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17/05/2017 18/05/2017
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    Hotel Riu Emerald Bay

    Av. Sabalo-Cerritos #3404 zona costera cerritos | Nuevo Mazatlán - Sinaloa, Mazatlan 82110, Mexico
    Hotel website
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    May 17
    May 18
    1 room, 2 adults, 0 children
    Traveller (2988)
    Pool & Beach (667)
    Room & Suite (635)
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    Overview

    • Excellent35%
    • Very good35%
    • Average16%
    • Poor6%
    • Terrible5%
    Travellers talk about
    “sports bar” (250 reviews)
    “jacuzzi suite” (54 reviews)
    Free Parking
    Breakfast included
    Pool
    Beachfront
    Restaurant
    Bar/Lounge
    Fitness centre
    Spa
    3.5 Star Hotel
    All hotel details
    Offers from Hotel Riu Emerald Bay
    Special Offer: Your first gift: 500 pts
    Hotel deals
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    El Cid Marina Beach Hotel
    2,073 reviews
    #1 of 81 hotels in Mazatlan
     
    Pueblo Bonito Emerald Bay
    2,856 reviews
    #2 of 81 hotels in Mazatlan
     
    El Cid Castilla Beach Hotel
    3,161 reviews
    #6 of 81 hotels in Mazatlan
     
    Hotel Playa Mazatlan
    1,714 reviews
    #5 of 81 hotels in Mazatlan
     
    Rooms
    17 May18 May
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Traveller rating
    Traveller type
    Time of year
    Language
    Reviewed 1 week ago

    I have a lot to say about this property so I am going to break it down by categories. Food- To my knowledge, there were two main places to eat. There was the main dining area that was only open during meal times, breakfast, lunch,...More

    Helpful?5  
    Reviewed 1 week ago via mobile

    Exactly what I expected :) Grounds are kept immaculate, service was excellent! Food was well below 5* but you won't starve with the selection. Nothing for daytime entertainment and evening show was 2* so if the resort ppl are reading these... focus there! I would...More

    Helpful?
    Reviewed 1 week ago

    I have been to a number of four and five star all-inclusive resorts in the Dominican, Jamaica, Margarita Island, and Curacao. This was actually my first time in Mexico - my boyfriend and I were looking for a relatively good but inexpensive all-inclusive vacation. We’re...More

    Helpful?
    Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Emerald Bay

    Dear guest, Thank you for taking the time to give us such honest and detailed feedback. We are happy to hear that you overall enjoyed your stay. On the one hand, we are pleased to hear that you were satisfied with the view of your...More

    Reviewed 1 week ago

    Our family of 5 (children aged 4,6,9) stayed at Riu Emerald Bay April 2017. We stayed in the family room which had a king and a double. We requested to add a cot to the room and staff brought one up promptly. We were impressed...More

    Helpful?
    Reviewed 2 weeks ago via mobile

    Rui Emerald Bay Hotel -- older hotel, extremely clean throughout building, room & grounds - elevator no problems as long as on high floors, lower floors most times had to wait longer; Room - smaller size than most other similar resorts, good drawer space, no...More

    Helpful?1  
    El Cid Marina Beach Hotel
    2,073 reviews
    #1 of 81 hotels in Mazatlan
     
    Pueblo Bonito Emerald Bay
    2,856 reviews
    #2 of 81 hotels in Mazatlan
     
    El Cid Castilla Beach Hotel
    3,161 reviews
    #6 of 81 hotels in Mazatlan
     
    Hotel Playa Mazatlan
    1,714 reviews
    #5 of 81 hotels in Mazatlan
     
    About
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Breakfast included
    • Conference Facilities
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • USD 150 - USD 272 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Top resorts Hotel in Mazatlan
    • #7 Spa Hotel in Mazatlan
    • #8 On the Beach Hotel in Mazatlan
    • #10 Romantic Hotel in Mazatlan
    Photos
    Traveller (2988)
    Pool & Beach (667)
    Room & Suite (635)
    Dining (278)
    Nearby
    Nearby Hotels
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    Nearby Restaurants
    Pancho's
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    Looney Bean Coffee Shop
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    Mr. Lionso Playa Bruja
    857 reviews
    .69 km away
    Cilantro's
    223 reviews
    4.59 km away
    Nearby Attractions
    Deer Island (Isla de Venados)
    237 reviews
    5.78 km away
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    Questions & AnswersAsk a question
    geeteeoh
    Hi, what would you like to know about this accommodation? What is the dress code in the restaurants?
    19 April 2017|
    Answer Show all 9 answers
    Response from JoLeen2 | Reviewed this property |
    No sleeveless shirts for men! Dress shirts ok.no flip flops. Buffet more casual. Must wear cover-up,shirt. No wet swim suits .
    0
    Votes
    sunlovah33
    Can anyone tell me the cost for the Duplex room and what time of year you traveled? Thanks!
    13 April 2017|
    Answer Show all 4 answers
    Response from Kevin W | Reviewed this property |
    we paid $600 extra for the week. we are here now but I so not recommend it unless you really, really need the space. they are located on main floor directly above the night club and they literally blast music till 2 am... More
    2
    Votes
    Shawna S
    Hi, we are going to this resort on April 14th and are wondering if they will be showing any of the playoff games for NHL hockey? Has anyone seen games on the tvs in the sports bar or anywhere else? If not what about in town? Also we have heard that the ocean is not safe to swim in. Is this true?
    10 April 2017|
    Answer Show all 4 answers
    Response from JoLeen2 | Reviewed this property |
    Go North to Last drop cafe. Because the resort will be FULL, and so many Kids, banging the Foozee table, even if the game is on which will be Highly Unlikely!!
    0
    Votes
    Room Tips
    "Stay on a lower floor. The elevators can be extremely slow and quite often are full on their way down. Use..."
    Read review
    "No need to go higher then the 4th floor for great views"
    Read review
    "All rooms are oceanview but the best views come from higher floors"
    Read review
    "All room face the ocean. You can ask for higher floor but you probably won't get it. We asked but it..."
    Read review