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Hacienda Elena

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Hacienda Elena
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33 Reviews from our TripAdvisor Community

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Showing 33: English reviews
Asbury Park, NJ
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 16 June 2016

I was staying here every year and decided to try a different place that was a little closer to the downtown last year. I won't make that mistake again. The charm of this place and the friendliness and helpfulness of the staff can't be beat. I was happy to be back

Helpful?
Thank paulsf37
Metro Minneapolis-Saint Paul, Minnesota
1 review
Reviewed 10 January 2016

My wife and I brougth our kids, grandkids and spouses. 14 adutlts and 3 small kids. (a few stayed at a nearby house for sleeping), It was wonderful. Comfortably handles 12 adults. Beautiful house in the middle of the jungle but right off the road too. The staff was fantastic. Friendly, attentive and did all they could to make us... More 

Helpful?
Thank bobkmpls
Asbury Park, New Jersey
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 December 2014

We recently spent a week at Hacienda Elena on our first trip to Puerto Vallarta. We stayed in the upper room with the rock tub. The view from the balcony was absolutely stunning- the green jungle mountains sloped down to the ocean, with red tiled roofs atop buildings. Multitudes of butterflies and colorful birds were everywhere. Below the property is... More 

Helpful?
Thank artistlife
Seattle, Washington
1 review
Reviewed 9 March 2014

A couple of friends joined me on our Puerto Vallarta vacation and this facility was recommended to one of the people in our party. Was wonderful, welcoming and charming facility - the staff was very helpful, made wonderful guacamole and helped us find activities to do while in town. The upper patio above the main bedroom was a great spot... More 

Helpful?
Thank Fin S
Santa Fe, New Mexico
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 1 February 2014

We booked this entire facility for 1 week during the 2013-14 Christmas/New Years (family of 8 adults and children) holiday. Apparently the booking agency, owner and local management are proud of Hacienda Elena and seem quite content with the status quo of the past and not interested in providing the kind of facility and services we were expecting. After reviewing... More 

Helpful?
3 Thank sailorboy333
TravelandAdventure, Manager at Hacienda Elena, responded to this review

Dear Valued Guest; First & foremost, we are very sorry you did not enjoy your stay with us. We have no desire to argue with any guest, but I do think all our other positive reviews over many years speak for themselves. I think the real problem was that you had a mis-communication with your booking agent about check-in times... More 

New York City, New York
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 February 2013

I stayed at Villa Elena for a few days and loved it. I had left the frozen,frigid icy sidewalks of New York behind me for this tropical paradise. It's up a hill in the jungle, looking out over the broad blue Pacific. Sunshine, birdsong, a hammock by the pool. My room was excellent. Comfortable bed, great linens...I was a happy... More 

Helpful?
Thank Joemnhttn
Boston, Massachusetts, United States
Level Contributor
39 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 24 February 2013

We knew we made a great choice as soon as we walked through the beautiful courtyard and were greeted by the sound of water cascading down into the pool, Mexican music and a staff waiting to serve us the best guacamole and Margarita's we've ever had. They even remembered to make a pitcher of "virgin" margarita's for the kids !... More 

Helpful?
Thank Nancy S
Seattle, Washington
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 January 2013

Being my first time in Puerto Vallarta, I am glad that I was able to stay in such a wonderful villa. The staff was extremely friendly and great at what they do (they are also wonderful cooks). The room was beautiful and had an amazing shower. The view was great and the beach is a short walk away. Grabbing a... More 

Helpful?
1 Thank Jake M
TravelandAdventure, Manager at Hacienda Elena, responded to this review

We were so glad to Jake visit us, people like this is what makes a tough business worthwhile, a big THANK YOU from our entire staff and please come again! More 

Santa Paula, California
Level Contributor
3 reviews
Reviewed 26 December 2012

Hacienda Elena is an amazing place to stay at, I had the opportunity to spend a few days with a friend at this place and from the moment that I put a foot in this hacienda we were amazed by the architecture and the surroundings of the place. The view of the mountains and partial view of the ocean and... More 

Helpful?
Thank Jose P
Auckland Region, New Zealand
1 review
Reviewed 16 December 2012

I chanced upon this place on a recommendation from a friend and i am so stoked to have stayed here. An incredibly relaxing spot, set in the rain forrest and just across the road from the beach, and a short ride into town Hacienda Elena was the perfect spot to explore PV from. we were only meant to stay 2... More 

Helpful?
Thank CJ D

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Amenities

Highlights
  • Pool
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Suites
Services
  • Free Parking
Official Description (provided by the hotel)
An intimate resort in a spectacular natural setting. Two pools, multi-level decks, lush tropical gardens. A true Mexican Hacienda with dramatic architecture. Stunning views of mountains, ocean, jungle, river and city lights. Two-minute walk to spectacular beach, minutes to old town Vallarta. All bedrooms w/private baths, from affordable standard rooms to luxurious suites with private view terraces. Breakfast and afternoon cocktail party included. Cable TV, hi-speed Internet, free phone, BBQ, on-site staff. ... more   less 

Additional Information about Hacienda Elena

Address: Carretera Mismaloya, Puerto Vallarta 48380, Mexico
Region: Mexico > Jalisco > Puerto Vallarta
Price Range: $168 - $471 (Based on Average Rates for a Standard Room)
Number of rooms: 6
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Questions & Answers

Here's what travellers have asked, with answers from Hacienda Elena staff and other travellers.
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Questions? Get answers from Hacienda Elena staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The far room upstairs over the swimming pool has a stunning jungle view, really enjoyed waking up overlooking the lush jungle setting.”
 of 5 bubbles fins2014, 8 Mar 2014 | Read review
“I could see the Pacific in the distance from my room”
 of 5 bubbles Joemnhttn, 25 Feb 2013 | Read review
“Couples should ask for the upper level room with the private balcony and rock wall tub and shower.”
 of 5 bubbles NancyS50, 24 Feb 2013 | Read review
“I like the one near the dipping pool”
 of 5 bubbles paulsf37, 26 Nov 2012 | Read review
“Book early, but every room is gorgeous.”
 of 5 bubbles IanQuinlan, 1 Apr 2011 | Read review
5 of 5