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Safi Royal Luxury Towers

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320 Reviews from our TripAdvisor Community

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Showing 106: English reviews
Ensenada, Mexico
Reviewed 4 weeks ago

First of all please take "Royal Luxury" off the name of this place. The front desk staff when I checked in was only one girl and there was a line of about 20 people waiting to either check in or out. It took me 45 minutes to get my room and the front desk girl was also answering the phone!...

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Helpful?
Thank Baja5557
Safi_Hotels, Director de Relaciones Públicas at Safi Royal Luxury Towers, responded to this review

Dear.: Receive cordial greetings from the entire personnel of Safi Royal Luxury We would like to thank you for your feedback regarding the unfortunately unpleasant stay with us. Before we begin we would like to express our most sincere apologizes for every inconvenience you have encountered during your stay here at Safi Royal Luxury. There is always room for improvement...

Toluca, Mexico
Reviewed 1 November 2016

This hotel is well located within the downtown area, the nearby area is not the prettiest, however, once inside the hotel everything is OK. The service form the staff is remarkable. Having breakfast I just commented that my drink had taken a little bit longer than expected, they apologized immediately, the supervisor went to my room on behalf of his...

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Helpful?
Thank vic2rjosel
Laguna Beach, California
Reviewed 2 October 2016 via mobile

This is a very nice hotel with great staff. For the price of rooms, they should be a bit nicer. The style is a bit classic which is still nice in the lobby, restaurants, and foyer, but dated and shabby in the rooms.

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Helpful?
Thank LocalSandals
Safi_Hotels, Director de Relaciones Públicas at Safi Royal Luxury Towers, responded to this review

Receive cordial greetings from the entire personnel of Safi Royal Luxury We would like to thank you for your feedback regarding the unfortunately unpleasant stay with us. Before we begin we would like to express our most sincere apologizes for every inconvenience you have encountered during your stay here at Safi Royal Luxury. There is always room for improvement and...

Reviewed 20 September 2016

Very nice and beautiful hotel. The location was great. The rooms were clean and lovely. All the hotel staff was very friendly and helpful, especially the bartender at the lobby bar. Everything was great during our stay. Definitely will come back.

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Helpful?
Thank Arturo F
Safi_Hotels, Director de Relaciones Públicas at Safi Royal Luxury Towers, responded to this review

Dear Guest: Greetings from Monterrey, and thank you to share your comments about your recent stay in our establishment. On behalf of our entire personnel, we feel very pleasant that you enjoyed all the hotel facilities at all. Your comments are very important to increase the hotel value getting the best recognition as the best hotel in Monterrey as well....

San Antonio, Texas
Reviewed 13 September 2016

The check in process was smooth and the rooms were lovely. I especially want to thank the bartender at the lobby bar Mr. Fernando Cantu for assisting us with the bride and groom pictures (09/03). His hospitality definitely shined through and was most accommodating. The wifi is a bit spotty throughout the hotel, but the overall stay was lovely.

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Helpful?
Thank elenagcru7
Safi_Hotels, Director de Relaciones Públicas at Safi Royal Luxury Towers, responded to this review

Dear Guest: Greetings from Monterrey, and thank you to share your comments about your recent stay in our establishment. On behalf of our entire personnel, we feel very pleasant that you enjoyed all the hotel facilities at all. Your comments are very important to increase the hotel value getting the best recognition as the best hotel in Monterrey as well....

Reviewed 12 September 2016 via mobile

Visited family for the weekend. Very nice and beautiful hotel. Staff was very friendly and helpful. Andres our waiter at the hotel restaurant was very friendly and knowledgeable about the city. He gave us directions to where we were going in the downtown area.

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Helpful?
Thank Andres R
Safi_Hotels, Director de Relaciones Públicas at Safi Royal Luxury Towers, responded to this review

Greetings from Monterrey, and thank you to share your comments about your recent stay in our establishment. On behalf of our entire personnel, we feel very pleasant that you enjoyed all the hotel facilities at all. Your comments are very important to increase the hotel value getting the best recognition as the best hotel in Monterrey as well. We really...

Medellin, Colombia
Reviewed 11 September 2016 via mobile

Well I came back like I said I would. The hotel part of my visit is still very fine. But my visit to the lobby bar was the worst. I ordered a tequila as my welcome drink and asked for a sangrita. Fernando says he makes it himself. It was brown and disgusting. I told him I didn't like it...

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Helpful?
Thank cinco55555
Safi_Hotels, Director de Relaciones Públicas at Safi Royal Luxury Towers, responded to this review

Receive cordial greetings from the entire personnel of Safi Royal Luxury We would like to thank you for your feedback regarding the unfortunately unpleasant stay with us. Before we begin we would like to express our most sincere apologizes for every inconvenience you have encountered during your stay here at Safi Royal Luxury. There is always room for improvement and...

Reviewed 7 September 2016

Had the worst experience ever in my life, Staff are not welcoming and are extremely rigid at this hotel hotel. Everything about this hotel and what I have faced is just making me remember the horrible experience I had and the way I was mistreated! I would never ever go to this hotel again, I am not exaggerating but even...

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Helpful?
1Thank Abdulla A
Fresnillo, Mexico
Reviewed 26 August 2016

Classy, elegant property, with very friendly staff. The pool is perfect for both kids & grown ups. Being this said, it is useless to mention how clean and tidy the rooms are. The only gap is the surrounding area, I forgot to buy cigarettes before arriving and decided to walk to convenience store from the hotel, but neighbourhood looked risky....

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Helpful?
Thank Alejandro M
Safi_Hotels, Director de Relaciones con Clientes at Safi Royal Luxury Towers, responded to this review
Google Translation

Estimada Huésped: Reciba un cordial y afectuoso saludo de parte nuestra. A nombre del Hotel Safi queremos agradecer inmensamente sus...

Krakow, Poland
Reviewed 20 August 2016

It is a kind of an oasis in the absolutely forgotten territory (dirty, damaged streets, poor people, etc). Important: forget about using English - the staff just don't speak it!! The quality of rooms - decent, the quality of food - a nightmare comparing to food in Monterrey's restaurants. Many crazy hindrances, such as extra papers for breakfast, which you...

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Helpful?
Thank Stanislaw1972
Safi_Hotels, Director de Relaciones Públicas at Safi Royal Luxury Towers, responded to this review

Dear.: Receive cordial greetings from the entire personnel of Safi Royal Luxury We would like to thank you for your feedback regarding the unfortunately unpleasant stay with us. Before we begin we would like to express our most sincere apologizes for every inconvenience you have encountered during your stay here at Safi Royal Luxury. There is always room for improvement...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Conference Facilities
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Luxurious five star hotel with services beyond your expectations, unique in Monterrey. Located in the heart of Monterrey, near iconic and trendy attractions such as Macroplaza, Santa Lucia River Walk, Barrio Antiguo, and Bishop’s Palace. Safi Royal Luxury Centro is ideal for business travelers, it's less than 10 minutes from Cintermex, the most important Exhibition and Convention Venue, and 30 minutes from the international airport. It is also ideal for families, it has beautiful gardens and a unique pool with a waterfall and slide, as well as a relaxing jacuzzi. ... more   less 

Additional Information about Safi Royal Luxury Towers

Address: Privada Pino Suarez No. 444, Monterrey 64000, Mexico
Region: Mexico > Northern Mexico > Nuevo Leon > Monterrey
Price Range: $86 - $109 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Safi Royal Luxury Towers 4*
Number of rooms: 244
Reservation Options:
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Also Known As:
Safi Royal Luxury Towers Hotel Monterrey
Safi Royal Luxury Monterrey
Hotel Safi Monterrey
Safi Royal Luxury Hotel Monterrey
Hotel Style:
#4 Best Value Hotel in Monterrey
#7 Luxury Hotel in Monterrey
#10 Business Hotel in Monterrey
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Questions & Answers

Here's what travellers have asked, with answers from Safi Royal Luxury Towers staff and other travellers.
2 questions
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Questions? Get answers from Safi Royal Luxury Towers staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay here”
 of 5 bubbles Baja5557, 7 Nov 2016 | Read review
“Rooms in the Garden Section are very quiet.”
 of 5 bubbles vic2rjosel, 31 Oct 2016 | Read review
“Ask for tower rooms”
 of 5 bubbles elenagcru7, 13 Sep 2016 | Read review
“Try not to go out to the street walking after 7 PM”
 of 5 bubbles 632alejandrom, 25 Aug 2016 | Read review
“as fas as possible from the street”
 of 5 bubbles Stanislaw1972, 20 Aug 2016 | Read review
5 of 5
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