We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Playa Mazatlan

Save
Traveller (1268)
Room & Suite (540)
Pool & Beach (370)
Overview
  • Excellent58%
  • Very good25%
  • Average9%
  • Poor5%
  • Terrible3%
Travellers talk about
“casa roberto”(16 reviews)
“golden zone”(91 reviews)
“joe's oyster bar”(32 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Beachfront
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]},"scriptFlags":null}
Reviews (1,962)
There are newer reviews for Hotel Playa Mazatlan
See the most recent reviews
Filter reviews
848 results
Traveller rating
430
245
98
45
30
Traveller type
Time of year
LanguageEnglish
More languages
430
245
98
45
30
Show reviews that mention
All reviewscasa robertogolden zonejoe's oyster barocean viewshrimp factoryzip lineitalian restaurantbeach servicebeach vendorsbeach areathe hotel is cleanhotel restaurantnorth sidemexican fiestaopen airmain poolcommon areas
FilterEnglish
Updating list...
401 - 405 of 848 reviews
Reviewed 4 September 2014

I came here on a family vacation and all of us in the group were very impressed. The rooms were clean and tidy, and the room service did a fabulous job. We ate at many restaurants on the property and were never disappointed. The private...More

3  Thank Trevor B
Response from Hotel_Playa_Mazatlan, Gerente at Hotel Playa MazatlanResponded 9 September 2014

Dear valued guest, We are trhilled to hear of teh experience taht both you and your family had on our property, and in particular while being served by our staff. It is our goal to alwyas creat unforgetable memories, and win the recommendation of our...More

Reviewed 16 August 2014

We live in Mazatlan and were looking for a private place to hold a retreat for our staff team of 12! We rented rooms for 2 nights. The regular rooms were affordable, clean, and simple. They served the purpose we needed them for. Though we...More

Thank Kelly V
Response from Hotel_Playa_Mazatlan, Gerente at Hotel Playa MazatlanResponded 20 August 2014

Dear valued guest, We are thrilled to hear taht your experience was a positive one, and that the hotel ammenities inspired you to think of your family, our goal is to always create unforgettable memories and entise families to play together. Please feel free to...More

Reviewed 1 August 2014

Being a guest of the Playa for 30 years has been such a wonderful pleasure to look forward to every November. I have brought many of my friends with me to be able to experience the charm and beauty not only of the Playa, but...More

3  Thank Patricia G
Response from Hotel_Playa_Mazatlan, Gerente at Hotel Playa MazatlanResponded 6 August 2014

Dear valued guest, We feel thrilled to have the honor of being of service to you, yet one more year. It sounds like Mazatlan has been able to create a spot in your heart, and the Playa next to it. Please feel free to contact...More

Reviewed 28 July 2014 via mobile

The hotel is very clean I dont have anything to say about that... but there is no safe box in the room, that sucks!!! There is no refrigerator so you have to drink hot water... it is supposed to be "all inclusive" but if you...More

9  Thank lega14
Response from Hotel_Playa_Mazatlan, Gerente at Hotel Playa MazatlanResponded 30 July 2014

Dear valued guest, I would like to clarify some of your concerns about your experience at the hotel so far, as it is our wish to make sure that you not only enjoy your stay, but as well feel that you are obtaining more than...More

Reviewed 23 July 2014

I had never wanted to go to Mazatlan for some unknown reason. I had been to all the Mexican beach resorts and was going to go with a friend to Acapulco from Mexico City. At the last minute there was a tropical storm headed directly...More

3  Thank malito
Response from Hotel_Playa_Mazatlan, Gerente at Hotel Playa MazatlanResponded 25 July 2014

Dear valued guest, W feel honored by your comments, and excited to have had the opportunity to host your first visit to the port of Mazatlan. We agree with you I can go on and on, about the things that I love to do here....More

View more reviews
About
Awards & Recognition
GreenLeaders Gold level
Amenities
Top amenities
Pool
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Beachfront
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
USD 103 - USD 310 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Mazatlan
#3 On the Beach Hotel in Mazatlan
#4 Spa Hotel in Mazatlan
#6 Romantic Hotel in Mazatlan
#6 Family Hotel in Mazatlan
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 103 - USD 310 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Mazatlan
#3 On the Beach Hotel in Mazatlan
#4 Spa Hotel in Mazatlan
#6 Romantic Hotel in Mazatlan
#6 Family Hotel in Mazatlan
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (1268)
Room & Suite (540)
Pool & Beach (370)
Dining (127)
Amenities (78)
Family and Play Areas (45)
Business Centre & Event Rooms (7)
Questions & Answers
Ask a question
candysinger
20 February 2018|
AnswerShow all 2 answers
Response from RachaelDenverCO | Reviewed this property |
I saw one in the hallway and it was a wood crib...
1
Vote
Mollis M
8 February 2018|
AnswerShow all 3 answers
Response from donna r | Reviewed this property |
We have been at the Playa for many years during Carnaval. The Playa us a family oriented hotel so on the whole is quiet. During the afternoon and early evening there are musicians playing up and down the beach but they quit... More
1
Vote
deb c
29 January 2018|
AnswerShow all 5 answers
Response from DianeC91 | Reviewed this property |
There are activities for young children, I do not think there are organized activites for teens.
1
Vote
Room Tips
"Ocean view is the way to go from our experience but the poolside rooms looked quite nice to"
Read review
"Loved our second floor room overlooking the ocean."
Read review
"Our ocean front room was beautiful"
Read review
"North Tower ocean view"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing