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El Cid Castilla Beach Hotel

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Traveller (1633)
Room & Suite (528)
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Overview
  • Excellent48%
  • Very good28%
  • Average16%
  • Poor5%
  • Terrible3%
Travellers talk about
“lobby bar”(178 reviews)
“time share”(169 reviews)
“la pergola”(74 reviews)
AMENITIES
Wifi
Free Parking
Breakfast Buffet
Beachfront
Pool
Non-Smoking Rooms
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from El Cid Castilla Beach Hotel
Offers & Announcements: Summer of Fun
Hotel deals
Offers from El Cid Castilla Beach Hotel
Offers & Announcements: Summer of Fun
Hotel deals
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Reviews (4,340)
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2,169 results
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818
734
376
146
95
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818
734
376
146
95
Show reviews that mention
All reviewslobby bartime sharela pergolala alhambraitalian restaurantcastilla beachpool viewall inclusive packagea la carte restaurantsinformation desksushi barkids clubbeach vendorseuropean plandinner reservationsdinner buffetall inclusive plan
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1 - 5 of 2,169 reviews
Reviewed 4 days ago via mobile

Our second visit to Mazatlan ! We have stayed here before and same great service ,great location and great food! There nightly shows are unbelievable. Buffet has a taste for every taste bud. Great resort ! Two thumbs up on everything ! We had an...More

Thank josevL7961DM
Response from GMELCIDRESORTS, Director General at El Cid Castilla Beach HotelResponded 2 days ago

Dear guest, We are very happy to read that you spent your vacations in our facilities for the second time and that you enjoyed the benefits of our all-inclusive package. Thank you very much for taking a few minutes of your time to share your...More

Hotel's Favourite
Reviewed 3 April 2018

From check in to check out, everything went smooth. Get the VIP brown bands and never worry about anything, such as room service or water. Need something, just call down and ask, it will be right up to your room.More

Review collected in partnership with this hotel
Thank Patrick G
Response from GMELCIDRESORTS, Director General at El Cid Castilla Beach HotelResponded 5 April 2018

Dear Patrick, We appreciate that you took the time to share your comment about your recent stay at el Cid Castilla. It’s great to know that you spent a wonderful vacation at our resort and that we fulfill your expectations. Thank you for choosing us...More

Reviewed 4 days ago via mobile

I was there on business but saw all the fun the vacationers were having. There are numerous restaurant choices, a few pools, and the ocean. The town looks like it has a lot of options. The staff in the restaurants and at the front desk...More

Thank GallThom
Response from GMELCIDRESORTS, Director General at El Cid Castilla Beach HotelResponded 2 days ago

Dear guest, Thank you very much for sharing your comments through the Trip Advisor platform. We are very happy to hear that during your business trip we were able to satisfy your needs and that you enjoyed the services and facilities. Your comments and suggestions...More

Reviewed 6 days ago via mobile

This hotel is old, complicated and lack of manteinance. Food is average-low, there’s no variety. It is expensive for what it offers. Employees are not so kind. It is part of a group of hotels interconnected by corridors. Very disapointing.

Thank Car F
Reviewed 1 week ago

Inclusive plan is the best!! non stop food and drinks!! Will deff. Come back for another family vaca!! The pool with service was great!! The staff was helpful from day one! They went above and beyond to make sure we had great time!!More

Review collected in partnership with this hotel
Thank antoniorodriguez119
Response from GMELCIDRESORTS, Director General at El Cid Castilla Beach HotelResponded 1 week ago

Dear Mr. Rodriguez, Thank you very much for allowing us to be part of your family vacation in the beautiful port of Mazatlan, Sinaloa. We are very happy to hear that you enjoyed our all-inclusive package and your benefits with your loved ones. We hope...More

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About
Awards & Recognition
GreenLeaders Platinum level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Beachfront
Bar/Lounge
Spa
Free Parking
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Babysitting
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Free Parking
Laundry Service
Conference Facilities
Breakfast Available
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Tennis Court
Spa
Golf Course
Heated pool
Outdoor pool
Details
Price range
USD 77 - USD 424 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Top resorts Hotel in Mazatlan
#6 Business Hotel in Mazatlan
#7 Spa Hotel in Mazatlan
#7 Family Hotel in Mazatlan
#10 On the Beach Hotel in Mazatlan
#12 Romantic Hotel in Mazatlan
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 77 - USD 424 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Top resorts Hotel in Mazatlan
#6 Business Hotel in Mazatlan
#7 Spa Hotel in Mazatlan
#7 Family Hotel in Mazatlan
#10 On the Beach Hotel in Mazatlan
#12 Romantic Hotel in Mazatlan
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (1633)
Room & Suite (528)
Pool & Beach (444)
Dining (193)
Family and Play Areas (20)
Amenities (11)
Business Centre & Event Rooms (10)
Questions & Answers
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Vivi G
18 April 2018|
AnswerShow all 5 answers
Response from GMELCIDRESORTS | Property representative |
Dear guest, Thank you very much for contacting us through the forum questions of Trip Advisor. Regarding your question, yes you get a towel card on your arrival. And you also have towels in your room. We are pretty sure... More
0
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Txn_Travelr
6 April 2018|
AnswerShow all 2 answers
Response from GMELCIDRESORTS | Property representative |
Dear Future Guest, Thank you for contacting us through the Trip Advisor forum questions. Regarding your question, of course you are able to eat at the Castilla and Moro if you are staying at el Cid Granada. We are sure... More
1
Vote
Google Translation
Pamela P
4 April 2018|
AnswerShow all 5 answers
Response from GMELCIDRESORTS | Property representative |
Dear Pamela, Thank you for contacting us through Trip Advisor forum questions. Yes, all our rooms have safes in there. We are pretty sure you will love your stay. Sincerely,
1
Vote
Google Translation
Room Tips
"Great place to stay!"
Read review
"Choose an ocean view room in the shorter buildings, not the towers."
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"Get a room higher up if you can."
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"Stay at El Moro not El Cid ( they are part of the same complex)"
Read review
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