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Mayan Palace Acapulco

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#7 of 179 Hotels in Acapulco
Certificate of Excellence
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Mayan Palace Acapulco
Mayan Palace Acapulco
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881 Reviews from our TripAdvisor Community

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There are newer reviews for Mayan Palace Acapulco
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Showing 646: English reviews
A TripAdvisor Member
Reviewed 14 September 2005

Beware for travelers to the Mayan palace.... There is the Grand Mayan and there is the Mayan Palace. If they put you on the Mayan Palace side of the hotel as of right now cancel your trip because it is discusting. Let me begin by saying that the rooms are nasty, similar to a cheap motel. The rooms smell, the... More 

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17 Thank A TripAdvisor Member
new jersey
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 12 September 2005

Let me begin by saying that i love mexico, But you need to read this.... I had two one bedrooms at the Mayan palace. The entrance is nice except when it rains because the van that picked me up had to go through a huge puddle. The Mayan palace are three buildings to the rear of the property with absolutely... More 

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17 Thank vejo46
New York
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 31 August 2005

We have gone to Acapulco 4 times now. We have stayed at the Mayan Palace and have always enjoyed the hotel. The last time we were there we were put into the Grand Mayan building. It was very lovely. We had a beautiful view of the beach. We were in a two bedroom unit which had a nice kitchen setup.... More 

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21 Thank Aggee12
Louisville
Level Contributor
1 review
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 29 August 2005

Ahhhh- the Mayan Palace. Well, my boyfriend of 3 1/2 years and I booked a trip to the Mayan Palace for Aug. 19-26 a few months back and have been reading this site and many others leading up to it. His parents own 3 timeshares here in the states through RCI and we were originally trying to go to a... More 

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25 Thank kygirl25
A TripAdvisor Member
Reviewed 19 August 2005

grand mayan palace is worth the sleeping quarters. don't bother with the smaller suites or efficiencies. trust me, only the grand if staying at the mayan palace in acapulco. if you booked a regular room one trick is to sign up for the 3 hour timeshare tour. you won't regret it. don't buy, but they will upgrade you to the... More 

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15 Thank A TripAdvisor Member
Los Angeles, California
Level Contributor
48 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed 15 August 2005

We stayed at the Mayan Palace in Acapulco July 22-29 2005. Everything was perfect. We agreed to the sales presentation in order to upgrade to the Grand Mayan. I highly recommend it. The regular Mayan Palace rooms are ok but just that. The Grand Mayan is 800 square feet rooms with beautiful furnishings, a bathtub in the room, new kitchen... More 

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16 Thank Ingrid P
Durham, NC
1 review
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 1 August 2005

We had a hard time at first because we were compairing this resort to the Mayan in Cancun..............to say the least --- you have to find your own fun here especially at night............. Check in was REALLY REALLY bad.......... Breakfast buffet......Wonderful well worth the $$$$$ Bed's very hard and uncomfortabl....... Paul and staff at activies area are amazing......thanks guys too... More 

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13 Thank Carrie T
A TripAdvisor Member
Reviewed 20 July 2005

The Mayan Palace is seeing a lot of construction at this time the good is getting better. I just got back on Saturday, it is a beautiful resort, I upgraded to the Grand Mayan from Mayan Palace. The lake that is next to the water park is going to be drained and a Mayan size pool is going in its... More 

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15 Thank A TripAdvisor Member
A TripAdvisor Member
Reviewed 17 July 2005

Our first time visiting a Mayan Palace. Took advantage of the comp upgrade to Grand Mayan and 15% of bill. Room was large and well maintained. Sales staff took no for an answer and we were on our way. hotel is wonderful. Staff is fantastic. Concierge staff is extremely helpful. Will certainly go back often.

Helpful?
9 Thank A TripAdvisor Member
Lake St Louis, MO
1 review
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 28 June 2005

My wife and I and a couple of friends went to the Acapulco Mayan Palace June 19 - 26, and after reading some of the reviews on this website, I admit I was somewhat worried about what to expect. The comments ranged from "horrible" to "outstanding." Well, we were pleasantly surprised by our stay there. For a little backround, we... More 

Helpful?
69 Thank oefmoang

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Amenities

Highlights
  • Restaurant
  • Pool
  • Bar/Lounge
  • Beachfront
  • Room Service
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Golf Course
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
  • Babysitting

Additional Information about Mayan Palace Acapulco

Address: Avenida Del Palmar 1121 | Playa Diamante, Acapulco 39900, Mexico
Region: Mexico > Pacific Coast > Guerrero > Acapulco
Price Range: $281 - $515 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mayan Palace Acapulco 4*
Number of rooms: 360
Reservation Options:
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Also Known As:
Mayan Palace Acapulco Hotel Acapulco
Acapulco Mayan Palace
Mayan Palace Hotel Acapulco
Hotel Style:
#5 Romantic Hotel in Acapulco
#6 Family Hotel in Acapulco
#7 Luxury Hotel in Acapulco
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Questions & Answers

Here's what travellers have asked, with answers from Mayan Palace Acapulco staff and other travellers.
64 questions
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Questions? Get answers from Mayan Palace Acapulco staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not choose the studio, it does not have a microwave or refrigerator”
 of 5 bubbles cnitab, 11 Nov 2016 | Read review
“The fixtures and furniture were outdated, but clean. The best room faces the pool.”
 of 5 bubbles darthyj, 26 May 2016 | Read review
“My family stayed in the 4th building it was a bit of a walk back to our room at night but it was worth it because it was so quite.”
 of 5 bubbles 248mayaj, 1 May 2016 | Read review
“This facility offers a room with front view of the pool and ocean or a room with a view of the lovely golf course.”
  • Night View of the Pool
  • The New Pool
 of 5 bubbles SpacemanHarry, 28 Apr 2016 | Read review
“All rooms seemed fine.”
 of 5 bubbles 572NatalieG, 25 Apr 2016 | Read review
5 of 5
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