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The Inn at Mazatlan

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The Inn at Mazatlan
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591 Reviews from our TripAdvisor Community

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Showing 404: English reviews
Vancouver, Canada
Reviewed 11 June 2014

We were lucky enough to stay in a gorgeous 2 bedroom on the 15th floor of the newer tower. The room was spacious and lovely, the beds were comfortable and the kitchen was stocked well enough for those of us who mostly eat out but like to have the odd snack, cocktail or breakfast in the room. Having 3 full...

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Helpful?
1Thank TMartinRichmond
THEINNATMAZATLAN, Director General at The Inn at Mazatlan, responded to this review

Dear TMartinRichmond We must admit that the suite and the view you had on that floor is hard to beat, so it is great that you and your party enjoyed it ! Our cleaning staff is consistentlly attentive and your comments do reinforce our Executive Housekeepers efforts. I also want to thank you for your comments with regard to Food...

Puyallup, Washington
Reviewed 10 June 2014

If you have a chance to stay in the Golden Zone make your stop at the "Inn at Mazatlan". Dago the Concierge one of the best, accommodating our group of 14 for dinner every evening. I can't thank him enough from making it easy on all of us. The staff makes you feel at home, and the view is amazing...

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Helpful?
Thank 4Kash2014
THEINNATMAZATLAN, Director General at The Inn at Mazatlan, responded to this review

Dear 4Kash2014: Thank you for your kind comments regarding our Associates and reference to Dago, our Chief Concierge. We are thankful for your preference and I am very pleased that you liked our Tower Suites for comfort/view and of course, our cleanliness as this is paramount to us. I trust we will see you back at “su casa” in Mazatlan....

Tucson, Arizona
Reviewed 6 June 2014

I had a wonderful time at The Inn At Mazatlan. No complains. Special. Thanks to Manuel & Gilberto. Good service and beautiful view from my room at the new tower. I'll be back next year. Thx again I do recommend this hotel. The Inn is one of the best hotels in Mazatlan. The Concierge was very professional with all the...

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Helpful?
Thank Juan299
THEINNATMAZATLAN, Director General at The Inn at Mazatlan, responded to this review

Dear Juan It is great to hear you enjoyed your stay at The Inn, our warm staff always does their best to accommodate your needs & make you feel welcome, your compliments will be passed to Manuel, Gilberto & the rest of the staff; we certainly appreciate your review been posted on Trip Advisor and look forward to serve you...

Basel, Switzerland
Reviewed 6 June 2014

It is a nice hotel, just by the beach with many beach beds available. The rooms are spacious and comfortable, with a nice balcony. The pool area is relaxing and there is also a restaurant next to the pool. The prices in the restaurant are a bit higher compared to average Mazatlan prices but they were still okay and they...

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Helpful?
Thank xxrxx27
THEINNATMAZATLAN, Director General at The Inn at Mazatlan, responded to this review

Dear Ms. Elmas We appreciate the time taken to post a wide review of our facilities & different services. Moreover we thank you for your compliments regarding our food and service in general. With regard to your wi-fi signal, I am most apologetic as we have switched to an outside service due to the opportunities in the reception of it....

Palm Desert, California
Reviewed 29 May 2014

Wonderful people, weather & dining. The new chef at the Inn has improved the quality of the food immensely. Now, I will consider eating there, whereas before I would look elsewhere. All in all a heart-warming, fun, and enjoyable experience.

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Helpful?
1Thank Jack C
THEINNATMAZATLAN, Director General at The Inn at Mazatlan, responded to this review

Dear Jack We appreciate your positive regarding our Chef´s delightful food as well as your positve comments regarding your dinning experience. You can be certain that we will share this with each and every one of our staff. All of us look forward to the opportunity to welcome you back for another wonderful experience. Your home away from home awaits...

Scottsdale, Arizona
Reviewed 29 May 2014

My bride and I wanted a short romantic weekend getaway to Mexico to enjoy a beach hotel with charm, great food and great service. We found it at the Inn at Mazatlan (after a false start at another hotel further north in the newer beach development area.) The entire staff from the front door and valets, receptionists, the maid service,...

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Helpful?
Thank Jeff P
THEINNATMAZATLAN, Director General at The Inn at Mazatlan, responded to this review

Dear Jeff P Thank you for taking the time to post your wonderful and detailed review. We were so pleased to learn how much you appreciated the efforts of our staff, the Papagayo restaurant´s cuisine, and our attentive concierge Dago who is always willing to take that extra step. We very much appreciate you choosing The Inn at Mazatlan for...

North Bend, Washington
Reviewed 21 May 2014

Mazatlan is a coastal town where local tourism is big. The hotels in the area had to adapt (set protocols and stipulations) to avoid non-guests to take advantage of amenities. We stayed at this hotel as we were attending a weeding and the rates were good. The hotel is OK, I would not stay in it again. Pros: This hotel...

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Helpful?
2Thank Kelly S
THEINNATMAZATLAN, Director General at The Inn at Mazatlan, responded to this review

Dear Kelly S Thank you for your comments as it assists me and our ownership group to plan our capital expeditures wisely!. Once again, we thank you for having our guest and I am certain that on your next visit you will see the improvements made on your suggestions. Cordially yours, Alberto Andrade Managing Director

Astoria, United States
Reviewed 21 May 2014

We have owned at Inn for 20 years. The inn continues to improve as time goes on with both the grounds and staff. A smaller resort with a family feel. Many on the staff have been here all 20yrs, they are truly friends and always make us feel like we are coming to our second home. The restaurant is top...

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Helpful?
1Thank Loren B
THEINNATMAZATLAN, Director General at The Inn at Mazatlan, responded to this review

Dear Loren B Thank you for kind and most gracious comments regarding our Hotel. You are indeed a very valuable member of our *ownership family* and very much appreciate your past, present and future loyalty. Our mission is to ensure that we continue to evolve as an institution known for that Family Feel you mention and continue to evolve with...

Mazatlan, Mexico
Reviewed 17 May 2014

On a recent get away to zona dorado, I decided to check out the facilities at the inn of Mazatlan. Upon arrival I was greeted by a very warm and welcoming staff which took me on a brief tour of the property, after lazing by the pool in which I enjoyed great attentive service from my waiter ricardo, I freshened...

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Helpful?
2Thank AlastairPorteous
THEINNATMAZATLAN, Director General at The Inn at Mazatlan, responded to this review

Dear Mr. Porteous I would like to thank you for taking the opportunity you gave us to experience the warmth of our service staff. At The Inn, our associates take great pride on going the extra mile with every guest to anticipate your needs and our mission is to create a memorable experience. I will share your gracious compliments with...

Vian, Oklahoma
Reviewed 13 May 2014

For the first time we were able to spend 3 weeks at the Inn and we had a wonderful time. As always, the hotel and restaurant staffs were amazing. From the front desk, to the poolside service, everyone was attentive, friendly and like family. Improvements in the restaurant, rooms, and landscaping made it even better than before. We will be...

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Helpful?
Thank rlpoole
THEINNATMAZATLAN, Director General at The Inn at Mazatlan, responded to this review

Dear Sir or Madam (Ripole): We are delighted to hear that you had a “wonderful time” at our Resort ! Serving and delighting our guests is our mission and it is a pleasure to know when we have succeeded. I can assure you that I will share your comments with our staff, as they also will feel gratified in learning...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
Located on a beautiful beach of the Mexican Rivera, overlooking the Sea of Cortez, The Inn at Mazatlan offers a relaxed and elegant atmosphere. Whether you are here on vacation, a romantic honeymoon, or attending a convention, take advantage of the tranquility, wonderful dining, exciting beach and ocean adventures. Just relax and enjoy warm golden sunsets and miles of pristine beach. ... more   less 

Additional Information about The Inn at Mazatlan

Address: 6291 Avenida Camaron Sabalo | Zona Dorada, Mazatlan 82110, Mexico
Region: Mexico > Pacific Coast > Sinaloa > Mazatlan
Price Range: $91 - $261 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Inn at Mazatlan 3.5*
Number of rooms: 215
Reservation Options:
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Also Known As:
The Inn At Mazatlan Hotel Mazatlan
Hotel Style:
#5 Romantic Hotel in Mazatlan
#6 On the Beach Hotel in Mazatlan
#6 Spa Hotel in Mazatlan
#9 Family Hotel in Mazatlan
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Questions & Answers

Here's what travellers have asked, with answers from The Inn at Mazatlan staff and other travellers.
36 questions
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Questions? Get answers from The Inn at Mazatlan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Center rooms and higher floors have less street noise.”
 of 5 bubbles JudieC604, 6 Dec 2016 | Read review
“All rooms face the ocean with balconies. One bedroom is very comfortable and you don't feel like you're staying in a hotel room.”
 of 5 bubbles sandrafL5969UH, 13 Nov 2016 | Read review
“Aztec tower from the 10th floor up have great views but are not super quiet. Inca has quieter rooms.”
 of 5 bubbles victoria584, 22 Sep 2016 | Read review
“Sometimes taking the stairs is quicker than the elevator.”
 of 5 bubbles Y1117FRelizabethf, 25 Aug 2016 | Read review
“Avoid rooms 301 through about 901.The noise from the cooling tower of the next door building is loud.”
 of 5 bubbles faldago, 30 Jun 2016 | Read review
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