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Barcelo Karmina

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2,624 Reviews from our TripAdvisor Community

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Showing 1,319: English reviews
Ajijic, Mexico
Reviewed 3 days ago NEW

We loved our five days at Karmina. This was our second time there. We did the premier package which is well worth the money. The one problem was that the elevators closest to our 7th floor room overlooking the ocean weren't working and we had a long walk to our room. The restaurants were very good especially the Japanese restaurant....

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Helpful?
Thank James L
Monserrat R, Guest Experience Manager at Barcelo Karmina, responded to this review

Dear James L; We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Barceló Karmina an enjoyable one. We continuously strive...

Castlegar, Canada
Reviewed 1 week ago

After just returning it always seems like the negative stands out more, which I am sure this will change later. Upon arrival we were checked in by a gentleman who was not very kind, unwelcoming and did not explain anything at all and no welcome drink (I noticed on other days everyone received one). The resort is actually very beautiful...

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Helpful?
2Thank evelyn065
Monserrat R, Guest Experience Manager at Barcelo Karmina, responded to this review

Dear Evelyn065; We sincerely appreciate the time you spent to share your comments following your visit to our Barceló Karmina's hotel, our guests' feedback is of utmost importance to ensure our demanding standards of service at all times, please accept our sincere apologies for any inconsistency you may have experienced during your stay. We are surprised by your comment related...

Reviewed 1 week ago via mobile

This was one of the most amazing places I've been to. The people are welcoming, staff are unbelievably helpful, and food and drinks were great. I would definitely go back! I highly recommend this resort.

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Helpful?
2Thank Heather B
Monserrat R, Guest Experience Manager at Barcelo Karmina, responded to this review

Heather B We appreciate the valuable time you are taking to share with us your comments about your experience in Barceló Karmina, it allow us to concentrate our efforts and keep improving our service levels aiming a more pleasant stay for our guests. Thank you for your nice comment. I am pretty pleased know that you enjoyed our paradise. Our...

Reviewed 3 weeks ago

We've stayed at this resort three times now. The rooms are huge and very comfortable. Nice sized balconies to sit and enjoy your stay. The pool area and pool bar are awesome. Very fun. The restaurants open for breakfast and lunch do a pretty good job. I'm not too impressed with the dinners in the restaurants at night. I'd recommend...

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Helpful?
Thank Michelle C
Monserrat R, Guest Experience Manager at Barcelo Karmina, responded to this review

Dear Michelle C; We thank you very much for your kind comments and also thank you for choosing and trust Barceló Karmina as your home far away from home, this motivate us to continue improving to leave a positive mark on each and every one of our customers. Thank you for pointing out the positive aspects you have found at...

Boise, Idaho, United States
Reviewed 3 weeks ago

This all inclusive is an older but well maintained property. The staff and the service is exceptional. We were always greeted politely by anyone working at the hotel. We had a 2 bedroom suite overlooking the ocean. It was very clean and the refrigerator was stocked with drinks and snacks. I will say that the bed was not all that...

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2Thank Liz S
Monserrat R, Guest Experience Manager at Barcelo Karmina, responded to this review

Dear Liz S; We appreciate the valuable time you are taking to share with us your comments about your experience in Barceló Karmina, it allow us to concentrate our efforts and keep improving our service levels aiming a more pleasant stay for our guests. Thank you for your nice comment. I am pretty pleased know that you enjoyed our paradise....

Stratford, Canada
Reviewed 3 weeks ago via mobile

First time to Mexico. It was a great vacation. Food was good the soups were awesome. Always had fries and pizza and chicken fingers for kids. The beach is small but wasn't busy. Never s problem to get a seat and you didn't have to save them. Now of you want one by the pools you would have to save...

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Helpful?
Thank Isaqueen2015
Monserrat R, Guest Experience Manager at Barcelo Karmina, responded to this review

Dear Isaqueen2015; Thank you very much for choosing Barceló Karmina as your home far away from home. I am delighted to know about the great time you had in our lovely hotel I am very glad to know that you could enjoy of all our services in all areas Pools, Beach, Restaurants and slide. It’s our commitment to provide an...

Reviewed 26 October 2016 via mobile

If you go to MANZANILLO on holiday it's great because you have all in the hotel and if you go on bussiness you can have a great service and locations for meetings. The only thing that I can critizice is that it's too expensive.

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1Thank Pedro L
Monserrat R, Guest Experience Manager at Barcelo Karmina, responded to this review

Dear Pedro L, We thank you very much for your kind comments and also thank you for choosing and trust Barceló Karmina Palace as your home far away from home, this motivate us to continue improving to leave a positive mark on each and every one of our customers. Thank you for pointing out the positive aspects you have found...

Mexico City, Mexico
Reviewed 17 October 2016

The service at this hotel is awful. They have an adult pool, which is great except not one waiter would come by this pool. There was only one bar and the lines were 12 people deep. After complaining, the service got even worse!!!

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4Thank calltj
Monserrat R, Guest Experience Manager at Barcelo Karmina, responded to this review

Dear calltj; Thank you for contacting us and sharing your experience in TripAdvisor. Please allow us to apologize for an experience, which left you overall dissatisfied. We always work with the whole purpose to make our guests feel comfortable. We very much appreciate your comments that help us to continue improving our facilities and services. We truly hope to have...

Spokane, Washington
Reviewed 27 September 2016

Beautiful place. Amazing resort. People are fantastic. Food is where I can't give 5 stars. It was good jusr not great. I wish there were a few more options for dinner. If staying for 7 nights, it quickly becomes redundant with only 3 restaurants. But pools are wonderful, entertainment is great. And overall, had an amazing time

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3Thank oyg2016
Monserrat R, Guest Experience Manager at Barcelo Karmina, responded to this review

Dear oyg2016; We appreciate the valuable time you are taking to share with us your comments about your experience in Barceló Karmina Palace, it allow us to concentrate our efforts and keep improving our service levels aiming a more pleasant stay for our guests. Thank you for pointing out the positive aspects you have found at the resort. It’s great...

San Francisco, California
Reviewed 6 September 2016

My husband and I were recently at Karmina Barcelo and we loved absolutely everything about it!! The hotel is extremely well maintained and the service was absolutely amazing. We enjoyed every meal at all of the restaurants but the part we loved the most were the pools, beach and water sports. We took the snorkeling tour with Mr Miguel and...

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1Thank ninacc0806
Monserrat R, Guest Experience Manager at Barcelo Karmina, responded to this review

Dear ninacc0806; We appreciate the valuable time you are taking to share with us your comments about your experience in Barceló Karmina Palace, it allow us to concentrate our efforts and keep improving our service levels aiming a more pleasant stay for our guests. It’s our commitment to provide an excellent service to our customers in every step of their...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Barcelo Karmina***** hotel has been recognised with the prestigious AAA 4-Diamonds award. It is a spectacular feat of architecture inspired by the Mayan temples. Its tropical gardens with palm trees, along with 6 interconnecting swimming pools with waterfalls, create a romantic and relaxing paradise in a place brimming with fun for all the family. This 5-star hotel offers 324 luxury suites fully fitted with everything you need for a comfortable stay. In addition, all suites have balconies and excellent views of either the tropical gardens or the sea. The Barcelo All Inclusive programme at Barcelo Karmina hotel has been designed to ensure your complete satisfaction, enabling you to enjoy our 4 restaurants and their varied cuisine from different countries: Japanese, Mexican, Italian and international. And to complete your holiday in this spectacular luxurious resort, relax in the U-Spa, enjoy the gym, the beauty centre and attend the nightly shows and lively nightclub. ... more   less 

Additional Information about Barcelo Karmina

Address: Ave Vista Hermosa 13, Manzanillo 28867, Mexico (Formerly Barcelo Karmina Palace Deluxe)
Region: Mexico > Pacific Coast > Colima > Manzanillo
Price Range: $235 - $512 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Barcelo Karmina 4*
Number of rooms: 324
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Expedia, BookIt.com, Hotels.com, Barcelo, Orbitz, Odigeo and Jetsetter so you can book your Barcelo Karmina reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Barcelo Karmina Palace Deluxe Hotel Manzanillo
Karmina Palace Manzanillo
Barcelo Hotel Karmina Palace
Barcelo Hotel Manzanillo
Hotel Style:
#1 Spa Hotel in Manzanillo
#1 Luxury Hotel in Manzanillo
#1 On the Beach Hotel in Manzanillo
#1 Top resorts Hotel in Manzanillo
#2 Romantic Hotel in Manzanillo
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Questions & Answers

Here's what travellers have asked, with answers from Barcelo Karmina staff and other travellers.
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Questions? Get answers from Barcelo Karmina staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They say the higher floors have better views we were told they were full.”
 of 5 bubbles evelyn065, 1 Dec 2016 | Read review
“There are rooms having direct view to the ocean or other port sides or the Buddha garden (an internal garden in this hotel).”
 of 5 bubbles jenocafa, 24 Aug 2016 | Read review
“We like higher rooms as the view seems nicer from up there. Don't spend the money for the hot tub suites as the tubs are not very private.”
 of 5 bubbles wandad435, 14 Aug 2016 | Read review
“higher rooms have a better view. We were on the 3rd floor, garden view & it was ok.”
 of 5 bubbles 4Lori, 4 Aug 2016 | Read review
“All inclusive restaurants are fantastic. Premium package for top level spirits. Spectacular views.”
 of 5 bubbles ManuelS522, 31 Jul 2016 | Read review
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