We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Hotel Playa Mazatlan

Show Prices
GreenLeadersGold level
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Hotel Playa Mazatlan
Hotel Playa Mazatlan
Panoramas (113)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,654 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 727: English reviews
Cottage Grove
Reviewed yesterday NEW

Playa Mazatlan is a great location with one of the best beaches. It is very clean with the staff being friendly and very helpful. Alejandro in the gym was just the nicest person. We loved talking to him and he always had a smile for everyone. Martin, one of the waite staff was one of the best. He is very...

 Report
Helpful?
Thank marysuegaletka
Creston, Canada
Reviewed 4 days ago NEWvia mobile

Stayed here for 10 days in February. Location is fantastic, beach is the best and service is friendly. Would stay here again but would not bother with the all-inclusive as there are elements that are restricting...ie no bottled water before 11AM no cappuccino before 11AM and no booze before 11AM. Bottled beer is extra as well. Food is good but...

 Report
Helpful?
Thank Nightdark
Edmonton, Canada
Reviewed 5 days ago NEW

Spent three weeks at the hotel In January/February 2017. My overall assessment was positive. It is not a luxury property and the atmosphere is, therefore, more relaxed than at a 5-star hotel. The room was comfortable - fair size, comfy bed, clean, with daily thorough cleaning. I had booked an ocean view room which had access to a balcony with...

 Report
Helpful?
Thank jeang260643
Reviewed 1 week ago

So many lovely accommodations in Mazatlan it can be hard to choose, but when you consider your primary reasons for going there are walks on the beach and swimming in the ocean, and the incredible and abundant seafood, the Playa Mazatlan goes to the top. Whether you choose to limit your trip to what the Zona Dorada has to offer...

 Report
Helpful?
Thank J L J
Hotel_Playa_Mazatlan, Gerente at Hotel Playa Mazatlan, responded to this review

Dear valued guest Thank you for honoring us with a nice review, we are happy to be part of such a great vacation!!! We also are thankful for your recommendation. Greetings LTVient

Vancouver, Canada
Reviewed 1 week ago

The staff are great and very helpful and friendly. The Concierge was not quite as helpful. The room was comfortable, although we found that we were quite cold at night. The Italian restaurant was exceptional and the food presentation and quality was outstanding at that restaurant. No complaints there. The buffet on the other hand was disappointing. I'm not sure...

 Report
Helpful?
2Thank wendywooey62
Edmonton, Canada
Reviewed 2 weeks ago via mobile

This is our 7 visit to Mazatlan and our first stay at this hotel. Let me start with the good: The beds and pillows we found comfortable, the grounds at this hotel are very well kept and clean, We really liked the location in the gold zone . Loved that I didn't have to get up and run down to...

 Report
Helpful?
2Thank emptynestersx2
Salt Lake City, Utah
Reviewed 2 weeks ago

We have been coming to this hotel for over 30 years. It is nicer and more manicured every time I come. The people are extremely nice and always willing to help and go above and beyond. If you want a vacation that you can just sit and relax on the beach and be catered to, then this is the place!...

 Report
Helpful?
1Thank shaunstoryz
Huntington Beach, California, United States
Reviewed 2 weeks ago

I love this hotel. The food and service was excellent. The room was immaculate with a spectacular view of the ocean. I will definitely make reservations for a longer stay soon and hopefully will someday be able to bring my family. This resort is available as all inclusive also. Transportation from the airport is easily accessible and reasonably priced. A...

 Report
Helpful?
Thank Muriel R
Spruce Grove, Canada
Reviewed 2 weeks ago

The Playa Hotel was ok. Not a 4.5 star like it says. We were unaware that the zip line and rock climb was under construction, Kids were not allowed in the hot tubs, Food was average, Snack Bar didn't have a good selection only nachos and cheese, fries, pizza, chicken fingers and hot dogs. The beds were like sleeping on...

 Report
Helpful?
1Thank michelle w
Milbank, South Dakota
Reviewed 2 weeks ago

Pros: The service was excellent whether at the bar, restaurant, poolside or beach side. Julio was one of my favorites. The food at the Italian restaurant was very good...ate there twice. The rooms were spacious and clean. Awesome beach front with 24 hour security. The main pool was good--enjoyed poolside bingo. Loved the open air restaurant. Parasailing, jet skis, kayaking...

 Report
Helpful?
1Thank WillyBNugget

1,578 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1010)
Viewed
Family/Play Areas (39)
Viewed
Dining (73)
Viewed
Pool/Beach Area (187)
Viewed
Business Centre/Function Rooms (5)
Viewed
View from Room (80)
Viewed
Hotel & Grounds (223)
Viewed
Room/Suite (59)
Viewed
Bathroom (7)
Viewed
9:51
Videos (1)
Viewed
Other (336)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (532)
Viewed
Amenities (78)
Viewed
Beach (18)
Viewed
Cielito Lindo (50)
Viewed
Junior Suite (33)
Viewed
Kids Pool (8)
Viewed
Main Pool (15)
Viewed
Penthouse Pacifica (96)
Viewed
Dining (30)
Viewed
Standard Ocean View (26)
Viewed
Superior Family (53)
Viewed
The Hotel (48)
Viewed
Villa Hermosa (38)
Viewed
Waterfall Pool 1 (23)
Viewed
Waterfall Pool 2 (16)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (36)
Viewed
Hotel & Grounds (7)
Viewed
Pool/Beach Area (4)
Viewed
Room/Suite (3)
Viewed
Dining (7)
Viewed
Family/Play Areas (2)
Viewed
Business Centre/Function Rooms (2)
Viewed
Other (11)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Mazatlan hotels
1.2 km away
The Inn at Mazatlan
The Inn at Mazatlan
#7 of 80 in Mazatlan
620 reviews
8.2 km away
Pueblo Bonito Emerald Bay
2.6 km away
Oceano Palace
Oceano Palace
#65 of 80 in Mazatlan
857 reviews
Show Prices
Show Prices
Show Prices
3.0 km away
Pueblo Bonito Mazatlan
Pueblo Bonito Mazatlan
#8 of 80 in Mazatlan
1,426 reviews
0.2 km away
Quality Inn Mazatlan
Quality Inn Mazatlan
#28 of 80 in Mazatlan
50 reviews
1.5 km away
El Cid El Moro Beach Hotel
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Hotel Playa Mazatlan

Address: Avenida Playa Gaviotas 202 | Zona Dorada, Mazatlan 82110, Mexico
Region: Mexico > Pacific Coast > Sinaloa > Mazatlan
Price Range: $94 - $242 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Playa Mazatlan 3*
Number of rooms: 404
Reservation Options:
TripAdvisor is proud to partner with Booking.com and Orbitz so you can book your Hotel Playa Mazatlan reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Playa Hotel Mazatlan
Mazatlan Playa Hotel
Hotel Mazatlan Mexico Playa
Playa Mazatlan Hotel
Hotel Style:
#2 Business Hotel in Mazatlan
#3 On the Beach Hotel in Mazatlan
#3 Spa Hotel in Mazatlan
#6 Romantic Hotel in Mazatlan
#6 Family Hotel in Mazatlan
#7 Best Value Hotel in Mazatlan
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hotel Playa Mazatlan staff and other travellers.
89 questions
Ask a question

See all questions (89)

Questions? Get answers from Hotel Playa Mazatlan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not book an ocean view room”
 of 5 bubbles jeang260643, 15 Feb 2017 | Read review
“Let them know your needs and hopes for a comfortable, fun stay, and the hotel reservationist will help you select the best room for you.”
 of 5 bubbles 2jlj, 11 Feb 2017 | Read review
“Not close to the Lobby Bar or swimming pool. Very noisy late at night.”
 of 5 bubbles wendywooey62, 7 Feb 2017 | Read review
“Ocean view in North tower are the best. Ocean view ground floor rooms of North tower has larger patio area.”
 of 5 bubbles WillyBNugget, 2 Feb 2017 | Read review
“Stay away from the ocean view if you can't handle loud music till wee hours”
 of 5 bubbles snowbirds2017, 30 Jan 2017 | Read review
5 of 5