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Hampton Inn by Hilton Monterrey/Galerias-Obispado

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Room & Suite (26)
Traveller (44)
Room & Suite (26)
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Rooms
25 Nov.26 Nov.
|
1 room, 2 adults, 0 children
Standard Room
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About
Hampton Inn is a leading brand of quality, value-priced hotels. Here you'll find clean, fresh, comfortable rooms standard with a coffee maker, iron and ironing board, and complimentary in-room movie channel. Enjoy complimentary local calls and no surcharge for using a calling card. Guests also enjoy the following complimentary items: On the HouseTM hot breakfast, Hampton's On the RunTM breakfast bags (Monday-Friday), high speed internet access in every room, wireless internet access in the lobby and more.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Wheelchair Access
Breakfast included
Free Parking
Meeting Rooms
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Room features
Non-Smoking Rooms
Air Conditioning
Suites
Family Rooms
Good to know
HOTEL STYLE
Mid-range
Family
HOTEL CLASS
Hotel links
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Special Offer:Double Points, Every Stay
Hotel deals
Reviews (679)
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115 results
Traveller rating
29
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13
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LanguageEnglish
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1 - 5 of 115 reviews
Reviewed 18 September 2018

I chose this hotel because of the convenient location to downtown and other areas of interest. Getting in the hotel is a little tricky, make sure you are driving northbound on Gonzalitos when you are coming in and get in the McDonald's driveway.I like this...More

Review collected in partnership with Hampton
Thank Julian E. V
Response from Erika A, Gerente at Hampton Inn by Hilton Monterrey/Galerias-ObispadoResponded 19 September 2018

Dear Mr. Julian It is a pleasure to hear from that your last stay with us, was a complete satisfaction. Thank you so much for your comments Best regards. Erika Aregullin General Manager. Making you happy happy, makes us happy

Hotel's Favourite
Reviewed 29 August 2018

This has become our home away from home and for good reasons. Close to everything, next to an Applebee’s , hen grocery , italian restaurant and excellent customer service . We always prefer this as one of the best

Review collected in partnership with Hampton
Thank Joe D
Response from Erika A, Gerente at Hampton Inn by Hilton Monterrey/Galerias-ObispadoResponded 12 September 2018

Dear Joe It is a pleasure to hear from you that your last stay with us, was a complete satisfaction. Thank you so mucho for your comments Regards Erika Aregullin General Manager

Reviewed 12 August 2018

This is by far the worst experience that we have ever experienced in a Hilton brand I was never treated the way I was treated in this property that General Manager was never around to talk to us when we first got there they gave...More

Review collected in partnership with Hampton
Thank OnAir682726
Response from John-HiltonHelp, on behalf of management at Hampton Inn by Hilton Monterrey/Galerias-ObispadoResponded 22 August 2018

Dear TripAdvisor Member, We are sorry we were not able to provide you with a better quality of service. This is not typical of our usual Hamptonality and management staff, and we are always looking for ways to improve our customer experience. We try hard...More

Reviewed 3 August 2018

The A/C broke at night around 10PM and the solution they gave was to wait until the next day... Monterrey is at 90-95F during this time of the year... the service guy already has left and could not come back and they supposedly did not...More

Review collected in partnership with Hampton
Thank jpinto693
Response from John-HiltonHelp, on behalf of management at Hampton Inn by Hilton Monterrey/Galerias-ObispadoResponded 10 August 2018

Dear jpinto693, Thank you for taking the time to write a review about your stay with us. We truly appreciate your comments and are very sorry for the A/C not working and that we were unable to assist more. We will address your comments with...More

Reviewed 6 July 2018

Stayed here on long road trip from Mazatlán to Dallas, TX. Facility is clean, modern and well staffed. Excellent location right on route. Staff was very helpful to find vegan dinner option and spoke excellent English.

Review collected in partnership with Hampton
Thank grantaallen
Response from Erika A, Gerente at Hampton Inn by Hilton Monterrey/Galerias-ObispadoResponded 14 July 2018

Dear Guest It is a pleasure to hear from you that your last stay with us, was a complete satisfaction. Best regards. Erika Aregullin General Manager. Making you happy happy, makes us happy

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Room Tips
"Not much of a view and the hotel is far enough from the main street, so no special preference I notated"
tomaY2494KY
24 Jan. 2018
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"if booking in April or May first call and ask if elevators have been fixed as well as air..."
XFDAGRET
10 May 2017
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"Ask for a room on the back of the hotel facing Cerro del Obispado where the big flag is. You'll avoid..."
StefanTC
4 Jan. 2017
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"upper level rooms, close to elevator"
aghyba
7 Nov. 2016
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PRICE RANGE
USD 85 - USD 147 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hampton inn by hilton monterrey/galerias-obispado hotel monterreyhampton inn monterreymonterrey hampton inn
LOCATION
MexicoNorthern MexicoNuevo LeonMonterrey
NUMBER OF ROOMS
223
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