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Pierre Mundo Imperial

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Traveller (393)
Pool & Beach (135)
Dining (119)
Overview
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Costera de las Palmas S/N Col Granjas del Marquez, Acapulco 39890 Mexico See on map
Name/address in local language
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
3.5 Star accommodation
Additional information
Go to hotel website
Reviews (1,041)
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214 results
Traveller rating
88
67
28
21
10
Traveller type
Time of year
LanguageEnglish
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88
67
28
21
10
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All reviews sister hotel public beach hotel management long weekend breakfast buffet a great vacation ocean view fairmont princess pools tennis properties loungers humidity
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1 - 5 of 214 reviews
Reviewed 14 August 2018 via mobile

The hotel needs a lot of remodeling. The construction is nice and classic but very old. Not many good options to eat and some plates were poorly executed. The only good thing is the value for your money as the rooms were cheap but also...More

Thank MTorre
Response from PierreMundoImperial, Gerente de Calidad en el Servicio at Pierre Mundo ImperialResponded 14 August 2018

Thank you MTorre for sharing your experiencie with us, I really appreciate your kind and constructive review. You can be sure that your feedback is taken seriously and that it will of course help us prevent future defects in our services. We truly regret the...More

Reviewed 6 June 2018 via mobile

The late check in because flight delays was the worst ever , I rent 2 rooms 4 nights via internet and was a little complicated to understand the prices and options the young prepotente guy was without smile doing a robot job. I tell him...More

Thank B1c2
Response from PierreMundoImperial, Gerente Servicio a huespedes at Pierre Mundo ImperialResponded 7 June 2018

Dear B1c2, Thank you for sharing your comments. We would definitely follow-up, your experience is certainly not typical of the high level of service we strive to provide our guests each and every day. We truly regret the fact that your expectations were not met....More

Reviewed 2 June 2018 via mobile

Don't waste your money. The hotel is old. The rooms are old. The food is expwnsive and awful. We specifically asked at our check in for a private room away from the elevator and noise. We got the room next to the elevator just where...More

Thank Maricarmen S
Response from PierreMundoImperial, Gerente De Servicio a Huéspedes at Pierre Mundo ImperialResponded 8 June 2018

Dear Maricarmen, I really appreciate your kind and constructive review, I would definitely follow-up with our staff, your experience is certainly not typical of the high level of service we provide to our guests. We are permanently in contact with the different Government entities and...More

Reviewed 27 April 2018

Excursion from Oceania Marina to Pierre Mundo Imperial Resort. Don't waste your precious time or $$ *Nothing like description in brochure which led one to believe you would be visiting a 5 star resort. Tour turned out to be to a subpar 3rd rate 'resort'...More

Thank Bluenose1970
Response from PierreMundoImperial, Gerente at Pierre Mundo ImperialResponded 6 May 2018

Dear Bluenose1970, I really appreciate your kind and constructive review. Please receive our sincerest apologies for the inconveniences you mention to have had to deal during your stay at our Hotel. We truly regret the fact that your expectations were not met. Rest assured that...More

Reviewed 23 April 2018

Traveled here back in Feb. and stayed here and their sister hotel Princess Mundo. BOTH hotels double charged me and I am still trying to deal with it!! Pierre Mundo charged me back in Feb. and AGAIN on my April statement. If I did not...More

Thank loudoun1
Response from PierreMundoImperial, Guest Services at Pierre Mundo ImperialResponded 27 April 2018

Dear Loudoun1, Please receive our sincerest apologies for the inconveniences you mention to have had. Can we contact you by email or phone number to verify the double charge that appears on your balance? Sincerely, Violeta Valverde Guest Services

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About
Description
Once the private hideaway of J. Paul Getty, Pierre Mundo Imperial, one of the best resorts of the country, is the perfect intimate getaway. Mexican villas, bungalows and low-rise buildings sit amidst More tropical gardens overlooking three pools on Acapulco's beautiful Revolcadero Beach. Swim, golf, play tennis and enjoy our fine dining restaurants in secluded luxury at Pierre Mundo Imperial resort in Mexico. A testament to a superior experience and service levels, the Pierre Mundo Imperial hotel has been named the recipient of the prestigious AAA Four Diamond Recognition. Additionally, the prestigious publication Travel & Leisure ranked Pierre Mundo Imperial as one of the best 100 hotels in Latin America and the Caribbean, and the best resort in Acapulco. USA Today named it one of the 10 best hotels all over the world. Pierre Mundo Imperial also offers the perfect scenery for romantic weddings. Just imagine saying "yes" with the ocean as your main witness. With the soaring mountains of the Sierra Madre on one side and the crystal blue Pacific on the other, the splendid tropical paradise of Pierre Mundo Imperial Acapulco awaits you for your next event or vacation. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free Internet
Bar/Lounge
Beachfront
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Golf Course
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Tennis Court
Wheelchair Access
Free Parking
Spa
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
On the Beach
,
Family
,
Romantic
Room types
Non-Smoking Rooms, Family Rooms, Suites
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
On the Beach
,
Family
,
Romantic
Room types
Non-Smoking Rooms, Family Rooms, Suites
Number of rooms
229
Price range
USD 97 - USD 270 (Based on Average Rates for a Standard Room)
Also Known As
The Fairmont Pierre Marques Hotel Acapulco
,
Fairmont Hotel Acapulco
,
Fairmont Acapulco
,
Pierre Marques Acapulco
,
Acapulco Fairmont
Location
Mexico > Pacific Coast > Guerrero > Acapulco
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
On the Beach
,
Family
,
Romantic
Room types
Non-Smoking Rooms, Family Rooms, Suites
Number of rooms
229
Price range
USD 97 - USD 270 (Based on Average Rates for a Standard Room)
Also Known As
The Fairmont Pierre Marques Hotel Acapulco
,
Fairmont Hotel Acapulco
,
Fairmont Acapulco
,
Pierre Marques Acapulco
,
Acapulco Fairmont
Location
Mexico > Pacific Coast > Guerrero > Acapulco
Photos
Traveller (393)
Pool & Beach (135)
Dining (119)
Room & Suite (110)
Amenities (23)
Family and Play Areas (5)
Nearby
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Questions & Answers
Ask a question
travelerfromromania
22 July 2018|
AnswerShow all 3 answers
Response from dking211 | Reviewed this property |
Yes
0
Votes
nancy39
15 January 2018|
AnswerShow all 2 answers
Response from PierreMundoImperial | Property representative |
Dear Nancy, yes it is possible to purchase a day pass at Pierre. The cost is $350 per adult. Best regards, Pierre Mundo Imperial
0
Votes
Google Translation
Room Tips
"Enjoyed our bungalow a lot."
JorgeP337
2 Apr. 2018
Read review
"Stay at an Elite room at the Alas area, closer to pool and beach. Some of them have a big terrace"
fernandomE1147AL
29 Mar. 2018
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"Make sure you get the type of room you are paying for!"
gerardoc645
20 Jan. 2018
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"Avoid rooms at villa 11; they are out of a horror movie."
Inn_king
3 Jan. 2018
Read review
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