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Emporio Acapulco Hotel

PricelineUSD 61*
View Deal
07/05/2017 08/05/2017
1 room 2 adults 0 children
USD 97*
USD 61*
Great Deal
USD 72*
USD 72*
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Emporio Acapulco Hotel
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1,030 Reviews from our TripAdvisor Community

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Showing 346: English reviews
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Reviewed yesterday NEWvia mobile

Very good hotel. Clean, has everything what tourist need. Beautiful views from the balcony. Helpful staff. Very nice swimming pool. I would recommend it. The only thing i didn't like it was the late playing music outside.

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Helpful?
Thank GGPPGG
Burlington, Canada
Reviewed 1 week ago

we had a superior ocean view 6th floor. hotel staff were very friendly and helpful though could have done with more English speaking staff at times. We spent most of our time at the adult only pool. It was very relaxing, pool was clean and service was generally good. There are cabanas on the beach at a cost unless you...

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Helpful?
2Thank rodcourt
Emporio A, Director General at Emporio Acapulco Hotel, responded to this review

We welcome your comments; we do our best to ensure that all our guests enjoy their stay and rest, we hope on your next visit to these beautiful Port.

Bettendorf, Iowa
Reviewed 1 week ago

Stayed here for our spring break 3/11-16th. !0 minute wait at check in (around 1pm). Got a room on the 5th floor (asked for higher but were denied). Great room and view. Arrived on a Saturday so the place was packed with Nationals. Let's just say the elevators were being used efficiently. When I didn't think one more could fit...

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Helpful?
2Thank QCbulldog
Emporio A, Director General at Emporio Acapulco Hotel, responded to this review

We appreciate the comments from your recently stay and your preference, we make our best effort to guarantee quality services and we will tell to our staff your service satisfaction, we hope to have the opportunity to welcome you again in your home in the near future.

A TripAdvisor Member
1 review
1 helpful vote
Reviewed 3 weeks ago via mobile

We had a great time in Acapulco, the hotel was really nice and the amenities were great, pool was clean and food was good. Great location at the heart of costera Miguel Alemán. Staff is really friendly. The only downside is that they gave us a first floor room and we ask for a upper floor but they said they...

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Helpful?
1Thank A TripAdvisor Member
Emporio A, Director General at Emporio Acapulco Hotel, responded to this review

We appreciate the comments from your recently stay and your preference, we will work to guarantee quality services and we will tell to our staff your service satisfaction, we hope to have the opportunity to welcome you again in your home in the near future.

Vancouver, Washington
Reviewed 12 March 2017 via mobile

We stayed here for 4 nights after being at a hotel closer to the airport for the 1st part of our stay. I would 100% stay here again. Beautiful grounds, great location. We ate breakfast buffet at the hotel, it was good. They have a lot of options including an omlette bar and a fresh juice bar, where they added...

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Helpful?
2Thank anilif
Emporio A, Director General at Emporio Acapulco Hotel, responded to this review

Thank you for your comments of your recent stay at Emporio Acapulco, We hope to have the opportunity to welcome you again in the near future.

México
Reviewed 7 March 2017

This hotel has a very good location, has beach, near many types of restaurants. and for shopping. You can walk arround any time. Has a valet parkiing. The staff is nice, the rooms are clean. Has a nice gym.

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Helpful?
Thank Carlos B
Emporio A, Director General at Emporio Acapulco Hotel, responded to this review

We appreciate the comments from your recently stay and your preference, we will work to guarantee quality services and we will tell to our staff your service satisfaction, we hope to have the opportunity to welcome you again in your home in the near future.

Cicero, Illinois
Reviewed 4 March 2017

Great location close to everything. Shopping and food are walking distance. The resort is beautiful, clean and the employees are very friendly and helpful. Beach is right outside the resort making it even better.

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Helpful?
Thank Guera_Nancy
Emporio A, Director General at Emporio Acapulco Hotel, responded to this review

We appreciate the comments from your recently stay and your preference, we make our best effort to guarantee quality services and we will tell to our staff your service satisfaction, we hope to have the opportunity to welcome you again in your home in the near future.

Vancouver, Canada
Reviewed 28 February 2017

Wonderful resort in Acapulco. We stayed 9 nights and had a great time. Pros: - All the rooms have sea views, with really great views over the beautiful Acapulco bay. - Three pools, one for family and two for adults, with a lot of different seating options, including very comfortable pool beds in one of the adult pool. - Fantastic...

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Helpful?
Thank MonkeysandWine
Emporio A, Director General at Emporio Acapulco Hotel, responded to this review

We appreciate the comments from your recently stay and your preference, we make our best effort to guarantee quality services and we will tell to our staff your service satisfaction, we hope to have the opportunity to welcome you again in your home in the near future

Reviewed 27 February 2017

We traveled to Acapulco annually from the late 90's until 2011 as we had a timeshare at the Emporio for a 2 room adjoining suite. When things got "dicey" safety-wise our previous travel companions did not want to go there anymore so we let the timeshare go and made other choices for February travel. This year we made a decision...

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Helpful?
Thank 10sgirl2
Emporio A, Director General at Emporio Acapulco Hotel, responded to this review

We appreciate the comments from your recently stay and your preference, we make our best effort to guarantee quality services and we will tell to our staff your service satisfaction, we hope to have the opportunity to welcome you again in your home in the near future

Ottawa, Canada
Reviewed 20 February 2017

I always hope they climb back up, but they keep falling. This hotel has attracted a bad crowd as well. They love to apologize but they NEVER CHANGE - lol. Avoid this dump, as it is neglected by the owners. You will never see a "real" manager either - as there are none. Avoid this bad news hotel. You will...

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Helpful?
Thank Luis M
Emporio A, Director General at Emporio Acapulco Hotel, responded to this review

Thank you for your comment of your stay at Emporio Acapulco, we offer you a sincere apology for the inconvenience. We hope to have the opportunity to welcome you again in the near future

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Food & drink at the hotel
Texas Ribs Costera
Texas Ribs Costera
Cuisines: American, Barbecue
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Kitchenette
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting

Additional Information about Emporio Acapulco Hotel

Address: Avenida Costera Miguel Aleman 121 | Fracc Magallanes, Acapulco 39670, Mexico
Region: Mexico > Pacific Coast > Guerrero > Acapulco
Price Range: $29 - $265 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Emporio Acapulco Hotel 3.5*
Number of rooms: 419
Reservation Options:
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Also Known As:
Emporio Hotel Acapulco
Acapulco Emporio Hotel
Emporio Acapulco
Hotel Emporio Acapulco
Hotel Style:
#4 Spa Hotel in Acapulco
#4 On the Beach Hotel in Acapulco
#8 Best Value Hotel in Acapulco
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Questions & Answers

Here's what travellers have asked, with answers from Emporio Acapulco Hotel staff and other travellers.
24 questions
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Dayton
Cape Girardeau, Missouri
Cape Girardeau, Missouri
Houston, Texas
5 months ago

See all questions (24)

Questions? Get answers from Emporio Acapulco Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“higher floor (superior ocean view) so you do have a wonderful view of the ocean”
rodcourt, 19 Apr 2017 | Read review
“All the rooms are great have stayed here numerous times no complaints.”
Guera_Nancy, 3 Mar 2017 | Read review
“All rooms have an ocean view - but lower rooms are often blocked. Ask to see the room before you agree.”
  • Sunset from balcony on 7th floor- South tower.
10sgirl2, 26 Feb 2017 | Read review
“As to be in higher rooms, as it can be very noisy”
Z9768XEluism, 19 Feb 2017 | Read review
“The higher the better, at least 7th floor or higher. The view will be better and there will be less noise.”
monty1208, 19 Feb 2017 | Read review
5 of 5
Priceline
USD 61* /night
View Deal
Orbitz.comUSD 72
Booking.comUSD 72
TripAdvisorUSD 72
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*Disclaimer
Prices are for 1 room, 2 adults
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