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El Cid El Moro Beach Hotel

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Traveller (730)
Room & Suite (264)
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Overview
  • Excellent51%
  • Very good30%
  • Average12%
  • Poor4%
  • Terrible3%
Travellers talk about
“el moro”(264 reviews)
“ramon morales”(18 reviews)
“time share”(94 reviews)
AMENITIES
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3 Star Hotel
All hotel details
Additional information
Offers from El Cid El Moro Beach Hotel
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Reviews (2,089)
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44
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All reviewsel mororamon moralestime sharefrancisco renteriaactivities staffbedroom suiteall inclusive packagela pergolathe penthousethe wait staffdeer islandtimeshare presentationfull kitchencity tourall inclusive planpool sidenice resort
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421 - 425 of 1,549 reviews
Reviewed 1 April 2017

Hotel is very nice and staff is great. Negatives are the people that try to emphasis on getting you to hear all about their time share and the non stop vendors on the beach. I chose El Cid moro for the pleasure of the beach...More

Review collected in partnership with this hotel
1  Thank jeanneg90
Reviewed 1 April 2017

Hotel and beach were wonderful,. Staff was friendly and helpful.Food in the restaurants was very good. Service was sometimes slow. The maids did a fantastic job.Norma makes great omelots.Eating breakfast each morning by the beach was so relaxing.More

Review collected in partnership with this hotel
Thank Susan I
Response from kponzo, Director General at El Cid El Moro Beach HotelResponded 4 April 2017

Dear Susan, Thank you very much for sharing your feedback with us regarding the wonderful stay you had with us during your vacations in Mazatlan. I am glad to hear the staff was friendly and helpful and that you enjoyed our food. We hope we...More

Reviewed 31 March 2017

We spent a week at El Cid El Moro Beach in a two bedroom lockout unit. The resort lobby area, pool area and restaurants were very nice. The unit we stayed in was clean but needed updating. The furniture appeared quite worn and beds were...More

Review collected in partnership with this hotel
Thank Charlene C
Response from kponzo, Director General at El Cid El Moro Beach HotelResponded 2 April 2017

Dear Ms. Charlene, Thank you very much to let us know such an awesome review. I am very happy to hear we met all your expectations and that you had a great spring break vacations. Be assured all the staff will get a mention for...More

Reviewed 31 March 2017

We love staying at El Cid Moro and are owners. Our only complaints: 1) the beds and pillows need to be upgraded. 2) The floors in the rooms are always gritty. Mop water needs to be changed with each room cleaning.More

Review collected in partnership with this hotel
Thank bonnieb92
Response from kponzo, Director General at El Cid El Moro Beach HotelResponded 2 April 2017

Dear Owner, First of all I would like to thank you for sharing your feedback with us through Trip Advisor. All of your comments are very important for us in order to continue improving our services. Be assured as soon as we read yours we...More

Reviewed 31 March 2017

We liked El Moro because it was right on the beach. The big pool is very nice but the waterfall and water slide only had water flowing for a few minutes a day. The members pool was beautiful but freezing cold. What's the deal with...More

Review collected in partnership with this hotel
1  Thank Leslie J A
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About
Awards & Recognition
GreenLeaders Platinum level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Beachfront
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Parking
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Golf Course
Tennis Court
Heated pool
Adult pool
Outdoor pool
Details
Price range
USD 87 - USD 260 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Mazatlan
#5 Spa Hotel in Mazatlan
#6 On the Beach Hotel in Mazatlan
#7 Romantic Hotel in Mazatlan
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 87 - USD 260 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Mazatlan
#5 Spa Hotel in Mazatlan
#6 On the Beach Hotel in Mazatlan
#7 Romantic Hotel in Mazatlan
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (730)
Room & Suite (264)
Pool & Beach (184)
Dining (99)
Family and Play Areas (14)
Amenities (5)
Questions & Answers
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Txn_Travelr
6 April 2018|
Answer
Response from GMELCIDRESORTS | Property representative |
Estimado Huésped, Estamos muy contentos de escuchar que esta consideran el hospedarse con nosotros en vacaciones de verano. Efectivamente si usted se hospeda en el Cid Castilla tiene acceso al Cid Moro y el Cid Granada en... More
1
Vote
Google Translation
michelle b
30 March 2018|
AnswerShow all 2 answers
Response from GMELCIDRESORTS | Property representative |
Dear Guest, Yes we have studio ktchennet room with ocean view.
0
Votes
Google Translation
Juan G
22 March 2018|
AnswerShow all 4 answers
Response from GMELCIDRESORTS | Property representative |
Dear Guest, Thank you for contacting us through our Trip Advisor forum. We are glad to hear you will be visiting us. If you booked a room with kitchenette you can cook. We are pretty sure you will love your stay. Regards,
0
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Room Tips
"Only complaint is the surge of hot water when taking a shower."
Read review
"Elevators are great!"
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"Request the higher floors, better view. The rooms were great, had a one bedroom and it was enough room for..."
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"Very clean."
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