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El Cid El Moro Beach Hotel

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Traveller (730)
Room & Suite (264)
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Overview
  • Excellent51%
  • Very good30%
  • Average12%
  • Poor4%
  • Terrible3%
Travellers talk about
“el moro”(264 reviews)
“ramon morales”(18 reviews)
“time share”(94 reviews)
AMENITIES
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3 Star Hotel
All hotel details
Additional information
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Rooms
3 Jun.4 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,089)
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21 - 25 of 1,549 reviews
Reviewed 13 April 2018

The quality and service at this resort was as good as I have experienced in my many travels over the years. This ranged from check-in to my suite to dining to overall facilities and amenities and finally to staff service and friendliness.More

Review collected in partnership with this hotel
Thank Josh R
Response from GMELCIDRESORTS, Director General at El Cid El Moro Beach HotelResponded 13 April 2018

Dear guest, We appreciate that you have taken a few minutes of your time to share your comments through the Trip Advisor platform. We are very happy to hear that the staff was friendly and helpful and that we were able to meet your expectations....More

Reviewed 13 April 2018

If you are looking for a quiet getaway THIS IS NOT the place. A beautiful room overlooking the water was a nightmare. The floating bands on the beach went until about 1am every night. The property is a bit run down. You must go down...More

Review collected in partnership with this hotel
Thank gizelle1016
Response from GMELCID, Director General at El Cid El Moro Beach HotelResponded 3 weeks ago

Dear Guest, Guest feedback is critical with helping us understand our guest needs and continuously improve our standards and services across the resort; hence, it is with regret to have learnt that we did not meet your expectations on your recent visit. I can assure...More

Reviewed 10 April 2018

We stayed, under an All Inclusive program, at El Cid Moro during the week do Spring Break 2017 (Palm Sunday through Easter Sunday). If your looking for a clean well managed resort in Mexico this is the resort for you. Positive Points: All the staff...More

Review collected in partnership with this hotel
1  Thank Mark B
Response from GMELCIDRESORTS, Director General at El Cid El Moro Beach HotelResponded 11 April 2018

Dear guest, First of all, we would like to thank you for taking a few minutes of your time to compile your feedback regarding your experiences with us at El Cid Moro. We are happy to hear that the service provided by the staff was...More

Reviewed 10 April 2018

The accommodations were spacious and immaculate - 2 bathrooms for a one-bedroom condo! The views from the 16th floor balcony - gorgeous sunsets, the moonlit ocean, the landscape and pool configurations, were spectacular. Service with a smile was efficient, and helping hands reached out whenever...More

Thank Sondra L
Response from GMELCIDRESORTS, Director General at El Cid El Moro Beach HotelResponded 11 April 2018

Dear guest, We appreciate that you have taken a few minutes to write us your comments through the Trip Advisor platform. We are very happy to hear that our facilities and services met your expectations. Similarly, it is great that you took the time to...More

Reviewed 10 April 2018 via mobile

We own Marriott time shares and have access to Interval. In the past, we have been disappointed in Interval properties but this place is quite nice. The view from The room is super and the space is perfect- larger than expected. Ac is too loud...More

Thank Gloria E
Response from GMELCIDRESORTS, Director General at El Cid El Moro Beach HotelResponded 11 April 2018

Dear Gloria, We appreciate that you have taken a few minutes of your time to share your comments through the Trip Advisor platform. It is thanks to this type of reviews that we can continue to improve our services, so we assure you that the...More

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About
Awards & Recognition
GreenLeaders Platinum level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Beachfront
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Parking
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Golf Course
Tennis Court
Heated pool
Adult pool
Outdoor pool
Details
Price range
USD 86 - USD 259 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Mazatlan
#6 Spa Hotel in Mazatlan
#7 Romantic Hotel in Mazatlan
#8 On the Beach Hotel in Mazatlan
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 86 - USD 259 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Mazatlan
#6 Spa Hotel in Mazatlan
#7 Romantic Hotel in Mazatlan
#8 On the Beach Hotel in Mazatlan
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (730)
Room & Suite (264)
Pool & Beach (184)
Dining (99)
Family and Play Areas (14)
Amenities (5)
Questions & Answers
Ask a question
Txn_Travelr
6 April 2018|
Answer
Response from GMELCIDRESORTS | Property representative |
Estimado Huésped, Estamos muy contentos de escuchar que esta consideran el hospedarse con nosotros en vacaciones de verano. Efectivamente si usted se hospeda en el Cid Castilla tiene acceso al Cid Moro y el Cid Granada en... More
1
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Google Translation
michelle b
30 March 2018|
AnswerShow all 3 answers
Response from GMELCIDRESORTS | Property representative |
Dear Guest, Yes we have studio ktchennet room with ocean view.
0
Votes
Google Translation
Juan G
22 March 2018|
AnswerShow all 5 answers
Response from GMELCIDRESORTS | Property representative |
Dear Guest, Thank you for contacting us through our Trip Advisor forum. We are glad to hear you will be visiting us. If you booked a room with kitchenette you can cook. We are pretty sure you will love your stay. Regards,
0
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Room Tips
"Only complaint is the surge of hot water when taking a shower."
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"Elevators are great!"
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"Request the higher floors, better view. The rooms were great, had a one bedroom and it was enough room for..."
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"Very clean."
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