We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
09/04/2017 10/04/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Los Arcos Suites

    Manuel M. Dieguez No. 164 | Col. Emiliano Zapata, Puerto Vallarta 48380, Mexico
    Hotel website
    Save
    Apr 9 Apr 10
    1 room, 2 adults, 0 children
    No availability for your dates from these sites
    Enter dates for lowest prices
    We check 200+ sites to find the latest and lowest prices.
    Traveller (111)
    Room & Suite (47)
    Pool & Beach (28)
    Overview

    • Excellent38%
    • Very good40%
    • Average14%
    • Poor3%
    • Terrible3%
    Travellers talk about
    “casa susana” (8 reviews)
    “chief butler” (9 reviews)
    Free Wifi
    Free Parking
    Pool
    Beachfront
    Restaurant
    Room Service
    2.5 Star Hotel
    All hotel details
    {"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
    Rooms
    09/04/2017 10/04/2017
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    We’re sorry, there are no available rooms for this property on TripAdvisor. Please change dates or see offers from our partners.
    We’re sorry, there are no available rooms for this property on TripAdvisor. Please change dates or view all Puerto Vallarta hotels with availability.
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    09/04/2017 10/04/2017
    Show Room Prices
    {"BOOKING_FEATURES": ["META_ABSOLUTE_PRICING","IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "1cc2524f282b42b392f8d6c6ac000923", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":152372,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[],"additionalContentIds":[],"pollCount":0,"checkin":{"day":9,"month":4,"year":2017},"checkout":{"day":10,"month":4,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":-1,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"1cc2524f282b42b392f8d6c6ac000923","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":0,"lowestMetaPrice":0,"additionalPartner":false,"highestMetaPriceDisplay":0,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":true,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":-1,"lowestMetaPrice":-1,"highestMetaPriceDisplay":-1,"hotelName":"Los Arcos Suites","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjFjYzI1MjRmMjgyYjQyYjM5MmY4ZDZjNmFjMDAwOTIzIiwiQUlLIjoiNDM3NGRhZDhkMmFkNDBiOThlNDYwNTg3ZGFiMzY4ZGYifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": false, "metaAvailability": false, "numHacTries": -1, "checkIn": "09/04/2017", "checkOut": "10/04/2017", "lowestPrice": null, "hasDates": true, "hacComplete": true, "contentIdMappings": {}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","dust":{},"moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"}},"scriptFlags":null,"containerClass":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","dust":{},"moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"}},"scriptFlags":null,"containerClass":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","dust":{"amenities":"ibex_room_grid_row_hsx__amenities","bed_config":"ibex_room_grid_row_hsx__bed_config","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{}},"scriptFlags":null,"containerClass":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/hotels\/sherpa-TA.png\"\/>"}
    Traveller rating
    Traveller type
    Time of year
    Language
    All reviews the main hotel casa susana chief butler sister hotel dead end street rooftop pool small kitchenette beach hotel romantic zone ice machine nice balcony desk clerk towel service hurricane patricia all inclusive food location is great all inclusive option junior suite rooms are large water pressure
    A TripAdvisor Member
    1 review
    Reviewed 3 November 2016

    This hotel is in old town and is only about one block to the ocean and two from the pier. It has really big rooms and they are very clean. Check in and out was fast, and employees were nice and spoke good English. It...More

    Review collected in partnership with this hotel
    Helpful?
    Response from CorporativoLosArcos, General Manager at Los Arcos Suites

    Thank you very much for choosing us for your Vacation. We’re glad you enjoyed our facilities and the attention of or staff. It was an honor to host you and pamper you during your stay, hopefully next time you can stay here for a longer...More

    Reviewed 31 October 2016

    Please note that I've probably stayed here 20 times! The rooms are large "mini-suites" with separate living areas where extra guests (kids?) can stay and the adults can still have some space. The kitchenettes are just enough to get by, but nothing fancy. On vacation...More

    Review collected in partnership with this hotel
    Helpful?
    Response from CorporativoLosArcos, General Manager at Los Arcos Suites

    Dear Ken H Many thanks for taking the time to leave your kind words and observations following your recent stay with us at Los Arcos Suites. It's our most pleasure to learn that your stay was a wonderful one while you were impressed with our...More

    Reviewed 30 October 2016

    Hard to beat for the price. All 3 properties are authentic Mexico and yeah, the food could be improved, but it is perfectly adequate and the evening entertainment was a big plus - the kids loved dancing and running around and the entertainers were very...More

    Review collected in partnership with this hotel
    Helpful?
    Response from CorporativoLosArcos, General Manager at Los Arcos Suites

    Dear Peter J We were delighted that you’ve enjoyed all the details we take pride in offering our guests. As are our regular practice, we’ve been happy to share your lovely remarks to our team who take so much pride in ensuring that all of...More

    Reviewed 29 October 2016

    I stayed here only because my reservation at Casa dona Susana could not be honored--CDS was under renovation and not open. It was an unpleasant surprise, but overall. Los Arcos Suites is very nice and a fine place to stay if you don't mind sharing...More

    Review collected in partnership with this hotel
    Helpful?
    Response from CorporativoLosArcos, General Manager at Los Arcos Suites

    Dear Julia A Many thanks for taking the time to leave your kind words and observations following your recent stay with us, we appreciate that you have taken the time to share your experience. in Los Arcos Suites. FYI, Casa dona Susana is open now...More

    Reviewed 29 October 2016

    This is absolutely the dirtiest most unprofessional hotel I've stayed in in my entire lifE.. had a gecko in my room, had ants all over the place, had blood spots on the bed the first night I arrived!!More

    Review collected in partnership with this hotel
    Helpful?
    Response from CorporativoLosArcos, General Manager at Los Arcos Suites

    Dear Mhkhalil With great concern I learnt about the bad experience you had, please accept our most sincere apologies. This is a very odd situation because as you can read in all the reviews, all our guests had a great time and enjoyed their vacation...More

    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Pool
    • Room Service
    • Restaurant
    • Beachfront
    • Free Parking
    • Hotel Amenities
    • Room Service
    • Laundry Service
    • Multilingual Staff
    • Free Parking
    • Concierge
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    Photos
    Traveller (111)
    Room & Suite (47)
    Pool & Beach (28)
    Dining (3)
    Nearby
    Nearby Restaurants
    Kaiser Maximilian
    607 reviews
    .07 km away
    Pancho's Takos
    1,131 reviews
    .07 km away
    Derby City Burgers
    650 reviews
    .08 km away
    Cafe de Olla
    1,222 reviews
    .07 km away
    Nearby Attractions
    Old Vallarta
    1,758 reviews
    .18 km away
    Los Muertos Pier
    1,100 reviews
    .18 km away
    Olas Altas
    387 reviews
    .05 km away
    Playa de los Muertos
    883 reviews
    .15 km away
    Questions & AnswersAsk a question
    Dugfir
    Still a little confused about the drink situation at Los Arcos Suites. Do they have a bar on site so you can get a beverage without going over to the Playa Los Arcos?
    23 March 2017|
    Answer Show all 6 answers
    Response from Sany R | Reviewed this property |
    No, but just around the corner there is a bar.
    0
    Votes
    dsiebern
    Hi, are these prices pesos or American dollars? Can you get non all inclusive even if it shows all inclusive? Thanks
    20 January 2017|
    Answer Show all 6 answers
    Response from DelMomMom | Reviewed this property |
    We paid $142.80 US for one room non-inclusive through Travelocity.
    0
    Votes
    janmY5992MU
    Last year we were on the inclusive package. We would like that again but I do not see the option to choose. Please advise the rate with the all inclusive feature.
    15 January 2017|
    Answer
    Response from John-Kauter | Reviewed this property |
    Get an email address from their website might help. I don't recall exactly and think the option was offered on arrival.
    0
    Votes
    Room Tips
    "Inside room overlooking the pool is lovely"
    bkpr22, 1 month agoRead review
    "Don't get a room in the first floor, you'll get a lot of traffic as the pool is 3ft. away."
    Jessie A, 1 month agoRead review
    "Having a terrace or balcony makes all the difference."
    sfmarkd, 2 months agoRead review
    "Room was not cleaned until late in the afternoon. Needs to be cleaned earlier."
    Gordon H, 2 months agoRead review
    "You need a closer mirror that offers women the ability to cleanse your face and apply makeup. It is hard to..."
    constanceg240, 3 months agoRead review
    "Get a room on the third or fourth floor; 301 through 407, 401 through 407. These have a balcony."
    Charles S, 3 months agoRead review
    "Top floor is great as no one is above you to wake you up. Great for a late sleeper like myself."
    Cindy M, 3 months agoRead review
    "all good but 12 rooms face the courtyard and pool area"
    Joe D, 3 months agoRead review
    "we were in room 210. very quiet overlooking the pool"
    bobkoches, 4 months agoRead review
    "There is construction going on all around the city currently so keep that in mind."
    Susie_n_Jonny, 4 months agoRead review
    Similar nearby hotels
    Playa Los Arcos Hotel Beach Resort & Spa
    Hotel Casa Dona Susana
    Buenaventura Grand Hotel & Great Moments All Inclusive
    Villa La Estancia