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It was our first Carnaval in Mazatlan, and I wanted a nice place to view the Sunday parade. I heard about Hotel Hacienda. The cost for the bracelet (which allowed for free buffet and free drinks) was about $30 (US dollars). I emailed and was...More
Came here for a brief trip around the city. Upon first impression, the hotel looks really nice from the outside. Inside is where the nightmare begins. The elevator is unsafe and unstable because the doors open and close very harshly (sometimes leaving a gap), it...More
I'll try to be fear with this review: this is one of the most terrible hotels I may visited in my life. The rooms are old, no towels in the toilette, bugs in your bed, bad service, not wifi working correctly.
To sum up, please...More
First clue: no help with the luggage, although there is no elevator for the first two floors. Bad food, bad service, no towels, noisy, no hot water, dirty room... Forget about Wi-Fi. I tried to talk with the lady at the front desk, but she...More
The location of this hotel is awesome. Wish I say the same for the hotel. I made a 5 night reservation 2+ months in advance online. When I tried checking in, I was informed there was no reservation. When I provided proof of my confirmation...More