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Holiday Inn Monterrey Norte

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Holiday Inn Monterrey Norte
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66 Reviews from our TripAdvisor Community

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Showing 20: English reviews
Mexico City, Distrito Federal, Mexico
Reviewed 16 June 2013

Having to leave your dogs in a cage in the back of the parking lot with no space IS NOT BEING PET FRIENDLY! The hotel security wouldnt even let them out onto the grass... This is a terrible hotel on a busy street with lots of traffic and noise and it is WAY too expensive for what they offer! Terrible,...

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Helpful?
Thank Doris P
IHGCare, Guest Relations Manager at Holiday Inn Monterrey Norte, responded to this review

Dear Doris P, Thank you very much for sharing your experience with us. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. While we are a pet friendly hotel, we implement strict pet guidelines to ensure that we accommodate all our guests' preferences, I...

Ajijic, Mexico
Reviewed 14 April 2013

We only spent a night there, it was fine....Comfy bed, clean room, attractive enough. The Best part was the breakfast buffet, included in the price of the room...it was freakin awesome! Fresh o.j., omelets, even huitlacoche ( a delicacy) . It was very good, I would stay at this hotel again just so I could eat breakfast there.

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Helpful?
Thank Foodrx
IHGCare, Guest Relations Manager at Holiday Inn Monterrey Norte, responded to this review

Dear Foodrx, Thank you for staying with us and providing us with your valuable feedback. We certainly do our utmost to make your stay comfortable and we are pleased that the room accommodations as well as the breakfast served during your stay were the highlights of your stay. Thank you again for your review and we hope to have an...

Dallas, Texas, United States
Reviewed 28 January 2013

The general experience is not so good, with dirty carpets and an overall "old" feeling inside the hallways. I usually travel with my pet and other hotel chains let you keep it inside the room. Here they sent my dog to a filthy cage outside the building with nighttime temperatures almost below freezing. I was admonished for trying to cross...

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Helpful?
1Thank Juan Pablo R
IHGCare, Guest Relations Manager at Holiday Inn Monterrey Norte, responded to this review

Dear Juan Pablo R, Thank you so much for your recent comments. We are hospitality professionals who pride ourselves on delivering world class service. For that reason, the comments regarding the level of service from our hotel staff, condition of the hotel and poor service are troubling and will certainly be looked into. I assure you the feedback of our...

Mexico City, Mexico
Reviewed 6 January 2013

WE payed for the night with breakfast included, they did not give us the breakfast saying it was a mistake, but they charged the full price in advanced. We ask the recepcionist about hte cost of the call to 800, she said it was free, when we checked out they charged a,lot for one call. They usually have parties, the...

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Helpful?
Thank IRA_LELI98
IHGCare, Guest Relations Manager at Holiday Inn Monterrey Norte, responded to this review

Dear IRA_LELI98, Thank you very much for your recent stay with us. I am deeply sorry we fell below your expectations. Our hotel is very proud of its level of service, cleanliness and quality of its product and for this reason your comments are very troubling and will certainly be looked into. We’d like to obtain some additional detail regarding...

Reviewed 14 May 2012 via mobile

The hotel is definetely timed, I normally pay too much attention into details, but you do not mind that too much probably you will not notice, the staff was ok nothing extraordinary, the breakfast was a buffet with warm food,( omelette, chilaquiles, pozole,) nothing bad for a 90usd nigth rate, if I would stay here again? , I would think...

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Helpful?
1Thank Smartbob
Management response:

Dear Smartbob, Thank you for taking time out of your busy day to leave us a candid review. We are glad you liked the value of our hotel as well as our breakfast options. I apologize you were not satisfied with the room accommodations received. While we understand that your stay was not 100% satisfactory, we would hope that you...

Dallas, Texas
Reviewed 31 January 2012

I decided to stay at this hotel after trying the Hampton Inn one block down the street. As with the Hampton Inn, this Holiday Inn is very outdated an in dire need of a complete renovation. The only modern amenity in the room is the flat screen TV. Otherwise, everything else has to be at least 20 years old. On...

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Thank Dansladen
Evergreen, Colorado
Reviewed 11 November 2011

My first time in Mexico and this hotel is used often by my employer due to it's proximity to our facility here. This is probably a bit below average for US standards. The lobby, restaurant, and bar are very nice and the service and food were quite good, but the rooms were a bit dated - this one big turn...

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Thank Travelin_Man069
Columbus MS
Reviewed 7 January 2011

I stayed for about one week beginning about Dec 29, 2010. I find Mexico charming and overlook minor issues as a difference of culture. However, on the night of Dec 29, 2010, there was a live-band party booked 25 feet from my exterior wall which was entirely glass. This party lasted until 12:30 AM. No, Im did not complaint a)...

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Thank VinceR355
dallas
Reviewed 11 January 2009

My stay there EXCELLENT!!!! I was there for a total of 25 days. They made my stay easy from help with the rental car to dry cleaning. The room service and the house keeping also Superb!! I believe that in between the heat and the congestion this hotel is truely a "Diamond in the Rough!"

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Thank planedr
Guadalajara, Mexico
Reviewed 12 December 2007

This hotel was a choose of the company and it was a good one. The rate included a bufett breakfast. The room is really good and convenient, with all the services you can expect on a Holiday Inn. The bad new is the location. In the nearby area you won't fine nothing nice to go and have a nice walk,...

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Helpful?
Thank tecouag

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hotel Holiday Inn Monterrey Norte is located in the North Side of the city, in the heart of the Industrial and Maquiladora zone, Whether your visit to Monterrey brings you to us for business or pleasure, we are ready to serve you. From check-in to check-out, we offer a service that only the best hotels can give and our competitors want to match. Our Hotel in Monterrey features a two floor horizontal style building where most rooms come with a garden or pool view and the lower floor rooms have controlled access parking. Our Priority Club members get to use at no charge our Business Center. Start your day with the most delicious buffet. For lunch try our local meals buffet or order from our international menu. For dinner we recommend you select a 'norteño' style steak. Enjoy our swimming pool surrounded by beautiful gardens where you will find chairs, tables and umbrellas if you want to rest, eat or work outdoor. After a hard day work, relax in our Madame Garbo Lobby Bar listening live music or in our Night Club. The closest hotel to the industrial zone, bullring, racetrack, baseball stadium, soccer stadium, the State University Campus, the northern International Airport (Del Norte). Downtown, the Convention Center Cintermex and the North In-Bond manufacturing plants are 10 min away. Welcome to Monterrey ... For your beloved pets we provide kennels as pets are not allowed in the room. ... more   less 

Additional Information about Holiday Inn Monterrey Norte

Address: Avenida Universidad 101 | Co El Roble, Monterrey 66450, Mexico
Region: Mexico > Northern Mexico > Nuevo Leon > Monterrey
Price Range: $96 - $185 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Monterrey Norte 3*
Number of rooms: 198
Reservation Options:
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Also Known As:
Holiday Inn Monterrey
Monterrey Holiday Inn
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Questions & Answers

Questions? Get answers from Holiday Inn Monterrey Norte staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get the rooms next to the pool area they have a good view”
 of 5 bubbles laredo2015, 20 Sep 2016 | Read review
“chose the 300's rooms”
 of 5 bubbles 243LA_Traveler, 13 Dec 2014 | Read review
“Be sure to have breakfast. Warning no elevators. Good lobby bar. Swimming pool but I didn't use.”
 of 5 bubbles OscarR879, 21 Nov 2014 | Read review
“The rooms in the back may be subject to dog barks at night since they are close to the dens.”
 of 5 bubbles JuanPabloR536, 27 Jan 2013 | Read review
“Get a suite - twice the size and still cheap at around $100 US Dollars”
 of 5 bubbles Travelin_Man069, 10 Nov 2011 | Read review
5 of 5