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I researched extensively here on TA for our first trip to Mazatlan and happily settled on booking a villa at Pueblo Bonito Emerald Estates because our priorities were:
1) 3 bedrooms, preferably 5 beds, since we traveled with my mother-in-law and my kids don't share...More
Response from GM_PBonito, Gerente at Emerald EstatesResponded 3 weeks ago
Thank you very much for your nice y detailed review to Pueblo Bonito Resort. We are very glad to read that we have successfully covered the majority of service you got. We appreciate your preference on your first visit to our property your...More
Highly recommend Emerald Estates
This was our first of many more to come.
The staff was most welcoming did not matter what time of day it was.
Recommend the villas my family was so relaxed and enjoyed everyday we were there. I my self am...More
Response from GM_PBonito, Gerente at Emerald EstatesResponded 3 January 2018
Thank you very much for your kind review to Pueblo Bonito Resort. We appreciate your preference on your recentvisit to our villas. We are happy to know you had and excellent time here. With us. Our bespoke team strives to make every experience...More
The villa accommodations are spacious and well maintained. A private pool and hot tub just out your back door is a real benefit. The concierge, Claudia Garcia and her staff, are so helpful for anything that you need, whether it's recommendations to restaurants or sightseeing....More
Response from GM_PBonito, Gerente at Emerald EstatesResponded 13 November 2017
Thank you very much for your kind review. We appreciate for taking the time to share your experience about our little paradise. We feel honored that you found in Pueblo Bonito Resort the perfect place to enjoy with your lovely ones. Claudia Garcia...More
We spend the last half of March in luxurious Villa 11 - a remarkable sanctuary. From our patio we watch jackrabbits frolic and iguanas lumber to and from the lagoon. We are entertained watching our grandkids diving for coins in the pool, hitting golf balls...More
Response from GM_PBonito, Gerente at Emerald EstatesResponded 9 April 2017
On behalf of the staff and management, we would like to extend a sincerely grateful for taking the time to send us and share your feedback about your recent stay. We appreciate the opportunity to learn more about your experience at Pueblo Bonito...More
My visit to this hotel was amazing , their service was excellent . The hotel was clean , and had very good room service . Really nice , i would definetly consider coming back . I came from houston,tx . And i was worried that...More
Response from GM_PBonito, Gerente at Emerald EstatesResponded 6 February 2017
Thank you very much for your wonderfull review to Pueblo Bonito Resort.
We appreciate the opportunity to learn more about your experience at our hotel. Nothing pleases us more than knowing your every expectation was met. as we strive to provide all our...More
Response from happytobehere73 | Reviewed this property |
Sorry to be so late. We tip housekeeping $5.00 per bedroom used every day. The problem with leaving the tip at the end of your stay is that housekeepers have days off and yours might have the day off the very day you leave.