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El Cid El Moro Beach Hotel

Hotels.comUSD 152*
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GreenLeadersPlatinum level
11/06/2017 12/06/2017
1 room 2 adults 0 children
USD 188*
USD 152*
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USD 173*
USD 173*
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El Cid El Moro Beach Hotel
El Cid El Moro Beach Hotel
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1,604 Reviews from our TripAdvisor Community

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There are newer reviews for El Cid El Moro Beach Hotel
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Showing 1,220: English reviews
Oceanside
Reviewed 19 April 2016

We had a woderful time, pools are great and staff super friendly.But rooms need to be updated, specially the bathrooms. Also the so called playground needs attention, it only had two swings and that's it.

Review collected in partnership with this hotel
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Helpful?
Thank valenzuela34
GMELCID, Director General at El Cid El Moro Beach Hotel, responded to this review

Dear valenzuela34, First of all, I would like to thank you for staying with us during your recent visit to El Cid Moro Beach Hotel and for taking your time to share your comments regarding your stay. We welcome any feedback that will allow us to evaluate and improve our performance. Thank you for recognizing our accommodating and super friendly...

Sacramento
Reviewed 19 April 2016

Fantastic time. Relaxing, good service,food, People. Rui Veloso is extremely good at what he does and is helpful to everyone. I have been a member for 7 yrs now and find him always to be helpful and always in goos spirits.

Review collected in partnership with this hotel
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Helpful?
Thank barbaralb2016
GMELCID, Director General at El Cid El Moro Beach Hotel, responded to this review

Dear barbaralb2016, The reviews the El Cid Moro Beach Hotel receives on Trip Advisor are a joy for us to read. We are able to receive honest evaluations of our property, our service, and the overall experience each guest has. These reviews also assist potential guests decide between us and our major competitors. We now have the opportunity to offer...

Vancouver, Canada
Reviewed 19 April 2016

Jesus and Caesar do a great job of making sure the El Moro Pool is always a lively and entertaining place to hang out. Aerobics, bingo, kids activities or just prancing around, it's fun to be pool-side.

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Helpful?
Thank vanmanda
GMELCID, Director General at El Cid El Moro Beach Hotel, responded to this review

Dear vanmanda, Thank you for nice comments written about El Cid Castilla Beach Hotel. It delights me to read you had a fantastic time at the hotel. Once again thank you for your comments and we will continue to strive to exceed our guests expectations. It will certainly be a pleasure to welcome you back. We promise that your every...

San Ramon
Reviewed 18 April 2016

Not only was the hotel and weather beautiful, but the staff was outstanding! They are kind, attentive, and such hard workers. They really go above and beyond to make your stay amazing! My husband and I had a wonderful time and are already talking about returning soon. The food and drinks were to die for! I can't wait to stay...

Review collected in partnership with this hotel
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Helpful?
Thank caylar621
GMELCID, Director General at El Cid El Moro Beach Hotel, responded to this review

Dear caylar621, Thank you for taking time out to rate El Cid Moro and giving us top marks. To us, a satisfied customer is seen as a "job well done”. The team will be very pleased to receive your feedback; positive words are always so uplifting from our clients. Thank you for adding that extra sparkle to their day! We...

Reviewed 16 April 2016 via mobile

Cesar and Darynka were the best activity directors ever!!! They made sure my family had an amazing time Everyone from the adults to the teens to the kids were entertained the entire time!! They sought us out and made sure that our vacation was one to remember!!

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Helpful?
Thank Aryana M
GMELCID, Director General at El Cid El Moro Beach Hotel, responded to this review

Estimada Aryana M, Thank you very much for this pleasant comment; you can't imagine how much couple of nice words like these motivates the hotel staff! Your appraisal of Cesar & Darynka, while not surprising, is much appreciated. It's so great to hear our staff goes beyond expectations to take care of our guests! When we see that our everyday...

Vancouver, Canada
Reviewed 15 April 2016

Some people may not care, but , the bathtubs at el Moro have exactly enough room on the surrounding ledge to hold , a glass of wine on the right, a rolled up towel behind your head, and a book on the right side. This is REALLY important to those of us that like to soak after the tennis and...

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Helpful?
1Thank Jan3727
GMELCID, Director General at El Cid El Moro Beach Hotel, responded to this review

Dear Jan3727, Many thanks for sharing your stay experience at El Cid Moro here on TripAdvisor. It was a pleasure to have you as our guest and we are delighted to read all your positive feedback and we are glad that you had a great time at our hotel. Thank you for your appreciation for our bathtubs. I am happy...

A TripAdvisor Member
1 review
Reviewed 15 April 2016 via mobile

Great place! Stayed for four months! Rosy the concierge is amazing ! All the staff are friendly from the waitstaff ,tennis pros, Gustavo and Oskar to The caddies The activadades guys, Jesus, Cesar and Danyka are a ton of fun and very helpful There are about fifteen places to eat with a lot of variety of food, all the serving...

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Helpful?
Thank A TripAdvisor Member
GMELCID, Director General at El Cid El Moro Beach Hotel, responded to this review

Dear guest, Many thanks for sharing your stay experience at El Cid Castilla here on TripAdvisor. It was a pleasure to have you as our guest and we are delighted to read all your positive feedback and we are glad that you had a great time at our hotel.. We sincerely appreciate all your praises in regards to our golf...

Bragg Creek, Canada
Reviewed 14 April 2016

I have been to Mexico quit a bit and now have list of hotels and what makes a good rating and a poor rating. For a 4star I'm going to say below average as no fridge and only one day did we get water left by the maid and when you use this water there is an extra charge for...

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Helpful?
1Thank Dan C
GMELCID, Director General at El Cid El Moro Beach Hotel, responded to this review

Dear Dan C, Thank you for taking the time in writing a review in TripAdvisor. It is evident that we have fallen short of the expectation that we have set for ourselves and you are certainly entitled to expect. Your feedback is very much appreciated and will certainly assist Us in our efforts to continuously improve our services and facilities....

St. Cloud
Reviewed 14 April 2016

The service at this resort was amazing. Anything you needed the staff was so willing to make your experience the best. They became your friends for the week, even remembered your names. The activities staff were some of the most amazing people I've ever met. Shout out to some of the awesome staff at El Cid, Julio, Ruben, Gerardo, Juan,...

Review collected in partnership with this hotel
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Helpful?
1Thank samiej0
GMELCID, Director General at El Cid El Moro Beach Hotel, responded to this review

Dear samiej0, Thank you very much for your time to post your review on Tripadvisor and for recommending us I am glad that you appreciated the heartfelt hospitality of our associates throughout your stay with us. It was our pleasure and we are very pleased to receive such positive feedback. Please be assured that your feedback will be passed on...

Reviewed 13 April 2016 via mobile

My friend and I went jus two of us and had a blast! The food was great and there was tons of things to do :) The entertainment staff was great! Jesus Jimenez spent time with my friend and I by the pool making brackets. The entire staff was friendly and went out their way to make our trip enjoyable.

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Helpful?
Thank Nicole F
GMELCID, Director General at El Cid El Moro Beach Hotel, responded to this review

Dear Nicole F, Thank you so much for your recent stay with us, and for taking the time to leave a review for us. We truly appreciate your guest's feedback. I was happy to hear that your stay was so pleasant, and that you and your friend had the opportunity to really enjoy the facilities and the pool activities with...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Spa
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Golf Course
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Discover paradise by the sea at our breezy oceanfront El Cid El Moro Beach hotel with exquisite palm-lined beaches, endless diversions andfriendly staff ready to facilitate your dream vacation. Treat yourself to snorkeling, sailing, and deep-sea fishing; savor international cuisine and warm tropical breezes at oceanfront La Concha;swim in two large connecting pools featuring cascades and rock formations, swim-up bars and snack areas. Enjoy indulgent spa treatments, golf, and tennis just a stroll away at nearby El Cid Golf Country Club. El Moro is also conveniently connected to the pools, beach, and restaurants of sister hotel El Cid Castilla Beach,and it is ideally situated near the eclectic restaurants, bustling nightlife, and diverse shopping in the Golden Zone. • Ideal for Couples and Families • Upscale Resort right on the Beach • Gourmet Beachfront restaurant La Concha and Mexican-style La Cascada • All Suites withPrivateBalcony • European, All-Inclusive & Elite All-inclusive Plans • Large connecting pools with water cascades, rock formations waterfalls and swim-up bar and snack area • Easy access to facilities at neighboring El Cid Castilla Beach and El Cid Granada hotels • WIFI Internet Access • Short walking distance from El Cid Country Club, offering golf, tennis, spa, and a fitness center • Pronatours Tour Desk • Only 18 miles from Mazatlan Airport ... more   less 

Additional Information about El Cid El Moro Beach Hotel

Address: Av. Camaron Sabalo S/N, Mazatlan 82110, Mexico
Region: Mexico > Pacific Coast > Sinaloa > Mazatlan
Price Range: $152 - $579 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — El Cid El Moro Beach Hotel 3.5*
Number of rooms: 390
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, BookIt.com, Hotwire, Evoline ltd, Cancelon, TripOnline SA and HotelQuickly so you can book your El Cid El Moro Beach Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
El Cid Moro Beach Hotel
El Moro Tower El Cid Mazatlan
Hotel Style:
#3 On the Beach Hotel in Mazatlan
#3 Spa Hotel in Mazatlan
#5 Family Hotel in Mazatlan
#7 Romantic Hotel in Mazatlan
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Questions & Answers

Here's what travellers have asked, with answers from El Cid El Moro Beach Hotel staff and other travellers.
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Questions? Get answers from El Cid El Moro Beach Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure to get a beach front room”
SandyS82, 28 May 2017 | Read review
“We prefer the upper floors facing the ocean”
aliikai2, 26 May 2017 | Read review
“We stayed in a two bedroom deluxe room and it was plenty, spacious for two couples. Great view from the balcony. ”
thomasrw2017, 25 May 2017 | Read review
“The rooms we had were clean. The view was awesome. The is a small grocery store on-site.”
walktravel5144, 24 May 2017 | Read review
“Beat views are in the El Moro Beach Hotel, upper floors are quiet, quietest rooms overall are in the Granada Country Club.”
jean194647, 24 May 2017 | Read review
5 of 5
Hotels.com
USD 152* /night
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Booking.comUSD 173
Expedia.comUSD 173
AMOMAUSD 188
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*Disclaimer
Prices are for 1 room, 2 adults
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