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01/10/2017 02/10/2017
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    Olas Altas Inn

    Avenida Del Mar # 719 | Zona Costera, Mazatlan 82017, Mexico
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    01/10/2017 02/10/2017
    USD 55*
    USD 53*
    SAVE USD 2
    USD 55*
    USD 53*
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    USD 55*
    Traveller (53)
    Room & Suite (50)
    Dining (26)
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    Overview
    • Excellent24%
    • Very good33%
    • Average20%
    • Poor10%
    • Terrible13%
    25 Oct 2016
    “Awesome Service”
    4 weeks ago
    “Where do I begin? ”
    Free Wifi
    Free Parking
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Spa
    Business Centre
    Dry Cleaning
    3.5 Star Hotel
    All hotel details
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    Hotel Acuario
    9 reviews
    #57 of 79 hotels in Mazatlan
     
    Hotel Suites Las Nereidas
    2 reviews
    #61 of 79 hotels in Mazatlan
     
    Coral Island Hotel and Spa
    75 reviews
    #37 of 79 hotels in Mazatlan
     
    Hotel Suites Del Real
    25 reviews
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    Rooms
    1 Oct.2 Oct.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (101)
    Traveller rating
    Traveller type
    Time of year
    Language

    1 - 5 of 24 reviews

    Reviewed 4 weeks ago via mobile

    I have been alive a long time, and by far this is the worst place I have ever been. I don't know where to start, probably with the sanitary conditions of the room. There was ...I should day IS ...blood on the side of the...More

    Thank Mary S
    Response from Ecommerce O, Gerente at Olas Altas InnResponded 3 weeks ago

    Thank you for your comments, We do really appreciate them, We'll work hard to improve our service.

    Reviewed 6 June 2017

    Considering the location this hotel could have had better service, better everything... The staff does not speak english, OK it is not a bid deal. But then it is very difficult to get through to them, even though I do speak some spanish. I asked...More

    1  Thank Marianne M
    Reviewed 26 October 2016 via mobile

    The staff was awesome, especially Ruben and Miguel from the restaurant. They made us feel as if we were at home. Very attentive. Making sure we had everything we needed throughout the day. The food and drinks are great!! If we needed anything in our...More

    Thank Maribel R
    A TripAdvisor Member
    83
    Reviewed 11 August 2016 via mobile

    Starting with the reception they didn't knew what the room include, the a/c was a bit off at night time, they didn't acknowledge us that breakfast was not include, so next morning we grabbed our breakfast and walked away then a waiter chased us with...More

    3  Thank A TripAdvisor Member
    Reviewed 3 August 2016

    The AC is weak in the rooms and non existent in the common areas, except in the restaurant. The beds are rock hard and the linens are thin. The water was hot, but the flow wasn't strong. No coffee in the room. Internet was tricky...More

    Thank joelinda
    Response from Ecommerce O, Gerente at Olas Altas InnResponded 17 August 2016

    Thank you for your opinion, it will help us to improve the service. When you check out it is necessary to go through front desk to inform that you are leaving, we need to make sure that the room is in good conditions and that...More

    Hotel Acuario
    9 reviews
    #57 of 79 hotels in Mazatlan
     
    Hotel Suites Las Nereidas
    2 reviews
    #61 of 79 hotels in Mazatlan
     
    Coral Island Hotel and Spa
    75 reviews
    #37 of 79 hotels in Mazatlan
     
    Hotel Suites Del Real
    25 reviews
    #67 of 79 hotels in Mazatlan
     
    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Meeting Rooms
    • Dry Cleaning
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    • Spa
    Details
    • Price range
    • USD 58 - USD 117 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #11 Spa Hotel in Mazatlan
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 80
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, BookIt.com, Priceline, Cancelon, TripOnline SA, Travelocity, HotelQuickly, Hotwire, Evoline ltd and getaroom.com so you can book your Olas Altas Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Pacific Coast >
    • Sinaloa >
    • Mazatlan
    • Also Known As
    • Olas Altas Hotel ,
    • Olas Altas Mazatlan
    Add Photo Photos
    Traveller (53)
    Room & Suite (50)
    Dining (26)
    Pool & Beach (24)
    Hotel & Grounds (78)
    Bathroom (1)
    Family and Play Areas (1)
    Nearby
    Hotel Acuario
    9 reviews
    .25 km away
     
    Coral Island Hotel and Spa
    75 reviews
    .51 km away
     
    Hotel Suites Las Nereidas
    2 reviews
    .89 km away
     
    Hotel Suites Del Real
    25 reviews
    .97 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    erikap85
    18 June 2016|
    Answer
    Response from Ecommerce O | Property representative |
    Yes, it is. Please let us know if you have any doubt or comment.
    0
    Votes
    Google Translation
    May Q
    19 March 2015|
    Answer
    Response from Ecommerce O | Property representative |
    Good morning it’s a pleasure to answer your question, of course we have solid internet connection in the rooms and free WIFI for our guests everywhere in the hotel. Please let me know if you have any doubt or comment.
    0
    Votes

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