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El Cid Castilla Beach Hotel

Traveller (1709)
360
Panoramas (82)
Video
Certificate of Excellence
Overview
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Av. Camaron Sabalo s/n, Mazatlan 82110 Mexico See on map
Name/address in local language
AMENITIES
Wifi
Free Parking
Breakfast Buffet
Beachfront
Pool
Non-Smoking Rooms
Restaurant
3.5 Star accommodation
Additional information
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Offers from El Cid Castilla Beach Hotel
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Reviews (4,818)
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2,240 results
Traveller rating
842
764
386
148
100
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LanguageEnglish
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842
764
386
148
100
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All reviews lobby bar la pergola time share la alhambra italian restaurant castilla beach pool view all inclusive package information desk a la carte restaurants sushi bar kids club beach vendors european plan dinner buffet all inclusive plan dinner reservations
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1 - 5 of 2,240 reviews
Reviewed yesterday

The Staff was great and were always helpful. Our favorite server was Vanessa Acosta Vallin and she really helped make this trip amazing. The activities crew at the pool were also amazing.I would definitely recommend this resort to anyone travelling to Mazatlan.

Review collected in partnership with this hotel
Date of stay: January 2019
Thank Nomad04970707630
Hotel's Favourite
Reviewed 5 April 2018

We recently stayed at El Cid Castilla resort with All Inclusive package. We had a fantastic experience. The staff was extremely helpful. We had a great time, staying at the resort for one week during spring break. Being vegetarians, we were concerned with the vegetarian...More

Review collected in partnership with this hotel
Date of stay: March 2018
2  Thank Valluru
Response from GMELCIDRESORTS, Director General at El Cid Castilla Beach HotelResponded 6 April 2018

Dear guest, We appreciate that you have taken a few minutes of your time to write us your experiences with us at El Cid Castilla. We are happy to hear that you enjoyed the services in our all-inclusive package and that the staff was extremely...More

Reviewed 2 days ago

Great experience. Excellent facilities, food and service. Great for guests all ages. Facilities are clean and with proper maintenance. There are different restaurants with different kinds of food. This hotel is highly recommended.. It was beyond our expectations.More

Review collected in partnership with this hotel
Date of stay: December 2018
1  Thank Daydream40372219713
Response from GMELCIDRESORTS, Director General at El Cid Castilla Beach HotelResponded yesterday

Dear guest, Thank you very much for taking a few minutes of your valuable time to share your review regarding your winter vacation. We are very happy to hear that your experience was good and that you enjoyed the services and facilities. Thanks for your...More

Reviewed 3 days ago

Was amazed by the hospitality. I especially want to recognize Ivan and Reubens in la pergola for taking amazing care of my wife, my two year old son and myself and to Tomas on the beach. These three gentleman made our vacation magical and we...More

Review collected in partnership with this hotel
Date of stay: January 2019
1  Thank Trek20996535858
Response from GMELCIDRESORTS, Director General at El Cid Castilla Beach HotelResponded 3 days ago

Dear guest, Thank you very much for taking a few minutes of your valuable time to share your comments with us. We are happy to hear that your stay and the service provided by our staff went beyond your expectations. It will be a real...More

Reviewed 3 days ago

Very family friendly thr staff go above and beyond and are very welcoming . I loved the many selections of restaurants and the shows. I loved the beach huts to the poolside activities .I enjoyed the spa.it was an amazing place to stay.More

Review collected in partnership with this hotel
Date of stay: January 2019
Thank DayTrip694938
Response from GMELCIDRESORTS, Director General at El Cid Castilla Beach HotelResponded 3 days ago

Dear guest, Thank you very much for taking the time to share your review through the Trip Advisor platform. We are very happy to hear that you enjoyed your stay and the great variety of restaurants and activities that we have. It will be a...More

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About
Description
Nestled in the heart of Mazatlan's Golden Zone with splendid views of the ocean, refined comforts, and warm, friendly service, El Cid Castilla Beach offers a delightful combination of sun and fun for all ages. More Relax on our beautiful sandy beach as the Pacific laps at your toes, sip a refreshing beverage at one of our two connecting pools or enjoy a gorgeous sunset from your balcony as it melts on the horizon. Serving as a tropical oasis for unforgettable getaways, Castilla's vibrant location makes it the perfect retreat for entertainment seekers as it is just a few sandy steps away from the energetic nightlife, enjoyable shopping, and restaurants including Senor Frogs restaurant and disco on site. • Ideal for Friends and Families • European, All Inclusive and Elite All Inclusive Plans • Three restaurants with international cuisine • Kids Club (From 10am -10pm) • Teens Club (From 11am-7pm) • Theme night dinner buffets with live entertainment • Two expansive, connecting free form pool with swim up bar • Beach front property with aquatic center • Pronatours Tours Desk • WIFI Internet Access • El Cid Golf & Country Club, offering golf, tennis, spa, and fitness center • Only 18 miles from Mazatlan Airport Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Beachfront
Bar/Lounge
Spa
Free Parking
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Golf Course
Heated pool
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Shuttle Bus Service
Tennis Court
Wheelchair Access
Breakfast included
Free High Speed Internet (WiFi)
Awards & Recognition
GreenLeaders Platinum level
Certificate of Excellence
GreenLeaders Platinum level
Certificate of Excellence
Hotel Style
Top resorts Hotels
,
Business
,
Spa
,
Family
,
On the Beach
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
GreenLeaders Platinum level
Certificate of Excellence
GreenLeaders Platinum level
Certificate of Excellence
Contact Information
Hotel Style
Top resorts Hotels
,
Business
,
Spa
,
Family
,
On the Beach
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
500
Price range
USD 105 - USD 300 (Based on Average Rates for a Standard Room)
Also Known As
Hotel El Cid Castilla Beach
,
El Cid Mazatlan
,
El Cid Castilla Mazatlan
Location
Mexico > Pacific Coast > Sinaloa > Mazatlan
Hotel class
Awards & Recognition
GreenLeaders Platinum level
Certificate of Excellence
GreenLeaders Platinum level
Certificate of Excellence
Contact Information
Hotel Style
Top resorts Hotels
,
Business
,
Spa
,
Family
,
On the Beach
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
500
Price range
USD 105 - USD 300 (Based on Average Rates for a Standard Room)
Also Known As
Hotel El Cid Castilla Beach
,
El Cid Mazatlan
,
El Cid Castilla Mazatlan
Location
Mexico > Pacific Coast > Sinaloa > Mazatlan
Photos
Traveller (1,709)
Room & Suite (533)
Pool & Beach (455)
Dining (200)
Family and Play Areas (23)
Business Centre & Event Rooms (12)
Amenities (11)
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Questions & Answers
Ask a question
95craigk
17 January 2019|
Answer
Response from GMELCIDRESORTS | Property representative |
Dear guest, Thank you for contacting us through the Trip Advisor questions forum. Unfortunately we are not a pet friendly hotel. Regards, El Cid Resorts.
0
Votes
Google Translation
CDC_ALUMNI
10 January 2019|
AnswerShow all 5 answers
Response from Ricky R | Reviewed this property |
Seems like they some different meat carving everyday.
0
Votes
ShazM_58
6 January 2019|
AnswerShow all 3 answers
Response from GMELCIDRESORTS | Property representative |
Dear Guest, Thank you for contacting us through this means. It is worth mentioning that internet is still a chargeable service in most internationally managed hotels in Mazatlan and our current rates are in line with other... More
0
Votes
Google Translation
Room Tips
"Don’t stay here. "
Daydream03775309552
1 week ago
Read review
"Don't count on getting the room you reserved, even if it was 10 months prior to checking in!!"
Passenger54835913716
1 week ago
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"Upgrade to Elite to have access to more resorts, pools and more food and drink options in restaurants."
suea708
1 week ago
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"If you do room service, plan an hour from ordering to receiving it."
Sightsee55290289071
2 weeks ago
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