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Olas Altas Inn

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Traveller (54)
Room & Suite (60)
Pool & Beach (31)
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Overview
  • Excellent32%
  • Very good27%
  • Average19%
  • Poor10%
  • Terrible12%
10 Apr 2018
“Wonderful hotel and restaurant ”
20 Aug 2017
“Where do I begin? ”
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Room Service
3 Star Hotel
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Rooms
4 Jun.5 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (108)
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1 - 5 of 25 reviews
Reviewed 11 April 2018 via mobile

This hotel faces the boardwalk of the Malecon, and has a wonderful restaurant, which is what initially caught our attention with their awesome live music while we were walking by. Breakfast buffet in the mornings (for an additional fee) was delicious and we also enjoyed...More

Thank Jessica G
Reviewed 21 August 2017 via mobile

I have been alive a long time, and by far this is the worst place I have ever been. I don't know where to start, probably with the sanitary conditions of the room. There was ...I should day IS ...blood on the side of the...More

2  Thank Mary S
Response from Ecommerce O, Gerente at Olas Altas InnResponded 25 August 2017

Thank you for your comments, We do really appreciate them, We'll work hard to improve our service.

Reviewed 6 June 2017

Considering the location this hotel could have had better service, better everything... The staff does not speak english, OK it is not a bid deal. But then it is very difficult to get through to them, even though I do speak some spanish. I asked...More

1  Thank Marianne M
Reviewed 26 October 2016 via mobile

The staff was awesome, especially Ruben and Miguel from the restaurant. They made us feel as if we were at home. Very attentive. Making sure we had everything we needed throughout the day. The food and drinks are great!! If we needed anything in our...More

Thank Maribel R
A TripAdvisor Member
83
Reviewed 11 August 2016 via mobile

Starting with the reception they didn't knew what the room include, the a/c was a bit off at night time, they didn't acknowledge us that breakfast was not include, so next morning we grabbed our breakfast and walked away then a waiter chased us with...More

3  Thank A TripAdvisor Member
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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Free Parking
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Meeting Rooms
Dry Cleaning
Laundry Service
Banquet Room
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Spa
Details
Price range
USD 45 - USD 113 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Spa Hotel in Mazatlan
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 45 - USD 113 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Spa Hotel in Mazatlan
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (54)
Room & Suite (60)
Pool & Beach (31)
Dining (26)
Amenities (44)
Family and Play Areas (1)
Questions & Answers
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erikap85
18 June 2016|
Answer
Response from Ecommerce O | Property representative |
Yes, it is. Please let us know if you have any doubt or comment.
0
Votes
Google Translation
May Q
19 March 2015|
Answer
Response from Ecommerce O | Property representative |
Good morning it’s a pleasure to answer your question, of course we have solid internet connection in the rooms and free WIFI for our guests everywhere in the hotel. Please let me know if you have any doubt or comment.
0
Votes
Room Tips
"Wifi does not work most of the time"
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"Perfect !!!"
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"3rd and 4rd floor rooms, on the left side of the building if facing the front of the building with view to..."
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"Book online, its cheaper than booking directly at the hotel."
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