All Inclusive, responded to this review

Estimado cliente, agradecemos sus comentarios, son fundamentales para poder mejorar. Dear guest, we thank your comments, we work on improving our services.

Calgary, Canada
Reviewed 3 November 2014

I wasn't going to write a review, but I feel that people need to know how awesome and amazing the service is at this hotel! We booked at the adults only sister hotel ( Villa Premiere Hotel & Spa) which was much more expensive, but I have to tell you that my husband and I thought the service and atmosphere...

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7Thank LaceyMac1
Buenaventura G, Director de Relaciones Públicas at Buenaventura Grand Hotel & Great Moments All Inclusive, responded to this review

Estimado cliente, agradecemos sus comentarios, son fundamentales para poder mejorar. Dear guest, we thank your comments, we work on improving our services.

Iowa
Reviewed 30 October 2014

My husband and I just got back after spending 10-18 through 10-25-2014 at this resort. The beach is swimmable (maybe a little rocky) and the water was very warm (84 during our stay) the pool was about the same temp. It isn't high season for tourists yet, we had no trouble finding beach chairs every day. The all-inclusive fee during...

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11Thank IowaIowa4Vacations
Buenaventura G, Director de Relaciones Públicas at Buenaventura Grand Hotel & Great Moments All Inclusive, responded to this review

Estimado cliente, agradecemos sus comentarios, son fundamentales para poder mejorar. Dear guest, we thank your comments, we work on improving our services.

Reviewed 29 October 2014 via mobile

The rooms are very dated. The bathroom was scary. We stayed here 14 years ago and the rooms have NOT changed. The service around the pool was awesome, especially Jorge. The food was very limited. We have done all inclusive in Cabo and they had rooms of food. We met some wonderful people but I think we will stick with...

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1Thank Lori M
Buenaventura G, Director de Relaciones Públicas at Buenaventura Grand Hotel & Great Moments All Inclusive, responded to this review

Estimado cliente, agradecemos sus comentarios, son fundamentales para poder mejorar. Dear guest, we thank your comments, we work on improving our services.

Glendale, Arizona
Reviewed 28 October 2014

I just spent 9 days at the Buenaventura Grand in Puerto Vallarta from October 5th-14th, 2014. It’s not the first time I’ve stayed there, and I when I return I’ll stay there again. There are some reviewers who are not happy with the BV Grand because they think it’s old, and the rooms are “dated”. This is true, but the...

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7Thank Cacata42
Buenaventura G, Director de Relaciones Públicas at Buenaventura Grand Hotel & Great Moments All Inclusive, responded to this review

Estimado cliente, agradecemos sus comentarios, son fundamentales para poder mejorar. Dear guest, we thank your comments, we work on improving our services.

Calgary, Canada
Reviewed 27 October 2014

We checked in two days ago, the lobby and the garden looked amazing, the desk staff were super friendly. Then we went up to our room, and I got really disappointed. The room doesn't deserve more than 2.5-3 stars. Definitely not 4. Really aged, especially the bathroom. Nevertheless, the service downstairs at the beach and the restaurants is really great...

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2Thank Alex L
Buenaventura G, Director de Relaciones Públicas at Buenaventura Grand Hotel & Great Moments All Inclusive, responded to this review

Estimado cliente, agradecemos sus comentarios, son fundamentales para poder mejorar. Dear guest, we thank your comments, we work on improving our services.

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Beachfront
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
Treat yourself to an unequalled all-inclusive resort experience at the best location in Puerto Vallarta. Beach, sunshine, tropical setting, vibrant spaces with color and joy, we provide everything you're looking for. A breath-taking place to relax and enjoy a fun-filled getaway. Buenaventura Grand Hotel & Great Moments invites you to enjoy its all-inclusive program with its excellent cuisine, as well as numerous activities suitable for the entire family. Our 234 rooms and suites include all of the comforts and amenities you'll require for an unforgettable stay, regardless of the purpose of your trip. ... more   less 

Additional Information about Buenaventura Grand Hotel & Great Moments All Inclusive

Address: Avenida Mexico 1301, Puerto Vallarta 48350, Mexico
Region: Mexico > Jalisco > Puerto Vallarta
Price Range: $189 - $432 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Buenaventura Grand Hotel & Great Moments All Inclusive 4*
Number of rooms: 225
Reservation Options:
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Also Known As:
Buenaventura Grand Hotel Puerto Vallarta
Buenaventura Puerto Vallarta
Buenaventura Hotel Puerto Vallarta
Buenaventura Grand Puerto Vallarta
Buenaventura Beach Hotel Puerto Vallarta
Hotel Style:
#15 On the Beach Hotel in Puerto Vallarta
#15 Spa Hotel in Puerto Vallarta
#16 Luxury Hotel in Puerto Vallarta
#34 Family Hotel in Puerto Vallarta
#38 Romantic Hotel in Puerto Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Buenaventura Grand Hotel & Great Moments All Inclusive staff and other travellers.
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Questions? Get answers from Buenaventura Grand Hotel & Great Moments All Inclusive staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book an ocean room view”
alexszeles, 23 Apr 2017 | Read review
“Do not choose room 1449. The broke lamp might be there. It has a Great front ocean view though”
15rosek, 21 Apr 2017 | Read review
“Your choice, no bad rooms”
debbiedel826, 16 Apr 2017 | Read review
“Room with a balcony for sure. I can't imagine 4 ppl in a room.”
redtrouble2, 14 Apr 2017 | Read review
“busy front street get room closer to beach area”
749davidk749, 11 Apr 2017 | Read review
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