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El Cid El Moro Beach Hotel

CancelonUSD 114*
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GreenLeadersPlatinum level
11/06/2017 12/06/2017
1 room 2 adults 0 children
USD 192*
USD 114*
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USD 166*
USD 152*
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El Cid El Moro Beach Hotel
El Cid El Moro Beach Hotel
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1,603 Reviews from our TripAdvisor Community

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There are newer reviews for El Cid El Moro Beach Hotel
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Showing 1,219: English reviews
Seattle, Washington
Reviewed 5 April 2016 via mobile

The TWO saving graces for this trip were we got the room and all inclusive for a song thru another time share - our room was outdated, dirty and had exposed wiring, the pools were freezing and they run out of towels - service is a 4 of 10 stars most nights (not rude - but not attentive), and more....

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Helpful?
Thank MotorcadeMom
GMELCID, Director General at El Cid El Moro Beach Hotel, responded to this review

Dear MotorcadeMon, Thank you for taking the time to share your experience during your stay at El Cid Moro. I understand that there are many travel options when visiting this city and we sincerely appreciate and thank you for choosing us to host you during your most recent visit. I am very disappointed to hear that your visit was not...

Winkler
Reviewed 5 April 2016

We stayed at the El Cid Moro resort to meet long distence family members. We had a wonderful stay. The resort is very clean and spacious. The resturants and the food is outstanding. I rate the food a 5 star. The beach and swimming pools are the best in the area.

Review collected in partnership with this hotel
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Helpful?
Thank 402abrahamn
GMELCID, Director General at El Cid El Moro Beach Hotel, responded to this review

Dear 402abrahamn, We really appreciated your recent contribution to TripAdvisor regarding to your stay with us. We feel so proud to be host of this special occasion. We appreciate your feedback and are pleased to read about your positive experiences in our restaurants. We really wants to provide you all the time the best possible service for all guests -...

Castle Rock, Washington
Reviewed 29 March 2016

I think the perspective of the locals of Mazatlan informs my review - "mas o menos" - which means "more or less." We booked a room with a full kitchen to save money and to allow us to eat clean. We were informed by the manager that they had overbooked and he wanted to put us in a better room...

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Helpful?
1Thank Annette W
El Paso, Texas
Reviewed 29 March 2016 via mobile

Great location, kind of private beach, plenty of pools. Service was spotty though, sometimes excellent, sometimes non existent. Breakfast buffer was good, pool pins coladas not so much. Plenty of taxis and pulmanias to take you anywhere. Try the downtown square.

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Helpful?
Thank onetimefatso
Reviewed 29 March 2016 via mobile

We are from Canada and we enjoyed are selves at this resort. The activity crew were amazing Ceasar , cinthya ,darynka ,Gabriel and Jesus they made our trip unbeliveable they kept us entertained the whole time with all kinds of games and tournaments that they have around the pool also they are very friendly not only with us they are...

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Helpful?
Thank I Scuf J
New Richmond, Wisconsin
Reviewed 28 March 2016

This was our first experience with an all-inclusive resort, Overall, it was a good experience. Friendly staff, good food and a fantastic pool! We came with another family and between the two families we had 5 kids (ages 10,10, 8,7 and 4). The kids LOVED Cid's Kids Club. The staff that we dealt with was amazing and really cared for...

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1Thank Melissa S
Reviewed 28 March 2016 via mobile

the hotel is amazing and to food is great ! The activities crew was amazing the best ! So many activities during the day and Cesar, Gabriel , darynka, Jesus an cinthya are the best and funnest people you'll meet ! I'm looking forward to coming back!

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Thank Lisa A
Mexico City, Mexico
Reviewed 25 March 2016 via mobile

The hotel is located in a very good location, you have everything you need very close ( restaurants, drugstore, mini super markets, etc.) the service is really good, everyone is always willing to make you feel comfortable and happy during your stay. Starting with the staff at the front desk who were very very nice with us, making sure we...

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Helpful?
Thank Dany I
Salt Lake City, Utah
Reviewed 25 March 2016

We stayed at the El Cid El Moro for four weeks in February and March 2016 as we do each year about the same time. We had a twenty-second floor view of the ocean and pool and every day saw Mazatlan's amazing sunset. The staff, to an individual, are all awesome: Susana (and Rui) in sales, Fernando's sincere greetings when...

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Helpful?
Thank SLC2011
Sheboygan, Wisconsin
Reviewed 25 March 2016

This was our fourth time at El Moro. We loved every aspect of our trip. The views from the room, the service, both the beach and pools all provided for a perfect getaway. Special kudo's go to Enrique, who was instrumental in the retrieval of a missing passport, and Guillermo, for quickly rectifying a room mixup. We look forward to...

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Helpful?
Thank blackwolf314

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Spa
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Golf Course
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Discover paradise by the sea at our breezy oceanfront El Cid El Moro Beach hotel with exquisite palm-lined beaches, endless diversions andfriendly staff ready to facilitate your dream vacation. Treat yourself to snorkeling, sailing, and deep-sea fishing; savor international cuisine and warm tropical breezes at oceanfront La Concha;swim in two large connecting pools featuring cascades and rock formations, swim-up bars and snack areas. Enjoy indulgent spa treatments, golf, and tennis just a stroll away at nearby El Cid Golf Country Club. El Moro is also conveniently connected to the pools, beach, and restaurants of sister hotel El Cid Castilla Beach,and it is ideally situated near the eclectic restaurants, bustling nightlife, and diverse shopping in the Golden Zone. • Ideal for Couples and Families • Upscale Resort right on the Beach • Gourmet Beachfront restaurant La Concha and Mexican-style La Cascada • All Suites withPrivateBalcony • European, All-Inclusive & Elite All-inclusive Plans • Large connecting pools with water cascades, rock formations waterfalls and swim-up bar and snack area • Easy access to facilities at neighboring El Cid Castilla Beach and El Cid Granada hotels • WIFI Internet Access • Short walking distance from El Cid Country Club, offering golf, tennis, spa, and a fitness center • Pronatours Tour Desk • Only 18 miles from Mazatlan Airport ... more   less 

Additional Information about El Cid El Moro Beach Hotel

Address: Av. Camaron Sabalo S/N, Mazatlan 82110, Mexico
Region: Mexico > Pacific Coast > Sinaloa > Mazatlan
Price Range: $152 - $579 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — El Cid El Moro Beach Hotel 3.5*
Number of rooms: 390
Reservation Options:
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Also Known As:
El Cid Moro Beach Hotel
El Moro Tower El Cid Mazatlan
Hotel Style:
#3 Spa Hotel in Mazatlan
#3 On the Beach Hotel in Mazatlan
#5 Family Hotel in Mazatlan
#7 Romantic Hotel in Mazatlan
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Questions & Answers

Here's what travellers have asked, with answers from El Cid El Moro Beach Hotel staff and other travellers.
109 questions
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Questions? Get answers from El Cid El Moro Beach Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We prefer the upper floors facing the ocean”
aliikai2, 26 May 2017 | Read review
“We stayed in a two bedroom deluxe room and it was plenty, spacious for two couples. Great view from the balcony. ”
thomasrw2017, 25 May 2017 | Read review
“The rooms we had were clean. The view was awesome. The is a small grocery store on-site.”
walktravel5144, 24 May 2017 | Read review
“Beat views are in the El Moro Beach Hotel, upper floors are quiet, quietest rooms overall are in the Granada Country Club.”
jean194647, 24 May 2017 | Read review
“If you don't see something that you want, just ask.”
michaelhG3217IQ, 23 May 2017 | Read review
5 of 5
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USD 114* /night
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Prices are for 1 room, 2 adults
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