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El Cid Granada Country Club

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El Cid Granada Country Club
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552 Reviews from our TripAdvisor Community

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There are newer reviews for El Cid Granada Country Club
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Showing 322: English reviews
Calgary, Canada
Reviewed 18 December 2010

This hotel is average. The best part of Granada is the pool. It's warmer than the other pools, and is quiet and sunny if you are looking to relax. We had many evening swims and the water was great. When booking our travel agent was able to get us the upgraded room (King bed, instead of two doubles). At check-in...

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Helpful?
1Thank looking4avacation
CSElCid, General Manager at El Cid Granada Country Club, responded to this review

Dear ooking4avacation Thank you for taking the time to comment on your experience. We truly appreciated your comments, both positive and constructive, as they provide us with an opportunity to gauge our performance and improve where necessary. We were concerned to note that we did not meet your expectations in some areas and facilities, please accept our sincere apologies and...

Buenos Aires, Argentina
Reviewed 14 December 2010

The best was "the service", excellent service!!! We will return for sure, due to the service which is not easy to find anywhere... Thanks for everything!!!! See you next year!!!!

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Thank Lorita30
CSElCid, General Manager at El Cid Granada Country Club, responded to this review

Dear Lorita30 Thank your for taking the time to write a review on Tripadvisor. We are hap´py to read that once more we exceeded guest´s expectations. Rest assured that we will share your comments with all the staff; your total satisfaction, is our best reward. Happy holidays, Mark Covarrubias Mckay General Manager

Calgary, Canada
Reviewed 22 November 2010

I bought the vacation package for my 3 year old daughter and I less than 24 hours before we had to leave. It was very spontaneous which created a significant amount of excitement and apprehension. Upon arrival at the Granada, my name was not on the reservation list. I blame this on the short notice of our arrival. The front...

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Helpful?
2Thank kokomeister
CSElCid, General Manager at El Cid Granada Country Club, responded to this review

Dear kokomeister Thank you for your review. I am so very grateful to you for your kind words. Firstly, I am happy to read that the issues that occurred were attended with promptness by our staff; as you may experience, all the staff is committed to make you have a wonderful vacation. Secondly, it is very pleasant to note that...

calgary
Reviewed 19 October 2010

travelled to El Cid Granada with a group of 6 friends, some couples, some not. We are all in the age range of 25-30 years old. Upon arriving at El Cid Granada we were upgraded to El Cid Castilla becusue they were doing some maintence at El Cid Granada. We were pleased with the upgrade but surprised that we wern't...

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2Thank adge85
CSElCid, General Manager at El Cid Granada Country Club, responded to this review

Dear adge85 We thank you for posting this amazing and detailed review. We are glad to hear that you were able to have a very enjoyable stay and would undoubtedly stay again in the future; your satisfaction is our priority. Our commitment is to work hard day to day in every aspect of the hotel to achieve the total satisfaction...

Regina, Canada
Reviewed 11 October 2010

My husband and I had a great 2 week vacation at this hotel. When we first got there we had a little trouble getting into our room but the staff was very helpful in storing our luggage for us and directing us to where we could have a beautiful lunch with a view of the ocean. They must have been...

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Helpful?
2Thank Tammy48
CSElCid, General Manager at El Cid Granada Country Club, responded to this review

Dear Tammy48 Greetings from sunny beaches of Mazatlan!!! Thank you for taking the time out to write this awesome review. First of all, I would like to apologize for the inconvenience that we caused you to assign your room, as you mentioned, the delay was due to we wanted to satisfy all your needs regarding lodgings, I am delighted to...

Silicon Valley, CA
Reviewed 30 August 2010

Best things about the El Cid Granada hotel: It is small (although it is part of the El Cid large resorts), has old-style character, a nice private swimming pool, Argentinean restaurant "El Patio," and is just across the street from the El Cid Castilla and Moro large pools and beach (great to watch the sunsets). There is a free shuttle...

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Helpful?
Thank Roadtripper50
CSElCid, General Manager at El Cid Granada Country Club, responded to this review

Dear Roadtripper50 Thank you very much for your time and for your kind words in your review. We sincerely appreciate your remark, nothing is better to us, than hearing that our guests had a great time at this their home. I was happy to read that your stay was so pleasantant and that you had the opportunity to enjoy the...

Victoria, Canada
Reviewed 28 August 2010

My fiancée and I stayed at El Cid Granada the first two weeks of June, my first time at a resort. When we came home I had always intended to join up on this site and write a review but never got around to it. However we just got back from two weeks at another resort in the Dominican Republic...

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Helpful?
2Thank JasonVic
CSElCid, General Manager at El Cid Granada Country Club, responded to this review

Dear Jasonvic Greetings from the Pearl of the Pacific!!! Thank you so much for the time taken to share this review and for your encouraging words. It is pleasant to hear that your fiancée and you, had a wonderful stay with us, your comment regarding our restaurants, shows, facilities and staff, is much appreciated, our daily efforts for meeting our...

Calgary
Reviewed 19 August 2010

We just returned from the el cid granada and for the most part found it a good value. The el cid granada is a very dated property. The particular room we were in was probably of 60's-70's vintage. The beds were short in length and somewhat uncomfortable. The tub had mold around the grout. Although the room had cooking facilities...

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Helpful?
1Thank gowest32
CSElCid, General Manager at El Cid Granada Country Club, responded to this review

Dear gowest32 Thank you for taking the time to share your opinion on Tripadvisor.com regarding your recent visit with us. I am sorry to hear your experience with us was less than a 100%. The issues you mention are certainly of concern to us and we appreciate it. We were concerned to note that the beds, blanks and some aspects...

Melfort, Canada
Reviewed 12 August 2010

I spent two weeks at the Granada and I thoroughly enjoyed the stay. You can enjoy the buffets or as many ala cartes as you can fit in. The choice of pools to swim in are great. The waiters are quick to serve you with a smile. You won't find a better value for your dollar or peso. The beach...

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1Thank Simmies
CSElCid, General Manager at El Cid Granada Country Club, responded to this review

Dear Simmies Firstly, I would like to thank you for choosing to stay at El Cid Granada Hotel & Country Club and for your fabulous comments. We are glad to learn that we met your expectations. We strive in provide the best service delivery and offer the most modern and comfortable facilities. It would be a pleasure in assisting with...

Calgary, United Kingdom
Reviewed 1 August 2010

Our family had a fabulous stay at the El Cid Granada in Mazatlan. The rooms were clean and comfortable, the food excellent in all the restaurants. We found the staff very helpful and we had exceptional service from Cesar Lopez Rivera.

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2Thank sarahhari
CSElCid, General Manager at El Cid Granada Country Club, responded to this review

Dear sarahhari First of all thanks for the 5 starts and for taking the time to share your opinion on Tripadvisor.com concerning your recent stay with us. I was delighted to read that overall your experience was great; comments such as yours encouarage us to give our best, in the daily work. Our commitment is that our guests enjoy every...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Golf Course
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Meeting Rooms
  • Dry Cleaning
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Laundry Service
  • Concierge
  • Room Service
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Discover the beauty, warmth and tranquility of Mazatlan and experience "Real Mexico" at our welcoming El Cid Granada Country Club. This intimate Mexican-style retreat offers the idyllic blend of pleasure and relaxation making it the ideal hideaway in the heart of the convenient and highly popular Golden Zone.Only steps away from world-class golf, spa and tennis facilities along with the sun-splashed restaurants, beach, and pools of El Cid Castilla Beach, just a stroll away. • Ideal for seniors and guests seeking solitude • Secluded area for relaxing, reading and sunbathing • Garden courtyard swimming pool • Easy access to El Cid Castilla Beach facilities and beach via sky bridge • In walking distance from El Cid Golf and Country Club offering golf, tennis, spa, and fitness center and access to restaurants, including the Prime Grill restaurant, Sushi Bar and Villa Italia. • European & All-Inclusive Plans • Inviting El Patio restaurant serving delicious Argentinean cuisine • WIFI Internet Access • Pronatours Tour Desk at nearby El Cid hotels • Only 18 miles from Mazatlan Airport ... more   less 

Additional Information about El Cid Granada Country Club

Address: Av Camaron Sabalo S/N | Zona Dorada, Mazatlan 82110, Mexico
Region: Mexico > Pacific Coast > Sinaloa > Mazatlan
Price Range: $94 - $345 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — El Cid Granada Country Club 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
El Cid Granada Country Club Hotel Mazatlan
El Cid Granada Country Hotel
Hotel Style:
#4 Family Hotel in Mazatlan
#6 Best Value Hotel in Mazatlan
#11 Romantic Hotel in Mazatlan
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Questions & Answers

Here's what travellers have asked, with answers from El Cid Granada Country Club staff and other travellers.
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Questions? Get answers from El Cid Granada Country Club staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“While the rooms are clean and the bed comfortable our last two nights were awful due to partiers!! Women screaming and furniture moving all over the place. During the day they were working in the room beside us with a jackhammer! Very awful! While we don't spend a lot of time in our room it would have been nice once in a while.”
 of 5 bubbles arthurk751, 26 Oct 2016 | Read review
“The rooms are very clean, A/C works wonderfully (it's very hot and humid outside). There's HBO and CNN and a splattering of local NYC and LA channels...Our suite had a full sized fridge, all in all, rooms are great.”
 of 5 bubbles EricnFab, 10 Jul 2016 | Read review
“Closest to walkway”
 of 5 bubbles stermanc, 11 Jun 2016 | Read review
“Perhaps a couple of cold water in the fridge or at arrival would be nice. ”
 of 5 bubbles RandyandGraceS, 6 Jun 2016 | Read review
“Top floor, end of a hallway to minimize noise of the loud guests who stroll in late and forget that some people are already sleeping.”
 of 5 bubbles carolyno979, 10 May 2016 | Read review
5 of 5
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