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Located in the prestigious Punta Diamante beach area; breathtaking views of the ocean and near the International Convention Ctr. Accommodations: Master Suites Grand Class Suites Governor Suites Presidential Suite *Quinta Real Acapulco offers luxury accommodations. Each guestroom features baths with marble floors, satellite televisions, and great views. Restaurants & Bars: The gourmet restaurant serves elegant Mexican and international cuisine The Beach Club Restaurant serves ceviche and other grilled and seafood items The lobby bar offers evening cocktails and live music
Our timeshare is in Acapulco so each year prior to checking into it for three weeks of sheer heaven we try to stay in a resort that we feel will give us enjoyment from the time we arrive till we checkout several days later. Well...More
Wifi - poor
Room conservation - poor ( Governor’s suite)
Staff - friendly but poorly trained
General conservation of the hotel - poor/fair
The day we arrived to the hotel there was no water on the property,
no showers, no using toilets, nor wash hands...More
One positive: has direct access to the beach. And it’s at the end of the strip , away from the crowds . And the ocean views from most of the rooms are nice.
But that’s where the nice things end. The beach itself is a...More
The location is privileged, the hotel a gem, the rooms very nice, the service a bit slow - but I just can’t understand the reason they are not able to serve halfway decent food in this place.
The breakfast buffet is quite ok, if you...More
Spectacular setting on a cliff with amazing views of Playa Revolcadero. The hotel is pretty old. Amenities are mediocre. Rooms are generously large and comfortable with micro balconies.
The gym is a joke. Only one treadmill and super hot without ventilation! The pool area is...More
Date of stay: October 2017
Response from arangel67, Gerente at Quinta Real AcapulcoResponded 31 October 2017
Thank You very much for giving us your Feedback.
Feedback like your it´s very important.
Make us to improve our standards and guest satisfaction.
I personally will give the proper follow up.
Thank you again and hope to host you in a near...More