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El Cid Granada Country Club

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El Cid Granada Country Club
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585 Reviews from our TripAdvisor Community

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There are newer reviews for El Cid Granada Country Club
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Showing 335: English reviews
Saskatchewan
Reviewed 30 July 2011

When we arrived we were upgraded to the Moro so will write my review there. This seems to happen regularly so if you reserve your room here it iis questinable if you will stay here or be sent accross the street to one of their sister resorts. On the plus side we thoroughly enjoyed our stay at the El Cid...

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Helpful?
5Thank minpin955
CSElCid, General Manager at El Cid Granada Country Club, responded to this review

Dear minpin955 Thanks for selecting El Cid Resorts to stay in your recent trip to Mazatlan. We are delighted to learn that your stay with us was so pleasant. Please contact me for any assistance you may have for your next visit to this your home, we will be honored in serve you again. Best regards, Raul Hernandez General Manager

Santa Monica, California
Reviewed 29 July 2011

Well located, ask for a room by the VIP pool,which is a peaceful area. Room had a partial kitchen. Enjoyed stay. Staff very friendly.

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Helpful?
1Thank pceire32
CSElCid, General Manager at El Cid Granada Country Club, responded to this review

Dear pceire32 Thank you for choosing us to spent your vacation with us. There is nothing more important to us to know that you had a pleasant stay. I am happy to read that you enjoyed of the comfort and location of the room besides of the convenient location of the hotel, just in the heart of the golden zone....

Pacific Northwest
Reviewed 14 July 2011

For the month of April 2011, I spent a wonderful relaxing vacation at the El Cid Granada, Once again the staff welcomed me with opened arms. All though the weather did not cooperiate, it was on the cool side. It did not stop me from participating in many of the activies the resort offers, golf, sight seeing, and for my...

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Helpful?
Thank Shoteze
CSElCid, General Manager at El Cid Granada Country Club, responded to this review

Dear shoteze I would like to express my gratitude for selecting El Cid Granada for your recent stay at Mazatlan. All of us are happy to read that your stay with us was perfect and have enjoyed of the service, facilities and playing golf in our Country Club. I will pass along your comments to the staff you mention by...

Arizona
Reviewed 4 May 2011

We reviewed this restaurant last year after having two great meals there - we specially recommended the Chateaubriand nite (470 pesos including bottle of wine for 2). We recommended it to a friend here in Mazatland and they went and were very dissapointed so we went back last week for the same special - and we have to now withdraw...

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Helpful?
2Thank RBTREAT
CSElCid, General Manager at El Cid Granada Country Club, responded to this review

Dear RBTREAT Thank you for letting us know that you have had two great meals at The Prime Grill , and for taking the time to recommend our restaurant to your friends. It is by the recommendation of satisfied patrons, such as yourself, that we have built our reputation for fine dining over the years. We're sincerely sorry, and somewhat...

Reviewed 6 April 2011

Unlike the March 8th review I read on-line, my wife and I were informed about being moved to the Castilla property, and we had a wonderful time. We arrived during the beginning of Spring Break and expected some noisy youths, but we didn't notice many. The rooms were clean and well appointed and all staff were pleasant, attentive and polite....

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3Thank JKC11
CSElCid, General Manager at El Cid Granada Country Club, responded to this review

Dear guest I am thrilled to note that your expectations were met. I am delighted as well because you found an attentive and polite staff, cleanliness in room and an exceptional service and food in all the restaurants. Each of the staff members do their best to make all of you have a memorable stay. It is important to mention...

St. Paul, MN
Reviewed 8 March 2011

I was checked in at the Granada Front Desk before being told that I would be staying across the street at El Cid's El Moro Tower. You should understand that this is an upgrade. The fact is, however, that I could have been told this weeks in advance and saved the hassle of another delay and transfer after a long...

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Helpful?
1Thank SeaStock
CSElCid, General Manager at El Cid Granada Country Club, responded to this review

Dear seaStock Thank you for taking the time to write your comments and share your experience. We do take all comments seriously and appreciate all the feedback we can get; I am really disappointed to read that we did not meet your expectations. I would like to apologize for any inconvenience you may have experienced during your stay, our objective...

regina
Reviewed 23 February 2011

My wife wrote a review last year about how satisfied we were with our stay at the Granada and even suggested that we might bring her parents with us this year. Well, next week we are doing just that. Looking forward to our return visit and showing the in-laws around the resort and Mazatlan as they've never been to an...

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Helpful?
1Thank seidlebo
CSElCid, General Manager at El Cid Granada Country Club, responded to this review

Dear seidlebo On behalf of all the staff at El Cid Resorts, we would like to thank you for your preference. We are so happy to read that you are coming back soon, I am sure that once more, all of you will enjoy your stay with us. Please, for any assistance you may need for planning this trip, do...

Pacific Northwest
Reviewed 19 February 2011

Spent threes weeks last November at the El Cid Granada and once again was very satified with my stay. From the greeting of the registraion desk to the room inspection by the lead bellman, I felt they wanted my stay to be the best. As always my room was comfortable and clean, the pool and restaurant were near. This my...

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Helpful?
1Thank Shoteze
CSElCid, General Manager at El Cid Granada Country Club, responded to this review

Dear Shoteze I am very grateful for take a few minutes of your valuable time and write so nice comments about our hotel and staff. We continuously strive to meet and exceed our guest’s expectations. At El Cid Resorts, our goal is enhance each and every guest experience to their own personal preferences. We really focus on providing the best...

Winnipeg, Canada
Reviewed 11 February 2011

We booked a week-long vacation at El Cid Granada with a one-bedroom suite, so that our little one would have somewhere to sleep at night without being disturbed. Instead, when we showed up, the front desk told us we're being transferred to the beach resort... where they don't have one-bedroom suites. I wouldn't have cared, except I paid for a...

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Helpful?
8Thank johnsonfamilycanada
CSElCid, General Manager at El Cid Granada Country Club, responded to this review

Dear johnsonfamilycanada Thank you for posting this review, wich we appreciate. Feedback of our guests, allow us to improve or reinforce where is needed. I am very disappointed to note that we did not meet your expectations. Checking the records in the Customer Service Department, we did not find any with a similar situation occurred in these days, I appreciate...

Denver, Colorado
Reviewed 2 February 2011

During check in I was told all guest were been sent to El Cid Castilla, sister hotel right by this one and Castilla is right by the beach, I tought no problem, but not when I was offered what I was paid for, I paid for a room with kitchenett and not for what I god, I didnt complain there...

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Helpful?
2Thank amtm
CSElCid, General Manager at El Cid Granada Country Club, responded to this review

Dear amtm Thanks so much for posting your comments regarding your experience at this your resort. I am very disappointed to read that we were away from meeting your expectations. I really appreciate when you (our guests) come to our Customer Service Office and bring to our attention any concern you may have during the stay, necessary actions are taken...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Golf Course
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Dry Cleaning
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Laundry Service
  • Concierge
  • Room Service
  • Meeting Rooms
  • Babysitting
Official Description (provided by the hotel)
Discover the beauty, warmth and tranquility of Mazatlan and experience "Real Mexico" at our welcoming El Cid Granada Country Club. This intimate Mexican-style retreat offers the idyllic blend of pleasure and relaxation making it the ideal hideaway in the heart of the convenient and highly popular Golden Zone.Only steps away from world-class golf, spa and tennis facilities along with the sun-splashed restaurants, beach, and pools of El Cid Castilla Beach, just a stroll away. • Ideal for seniors and guests seeking solitude • Secluded area for relaxing, reading and sunbathing • Garden courtyard swimming pool • Easy access to El Cid Castilla Beach facilities and beach via sky bridge • In walking distance from El Cid Golf and Country Club offering golf, tennis, spa, and fitness center and access to restaurants, including the Prime Grill restaurant, Sushi Bar and Villa Italia. • European & All-Inclusive Plans • Inviting El Patio restaurant serving delicious Argentinean cuisine • WIFI Internet Access • Pronatours Tour Desk at nearby El Cid hotels • Only 18 miles from Mazatlan Airport ... more   less 

Additional Information about El Cid Granada Country Club

Address: Av Camaron Sabalo S/N | Zona Dorada, Mazatlan 82110, Mexico
Region: Mexico > Pacific Coast > Sinaloa > Mazatlan
Price Range: $95 - $327 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — El Cid Granada Country Club 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
El Cid Granada Country Club Hotel Mazatlan
El Cid Granada Country Hotel
Hotel Style:
#4 Family Hotel in Mazatlan
#8 Best Value Hotel in Mazatlan
#11 Romantic Hotel in Mazatlan
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Questions & Answers

Here's what travellers have asked, with answers from El Cid Granada Country Club staff and other travellers.
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Questions? Get answers from El Cid Granada Country Club staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There are a couple options here.”
 of 5 bubbles Geraldene2013, 14 Jan 2017 | Read review
“Can't think of anything......”
 of 5 bubbles 108nicholasc, 12 Jan 2017 | Read review
“the stools in the room made an annoying and nasty noise when you moved them. We were constantly picking up the stools so we wouldn’t scrape the legs on the floor and annoy the people below us ( the people above our room moved their stools all night ) I suggest the hotel place padded cushions on the bottom of the stool legs , so when the stools were being move. the pads prevented the stools tfrom scraping the tile floors and making a horrible sound. ”
 of 5 bubbles 963lalolalynn, 11 Dec 2016 | Read review
“While the rooms are clean and the bed comfortable our last two nights were awful due to partiers!! Women screaming and furniture moving all over the place. During the day they were working in the room beside us with a jackhammer! Very awful! While we don't spend a lot of time in our room it would have been nice once in a while.”
 of 5 bubbles arthurk751, 26 Oct 2016 | Read review
“The rooms are very clean, A/C works wonderfully (it's very hot and humid outside). There's HBO and CNN and a splattering of local NYC and LA channels...Our suite had a full sized fridge, all in all, rooms are great.”
 of 5 bubbles EricnFab, 10 Jul 2016 | Read review
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