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El Cid El Moro Beach Hotel

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Traveller (730)
Room & Suite (263)
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Overview
  • Excellent51%
  • Very good30%
  • Average12%
  • Poor4%
  • Terrible3%
Travellers talk about
“el moro”(264 reviews)
“ramon morales”(18 reviews)
“time share”(94 reviews)
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,060)
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All reviewsel mororamon moralestime sharefrancisco renteriaactivities staffbedroom suiteall inclusive packagela pergolathe penthousethe wait staffdeer islandtimeshare presentationfull kitchencity tourall inclusive planpool sidenice resort
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381 - 385 of 1,535 reviews
Reviewed 11 April 2017

This resort is very nice and the staff is super friendly. The all inclusive is tricky because they have three different plans that the staff can identify by your bracelet. The staff will let you know if something is not in your plan so you...More

Review collected in partnership with this hotel
Thank Marci H
Response from GMELCIDRESORTS, Director General at El Cid El Moro Beach HotelResponded 18 April 2017

Dear Marci, I appreciate that you took the time to write us your comments regarding your vacation at our resort. We are very happy to hear you spent a lot of time on the beach with your family and that you really enjoyed it. Be...More

Reviewed 11 April 2017

Spring vacation we had a great time at resort. Our kids love it and so did we. Great place and it's our first time in Mazatlan Mexico. Food was great and hotel too. We love the pools and the beach. Hoping to come back.More

Review collected in partnership with this hotel
Thank 43liliyas
Response from GMELCIDRESORTS, Director General at El Cid El Moro Beach HotelResponded 18 April 2017

Dear Guest, Thank you very much for sharing your review with us regarding your vacations in Mazatlan. I am glad to hear that we were part of your spring break vacations and that you enjoyed your time. We hope to continue being your choice the...More

Reviewed 11 April 2017

Well run place but the only Jacuzzi was for adults only. If it gets chilli kids have no place to warm up. Beach is so great if you like body surfing etc.... If you want a chair at the pool you need to reserve at...More

Review collected in partnership with this hotel
1  Thank Loren T
Response from GMELCIDRESORTS, Director General at El Cid El Moro Beach HotelResponded 18 April 2017

Dear Loren, I appreciate that you took time to share your comments with us regarding your vacations at El Cid Moro. I am very happy to hear that we met almost all your expectations and that you had a nice vacation, be assured that it...More

Reviewed 11 April 2017 via mobile

We stayed here for a week in the 2 room suite. It also had 2 bathrooms, one with a huge shower, the other with a huge tub. No problems with water pressure or temp. The room was perfect for our family of 5, the boys...More

Thank Jocegabe123
Response from GMELCIDRESORTS, Director General at El Cid El Moro Beach HotelResponded 11 April 2017

Dear Guest, I appreciate that you took time to share your review regarding your stay at El Cid Moro. Our objective is to always provide the best service to our guests, so reading this kind of comments makes us realize that we are doing a...More

Reviewed 10 April 2017

Perfect place for a family vacation. Our kids are 16, 15, and 10 and loved the room, pools, beach and food. We had a room facing the ocean with no balcony but big, beautiful windows that opened. The only issue with the room was the...More

Review collected in partnership with this hotel
Thank deannp2017
Response from GMELCIDRESORTS, Director General at El Cid El Moro Beach HotelResponded 11 April 2017

Dear Guest, Thank you very much for taking the time to let us know your feedback regarding your recent family vacation at el Cid Moro. I am very happy to hear that you enjoyed everything aroung, facilities, activities, views, food, services and room. I felt...More

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About
Awards & Recognition
GreenLeaders Platinum level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Beachfront
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Parking
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Golf Course
Tennis Court
Heated pool
Adult pool
Outdoor pool
Details
Price range
USD 100 - USD 328 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Mazatlan
#5 Spa Hotel in Mazatlan
#5 On the Beach Hotel in Mazatlan
#7 Romantic Hotel in Mazatlan
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 100 - USD 328 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Mazatlan
#5 Spa Hotel in Mazatlan
#5 On the Beach Hotel in Mazatlan
#7 Romantic Hotel in Mazatlan
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (730)
Room & Suite (263)
Pool & Beach (179)
Dining (98)
Family and Play Areas (14)
Amenities (5)
Questions & Answers
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Txn_Travelr
6 April 2018|
Answer
Response from GMELCIDRESORTS | Property representative |
Estimado Huésped, Estamos muy contentos de escuchar que esta consideran el hospedarse con nosotros en vacaciones de verano. Efectivamente si usted se hospeda en el Cid Castilla tiene acceso al Cid Moro y el Cid Granada en... More
1
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Google Translation
michelle b
30 March 2018|
AnswerShow all 2 answers
Response from GMELCIDRESORTS | Property representative |
Dear Guest, Yes we have studio ktchennet room with ocean view.
0
Votes
Google Translation
Juan G
22 March 2018|
AnswerShow all 4 answers
Response from GMELCIDRESORTS | Property representative |
Dear Guest, Thank you for contacting us through our Trip Advisor forum. We are glad to hear you will be visiting us. If you booked a room with kitchenette you can cook. We are pretty sure you will love your stay. Regards,
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Room Tips
"The reason why I rated poor sleep quality was primarily due to the time we went. Two night clubs in..."
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"excellent views all around"
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"The rooms were simple, clean and well stocked but run down"
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"Our room was excellent. Great view. Maid service was wonderful. Rom was very spacious. The pool and..."
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