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Emporio Mazatlan

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Traveller (231)
Room & Suite (198)
Pool & Beach (85)
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Overview
  • Excellent33%
  • Very good31%
  • Average18%
  • Poor10%
  • Terrible8%
Travellers talk about
“golden zone”(10 reviews)
“every morning”(5 reviews)
“pools”(11 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
3 Star Hotel
All hotel details
Additional information
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Rooms
1 Jul.2 Jul.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (846)
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113 results
Traveller rating
28
34
19
23
9
Traveller type
Time of year
LanguageEnglish
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28
34
19
23
9
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1 - 5 of 113 reviews
Reviewed 20 April 2018 via mobile

The food was great, very nice view next to the sea, nice attention, would recommend the pankaes with honey, will totally recommend if you want to visit nearby places like the marina and the malecon. Dog 🐕More

Thank Francisco Ezeki... F
Response from Salvador G, Director General at Emporio MazatlanResponded 23 April 2018

Hi Francisco Ezeki...F I appreciate your coments about your recient stay, it is wonderfuel that you´ve´d experienced an excellent time at our restaurant condimento, I agree with you about pankakes. We hope to host you again, please let us know in case of further asistance...More

Reviewed 5 March 2018

Wonderful service and lovely amenities !! The pool area and rooms are well appointed. The location is just a step away to the beautiful beach and restaurants. The rooms are spacious and clean. Location and beach views are definitely the highlights of staying in this...More

Thank tsd5
Response from Salvador G, Director General at Emporio MazatlanResponded 12 March 2018

Hi tsd5 Thank you very much for your valuable comments about your recent stay, they were an important incentive for every body as part of this great team. We hope to have the opportunity of host you within the very near future, will be a...More

Reviewed 28 February 2018

If you're looking for a standard resort with loads of fellow english speaking tourists, the Emporio is not for you. However, if you're looking for a hotel with charm, character, local visitors and a staff that truly cares about making your day brighter, Emporio is...More

Thank ellerob0918
Response from Salvador G, Director General at Emporio MazatlanResponded 4 March 2018

Hi ellerob0918 On behalf of all who are part of this great team, thank you very much, it is a very important incentive when realize we did your stay as confortable as you expected. Will be a pleaseure to host you within the very nea...More

Reviewed 20 February 2018

We came for the first time to Mazatlan and it took me some time to choose my hotel, finally we chose for the Emporio and after our visit to MZT we are convinced we took the best option with the Emporio. We will be back...More

Thank Daniel V
Response from Salvador G, Director General at Emporio MazatlanResponded 26 February 2018

Hi Daniel V Tahnk you very much for your valuable comments, are a very important incentive for every one as part of this great team at Emporio Mazatlan. Do not worry about missing names of some associates, we understand that we´ve satisfyed on the quality...More

Reviewed 13 February 2018 via mobile

I booked this hotel believing the hotel quality would match the published pictures. I am very disappointed. The staff was friendly but the rooms were in no condition to sleep in. The bathrooms had no ventilation and broken towel racks. The shower ceiling was very...More

Thank Dlaguna5
Response from Salvador G, Director General at Emporio MazatlanResponded 18 February 2018

Hi Dlaguna5 Thank you for your valuable comments and for helping us on improving the quality of service that you deserve when coming to Emporio Mazatlan. As you could have seen, we are working on some maintenence activities for your comfort. We really hope to...More

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About
Awards & Recognition
GreenLeaders Platinum level
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Beachfront
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
USD 83 - USD 216 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Top resorts Hotel in Mazatlan
#18 On the Beach Hotel in Mazatlan
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 83 - USD 216 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Top resorts Hotel in Mazatlan
#18 On the Beach Hotel in Mazatlan
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (231)
Room & Suite (198)
Pool & Beach (85)
Dining (53)
Amenities (42)
Business Centre & Event Rooms (5)
Family and Play Areas (3)
Questions & Answers
Ask a question
alberto_jr29
20 June 2017|
AnswerShow all 2 answers
Response from Lakeside31 | Reviewed this property |
No. But there is a private sandy area on the hotel property with umbrellas, showers and bar service. The area is small and sits higher than the actual beach. There's a walkway down to the beach below.
0
Votes
jdvnurse
23 February 2015|
AnswerShow all 3 answers
Response from Emporio M | Property representative |
we have only European plan, we don't have all inclusive rates, regards,
0
Votes
Room Tips
"Go for the suite option...just not in February, because we'll be coming back and will need a room."
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"All rooms are OK, but closer to the ocean is best option for the view and less noise from outside although..."
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"Get a room that overlooks the quad. You get a view of the sea and the pool."
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"Room was on main street at front, but minimal noise. Function room entirely enclosed & minimal..."
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