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This summer I traveled with my Husband on vacation to Acapulco. We stayed at the Grad Mayan Hotel in a one bedroom suite, room 3337 and it was the best decision! The Hotel has great room service, great food choices, and so many things to...More
Please give me a thumbs up if you find this useful. It’s a nice hotel, visually spectacular etc. Many would be more than happy to stay here. But... there is quite a lot that is over priced that they use as leverage to go to...More
Response from Vidanta V, Manager at Mayan Palace at Vidanta AcapulcoResponded 1 week ago
Dear CaptainCondom :
We truly appreciate your taking the time to provide us with the detailed feedback of your sojourn at the Mayan Palace. We really thank you for your kind comments about our front desk and bellboy’s staff and the resort’s pool area.
Hi this is a very beautiful property and we have had a great first 24 hours, especially thanks to Katia, Yessica and Isabel Christina! Also, our driver Ricardo who we found on TripAdvisor (firstname.lastname@example.org).
However, we are very upset to learn the Kids Club is...More
The hotel is clean and well staffed, with daily entrainment schedules, restaurants, bars, and direct beach access with white sand, umbrellas and chases. The territory is huge and 24/7 security guarded with restricted access. Walking to the gate is too far, so there is a...More
2 Thank pristinepaint
Response from Vidanta V, General Manager at Mayan Palace at Vidanta AcapulcoResponded 1 week ago
We really appreciate the time you have spent sharing with us your impression of your stay at Mayan Palace. It is good to know that you think our property is complete in terms of services, that you liked the rooms, and that in...More
The staff was wonderful, especially Hermes of the Joy Squad and Arecilla at the "Si"
restaurant. The thing we enjoyed most at this resort that there was almost no pressure from timeshare sales persons.
We emailed a cab driver, Ricardo Alvarez, who met us punctually...More
1 Thank Bruce R
Response from Vidanta V, Manager at Mayan Palace at Vidanta AcapulcoResponded 4 weeks ago
Dear Bruce R ,
Thank you very much for giving us your comments and experiences about your vacation at Mayan Palace We are pleased to know that you had a wonderful vacation.
We are also pleased that you have enjoyed our facilities , since all...More