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El Cid Granada Country Club

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El Cid Granada Country Club
El Cid Granada Country Club
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605 Reviews from our TripAdvisor Community

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There are newer reviews for El Cid Granada Country Club
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Showing 348: English reviews
burnaby
Reviewed 3 weeks ago

I like that you get amemtities at the castilla a moro the gym is fabtastic the pools are dope food is why i would come back best cake there and they need a disco night time borring the karaoke is the best thing there and it should go on till midnight gets cut short booze is good location amazing beach...

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Helpful?
1Thank sterman c
kponzo, Director General at El Cid Granada Country Club, responded to this review

First of all I would like to thank you for taking the time to share with us your feedback on TripAdvisor regarding your recent stay with us at El Cid Granada. I am very glad to hear that you enjoyed a different tasty cuisine each night of your stay with our wide variety of restaurants and that all our staff...

Calgary, Canada
Reviewed 3 weeks ago

Over all everything was great. I would go back again. The food was good and so was the service. We all had a great time on the beach as well as on the golf course... The rooms were kept very clean and tidy. Good Job El Cid.

Review collected in partnership with this hotel
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Helpful?
1Thank Harry Ernest K
kponzo, Director General at El Cid Granada Country Club, responded to this review

Dear Harry Ernest K, Thank you very much for the time you took to write us your feedback. I am very happy to hear we were part of a great trip. We look forward to see you coming back soon. My Best, German Fayad General Manager

Vancouver, British Columbia, Canada
Reviewed 4 weeks ago

My first time to Mazatlan. What a quick flight 3 hours 41 minutes from Vancouver, perfect! I stayed at El Cid Granada. This is a hotel chain that has 3 hotels attached to each other and a marina very close by. Golf course rite behind Granada. Your wrist band gets you into all 3 resorts and all but 1 restaurant....

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Helpful?
2Thank Cody G
kponzo, Director General at El Cid Granada Country Club, responded to this review

Dear Cody G, Thank you very much for have taken the time to write us this awesome feedback regarding your stay with us at el Cid Granada. I am very happy to know that we were above your expectations. Your comments are very important to us in order to improve our service and to make sure that we are in...

Toronto
Reviewed 4 weeks ago

In short the beach was unattractive, there were too many peddlers I couldn't even relax for a minute and enjoy myself. The area surrounding the hotel was extremely loud. Couldn't sleep the first night because of construction going on outside from 11pm to around 6am. When we moved rooms the next day that resorted in being at the other side...

Review collected in partnership with this hotel
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Helpful?
2Thank 116katrinas
kponzo, Director General at El Cid Granada Country Club, responded to this review

Dear 116 katrinas, It is with great concern that we received your complain letter on about the bad quality of the service you experienced at our hotel. Please accept our sincere apologies for the problems you went through in regards to the loud and the room issues. We at el Cid Resort pride ourselves in keeping our customers satisfied and...

Winnipeg, Canada
Reviewed 5 weeks ago

We had an amazing time in Mazatlan and at El Cid. PROS: -very close to the city center, plaza machado and malecon, one bus ride (ask directions and instructions from the front desk and bring pesos) -A la cartes for dinner is good. Best is Argentinian, then Italian, Mexican and Japanese. The waiters work very hard. Dinner buffets have different...

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Helpful?
1Thank Allyson A
GMELCID, Director General at El Cid Granada Country Club, responded to this review

Dear Allyson A, We are extremely pleased with your kind comments of your recent stay at El Cid Granada Country Club for your first time in Mazatlán. As you may know, so few people take the time to let the world travelers know when they are satisfied with the service at a hotel. We are gratefull to read your pros...

Rochester
Reviewed 18 January 2017

This was my first time visiting Mexico and I was traveling with 5 buddies several of whom were College buddies. They have been coming to El Cid Castillo Beach for 5 years running. I can certainly see why now, this Trip was incredible and the Service was impeccable at both places!! I will definitely be coming back every year from...

Review collected in partnership with this hotel
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1Thank Allen Martin B
GMELCID, Director General at El Cid Granada Country Club, responded to this review

Dear Allen Martin B, Thank you very much for have taken the time to give us this review regarding your experience at el Cid Granada. Your comments are very important in order to continue improving our services so It is good to know that we met your expectations. We will be waiting for your return to el Cid the next...

El Paso, Texas
Reviewed 18 January 2017

Old Hotel, but with pretty nice conserved, the pool is not crowded but is not safe for kids under 7 years old. Their internet Service is very bad, and you need to buy at least 3 days of service. Great restaurants around.

Review collected in partnership with this hotel
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Helpful?
Thank Jaguar2016
Management response:

Dear Jaguar2016, Thank you for have taken the time to give us your feedback regarding your recently stay with us at el Cid Granada. It was a privilege for me to read your nice comments. Your experience was important to us in order to improve our service and to make sure that we are in the right way. Thank you...

Winkler, Canada
Reviewed 15 January 2017

We loved our stay at the Granada! The Patio restaurant food and staff was wonderful but it was great to be able to go to the Castilla or Moro resorts for meals too. The Granada pool is nothing special but was wonderfully warm and there were always loungers available! The Granada staff was great and did whatever they could to...

Review collected in partnership with this hotel
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Helpful?
2Thank Adub1411
GMELCID, Director General at El Cid Granada Country Club, responded to this review

Dear adub1411, We are extremely pleased with your kind comments of your recent stay at El Cid Granada & Country Club. As you may know, so few people take the time to let the world travelers know when they are satisfied with the service at a hotel. Your review has been sent to all of our team so don´t be...

Hudson Bay, Canada
Reviewed 14 January 2017

We ended up here after a mistake was made with our booking to best western We LOVE it here. Everything about it. Location comfort staff food. Everyone tries so hard to accommodate with every little thing.

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2Thank Geraldene2013
Toronto, Canada
Reviewed 12 January 2017

I have been on many all inclusive vacation but El Cid Granada will be one place that I will NOT return. I will try to cover everything I was unhappy with. I think the worst was that some of their restaurants and foods were only for their (gold member ) bracelets guests. I love my morning coffee and could not...

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Helpful?
2Thank Nicholas C
GMELCID, Director General at El Cid Granada Country Club, responded to this review

Dear Nicholas C, Thank you for your sharing your comments on TripAdvisor following your stay at El Cid Granada. I'm feel sorry to hear your dissapointing with our all inclusive. We are so glad to bring this comments to our attention as we notice that we are missing some place for get a good coffe, after this we put a...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Golf Course
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Meeting Rooms
  • Dry Cleaning
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Laundry Service
  • Concierge
  • Room Service
  • Babysitting
Official Description (provided by the hotel)
Discover the beauty, warmth and tranquility of Mazatlan and experience "Real Mexico" at our welcoming El Cid Granada Country Club. This intimate Mexican-style retreat offers the idyllic blend of pleasure and relaxation making it the ideal hideaway in the heart of the convenient and highly popular Golden Zone.Only steps away from world-class golf, spa and tennis facilities along with the sun-splashed restaurants, beach, and pools of El Cid Castilla Beach, just a stroll away. • Ideal for seniors and guests seeking solitude • Secluded area for relaxing, reading and sunbathing • Garden courtyard swimming pool • Easy access to El Cid Castilla Beach facilities and beach via sky bridge • In walking distance from El Cid Golf and Country Club offering golf, tennis, spa, and fitness center and access to restaurants, including the Prime Grill restaurant, Sushi Bar and Villa Italia. • European & All-Inclusive Plans • Inviting El Patio restaurant serving delicious Argentinean cuisine • WIFI Internet Access • Pronatours Tour Desk at nearby El Cid hotels • Only 18 miles from Mazatlan Airport ... more   less 

Additional Information about El Cid Granada Country Club

Address: Av Camaron Sabalo S/N | Zona Dorada, Mazatlan 82110, Mexico
Region: Mexico > Pacific Coast > Sinaloa > Mazatlan
Price Range: $103 - $384 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — El Cid Granada Country Club 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
El Cid Granada Country Club Hotel Mazatlan
El Cid Granada Country Hotel
Hotel Style:
#4 Family Hotel in Mazatlan
#11 Romantic Hotel in Mazatlan
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Questions & Answers

Here's what travellers have asked, with answers from El Cid Granada Country Club staff and other travellers.
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Questions? Get answers from El Cid Granada Country Club staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Much more than we expected. THANKS !!!!”
 of 5 bubbles garylC4336VL, 17 Feb 2017 | Read review
“All the same noise. Once on the topfloor next night 2nd floor? ETC”
 of 5 bubbles tfilewich, 13 Feb 2017 | Read review
“First floor on the country club side. All good.”
 of 5 bubbles JodieMonster, 12 Feb 2017 | Read review
“Ask housekeeping for coffee everyday. Housekeeping was very helpful while we there.. They were are amazing.”
 of 5 bubbles , 7 Feb 2017 | Read review
“Everyone was Very attentive, polite and friendly. Had an excellent time...”
 of 5 bubbles barbaraeliseb, 3 Feb 2017 | Read review
5 of 5