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Park Royal Huatulco

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Park Royal Huatulco
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648 Reviews from our TripAdvisor Community

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Showing 285: English reviews
Vancouver
Reviewed 29 July 2016

daughter who was 6 , myself 31 and husband 33 stayed here in March 2016. The property is beautiful but its set up funny on the side of a hill. lots of walking and using the tram. the food was fine, no complaints there. I would say if you get a killer deal this is a good resort to do...

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Helpful?
3Thank ToshandTodd
hectordiaz2016, Gerente at Park Royal Huatulco, responded to this review

Before anything else, thank you for your stay at Park Royal Huatulco. Our mission is to make every stay as pleasant as possible. For that reason, we welcome all of our guests' feedback as it will allow us to enhance the services we offer. Please let me inform you that we are working on this issue for these inconveniences not...

San Francisco, California
Reviewed 12 July 2016

Do not go to this place, it is horrible. Super old, terrible hard beds bathroom tub filthy. The food had no flavor and it was the same thing for the 7 days I was there. NO beach you have to take a golf cart to it and you can't get in. Overall waist of money!!

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Helpful?
Thank Humberto M
Alfredo S, Gerente at Park Royal Huatulco, responded to this review

It is our priority to provide our guests with everything they are looking for in a resort. Therefore, we appreciate any form of feedback as it helps us improve to keep exceeding their expectations, Please be sure that the corresponding departments have been aware of this situation in order to avoid future discontents.

Pomona, California
Reviewed 7 June 2016

The room was fine and the fact that there were shuttles to take you to your room is quite nice because the hill the resort is built on is quite steep. The food at the beach buffet was abysmal. How in the world do you do such a bad job of Mexican food in Mexico. Don't get me wrong, I...

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Helpful?
Thank timbiden
hectordiaz2016, Gerente at Park Royal Huatulco, responded to this review

Dear guest: Please let me thank you in the first place for staying at Park Royal Huatulco. Your comments are very important to us as they help us identify our areas of opportunity and continue to reach our goal which is our guests' satisfaction. Please receive my most sincere apologies for the unfortunate situations experienced during your stay. Please know...

Vancouver, BC
Reviewed 31 May 2016

We were looking for a last minute type getaway and having never travelled to Hualtuco jumped at a price of $925 all inclusive including air from Vancouver via Sunwing. Not much to say about Sunwing, it is what it is - a charter airline. Pick-up at the airport and transportation to the resort was quick and painless. I had been...

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1Thank cmrVancouver
hectordiaz2016, Gerente at Park Royal Huatulco, responded to this review

Dear Guest. First and foremost, I would like to express my gratitude upon your decision to stay at Park Royal Huatulco. Our mission is to make every stay as pleasant as possible. For that reason, we welcome all of our guests' feedback as it will allow us to enhance the services we offer.It is with great concern that I read...

South Houston, Texas
Reviewed 27 May 2016

Positives The rooms are big, clean with balcony with a nice bay view (room level 09 and 10 recommended for the views). Hotel design is nice base on building not in a flat space (like a hill), but with a lot of green and well maintained areas. Staff is the best from this hotel, all the time ready to help....

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Thank 123Amilcar
hectordiaz2016, Gerente at Park Royal Huatulco, responded to this review

Dear Guest. First and foremost, I would like to express my gratitude upon your decision to stay at Park Royal Huatulco. Thank you for taking the time to share the delightful experience you had at our resort.I am truly grateful for your appreciation towards the service provided by our staff members and for highlighting how much you enjoyed your stay....

Abbotsford, Canada
Reviewed 22 May 2016

This was a last minute booking for me and for the price I enjoyed myself. I was very impressed with the size of the suite and we were on an upper floor with a nice view. Shuttle cars take you around and down to the beach club and they ran frequently so were very efficient. On the downside I found...

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Helpful?
Thank poppet2015
hectordiaz2016, Gerente at Park Royal Huatulco, responded to this review

Dear Guest. First and foremost, I would like to express my gratitude upon your decision to stay at Park Royal Huatulco. Our mission is to make every stay as pleasant as possible. For that reason, we welcome all of our guests' feedback as it will allow us to enhance the services we offer.I am really sorry we could not prevent...

alberta, canada
Reviewed 5 May 2016

this is a great little hotel. Its not a great big resort and the floor plan is so unqie that you learn really quickly how fit you are / or aren't LOL Its full of locals and travelers and loads of hidden little gems. We only had 5 full days to explore and get our holidays in so I'm sure...

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Thank mombomb
hectordiaz2016, Gerente at Park Royal Huatulco, responded to this review

Dear Guest. Before anything else, thank you for your stay at Park Royal Huatulco and for the time taken to share your pleasing experience.I am delighted to read how we succeeded in making your stay a memorable and unique experience. Know that our priority is to be very attentive towards your needs and to provide you with an exceptional service....

Whitecourt, Canada
Reviewed 3 May 2016

I have sectioned it down to make it quick and easy. The Rooms: We had a junior suite, so the room was large and spacious with an amazing view from our 10th floor balcony. We enjoyed it immensely. The AC was amazing, however, our room featured NO privacy. There obviously is a door to the bathroom, but the toilet was...

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Thank kweinrauch
hectordiaz2016, Gerente at Park Royal Huatulco, responded to this review

Dear Guest. Please let me thank you in the first place for staying at Park Royal Huatulco. Since our main goal is to constantly improve the services we offer, any kind of feedback is of great value to us.It is with great concern that I read the review you kindly shared. It disappoints me to know that we did not...

Calgary
Reviewed 30 April 2016

We have just returned from our fourth visit to Huatulco, and the third spent at Park Royal, formerly Crown Pacific. It was our first time there since the change of ownership so we were interested to see what, if anything, had changed. Nothing has and this is a good thing. The Park Royal is one of the few hotels in...

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Thank ljrobertson
hectordiaz2016, Gerente at Park Royal Huatulco, responded to this review

Dear Guest. Please let me thank you in the first place for staying at Park Royal Huatulco and for taking the time to share your pleasant experience.It is an honor to read how much you enjoyed our facilities as well as the service provided. Our mission is to make every stay as pleasant as possible and it is gratifying to...

Calgary, Canada
Reviewed 28 April 2016

Yes, this is an older hotel! But, great service all around. We stayed on the 10th floor and had the most amazing view from our massive balcony! The grounds were so beautifully manicured and kept so clean. The shuttle service was always available down to the lobby or the beach (which is a little bit of a walk). However, we...

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Thank wandahtc
hectordiaz2016, Gerente at Park Royal Huatulco, responded to this review

Dear Guest. Please let me thank you first to stay at the Park Royal Huatulco and for taking the time to share your experience enjoyable . I want to let you know that it is very nice to read how much you enjoyed our facilities and services. I am glad that we managed to make you feel comfortable and cared...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Beachfront
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Beachfront
Things to do
  • Pool
  • Tennis Court
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Concierge
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Huatulco began as a surfing community far, far off the beaten path. Today with a first class international airport, 26 kilometers of stunning coast, 36 white beaches, and nine beautiful bays- it's a vacation paradise and, still, a slightly more secret destination. Tropical jungle and exotic highlands combine at the edge of a grand, grand Pacific like you've never experienced it. The Park Royal Huatulco's All Inclusive 133 suites come complete with a lavish beach club, two gorgeous swimming pools, two restaurants and three lounges serving drinks all day and into some truly remarkable evenings. ... more   less 

Additional Information about Park Royal Huatulco

Address: Blvd Benito Juarez 8 | Tangolunda Bay, Huatulco 70989, Mexico
Region: Mexico > Southern Mexico > Oaxaca > Huatulco
Price Range: $140 - $354 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Park Royal Huatulco 3.5*
Number of rooms: 133
Reservation Options:
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Also Known As:
Crown Pacific Huatulco Hotel Huatulco
Crown Pacific Deluxe Suite Hotel
Crown Pacific Deluxe Suite Resort
Hotel Style:
#6 Top resorts Hotel in Huatulco
#11 On the Beach Hotel in Huatulco
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Questions & Answers

Here's what travellers have asked, with answers from Park Royal Huatulco staff and other travellers.
25 questions
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Questions? Get answers from Park Royal Huatulco staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Travel with open heart, the Higher floors better views”
 of 5 bubbles Suledit, 18 Oct 2016 | Read review
“all suites and rooms are quiet -”
  • drone view of the Park Royal - property goes all the way down to the ocean
 of 5 bubbles ohgeo, 9 Oct 2016 | Read review
“Best views are from buildings 9 and 10”
 of 5 bubbles holter, 15 Aug 2016 | Read review
“For a good bay view, rooms in level 9 and 10”
 of 5 bubbles 123Amilcar, 27 May 2016 | Read review
“Ask for a room on a higher floor - nice views”
 of 5 bubbles poppet2015, 22 May 2016 | Read review
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