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Krystal Monterrey

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Room & Suite (47)
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2 Dec.3 Dec.
1 room, 2 adults, 0 children
Standard Room
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  • Excellent44%
  • Very good28%
  • Average17%
  • Poor6%
  • Terrible5%
GreenLeaders Silver level
Appreciate the beauty of Cerro de la Silla from the spectacular architecture of the Krystal Monterrey: 9 floors with large windows onto a wonderful view of one of the country's most important cities. The hotel's entrance, with its red quarry stone arches, invites guests to an unparalleled business or pleasure experience.
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Property amenities
Room Service
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Wheelchair Access
Free High Speed Internet (WiFi)
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Room features
Non-Smoking Rooms
Air Conditioning
Family Rooms
Accessible rooms
Good to know
Centrally Located
Mountain View
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Reviews (990)
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All reviews fiesta americana macro plaza walking distance great hotel barrio antiguo sofa bed double room good quality food would stay here again main plaza free wifi buffet breakfast indoor pool other hotels front desk staff downtown lobby
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1 - 5 of 95 reviews
Reviewed 4 days ago via mobile

I came for a business trip. Overall hotel is OK for the price and location. The pillows are too big and uncomfortable, the AC at my room didn't work and it was very hot all night. No free bottled water or snack.More

Thank julianlleraJ
Response from Krystal M, Gerente at Krystal MonterreyResponded 3 days ago

Dear guest: Thank you for staying in touch with us and giving us your time to share your comments. Each of them allow us to know the service we provide to our guests. We are looking forward to your visit as it will be a...More

Reviewed 18 September 2018 via mobile

I had been visiting this hotel back when it was formerly Fiesta Americana. When renovations were about to begin,i skipped it altogether and hadn’t been back in 3 years. Well imagine my surprise to see it totally renovated! I even took more pictures than usual...More

Thank ringmav
Response from Krystal M, Gerente at Krystal MonterreyResponded 18 September 2018

Dear guest: We appreciate the time you gave us to share your comments. It was a pleasure to have you at home. We are looking forward to your visit soon, as it will be a pleasure to have you back home. Thanks for your preference!

Reviewed 17 September 2018 via mobile

Excellent place to stay. Walking distance (three blocks) from MacroPlaza, five minutes from a Plaza de la Tecnologia, close to the boarding area for the Santa Lucia Water Ride. The hotel looks great, and staff is friendly. Only issue is that we booked an king-size...More

Thank danielrJ3276RK
Response from Krystal M, Gerente at Krystal MonterreyResponded 17 September 2018

Dear guest: Thank you for keeping in touch with us, we appreciate that you have chosen Krystal Monterrey for your stay. It was a pleasure to have you at home. It will be a pleasure to have you back at home. Thanks for your preference!

Reviewed 13 September 2018

This was my very first visit to Monterrey Mexico. My Spanish is limited however Dennise and Larissa w/ reception were very helpful with translation. The restaurant was amazing. Mario provided an excellent breakfast daily. Busboy's, Humberto, and Albino effortlessly handled all the hassles associated with...More

Thank Allen L
Response from Krystal M, Gerente at Krystal MonterreyResponded 14 September 2018

Dear guest: It was a pleasure to have you at home. We appreciate the time you gave us, to share your comments. Each one of them are very important for us, since they allow us to know the service that we offer to our guests....More

Reviewed 10 September 2018

Truly enjoyed this place. Excellent breakfast with discounts for repeat days. Decent restaurant for lunch/dinner. Many others within walking distance. Well located. Nice Gym. Good room. Comfortable bed. No complaints. I was there on Business and it did the job well. I even had same...More

Thank miamiwaze
Response from Krystal M, Gerente at Krystal MonterreyResponded 12 September 2018

Dear guest: It was a pleasure to have had it at home, we appreciate the time you gave us, to share your comments. Each one of them are very important for us, since they allow us to know the service we provide to our guests....More

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Room Tips
"Rooms facing the scenic mountains are a plus."
13 Sep. 2018
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"Ask for a room with a view"
31 Oct. 2017
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"Replacing the carpets will upgrade the hotel perception significantly. "
16 Oct. 2017
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"You have to pay an extra charge if you want a new renovated room"
26 Jun. 2017
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USD 62 - USD 195 (Based on Average Rates for a Standard Room)
fiesta americana centro monterrey hotel monterreyfiesta americana monterreymonterrey fiesta americana
Fiesta Americana Monterrey
MexicoNorthern MexicoNuevo LeonMonterrey
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