We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
01/10/2017 02/10/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Sheraton Ambassador Hotel

    Ave. Hidalgo 310 Oriente | Zona Centro, Monterrey 64000, Mexico
    Hotel website
    Save
    Lowest prices for your stay
    01/10/2017 02/10/2017
    Savings alert: 30% below average rate

    The price you found is 30% lower than this hotel's average rate of USD 101/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    USD 95*
    USD 71*
    SAVE USD 24
    USD 95*
    USD 71*
    Traveller (107)
    Room & Suite (25)
    Dining (7)
    Fiesta Americana Monterrey Pabellon M
    243 reviews
    #1 of 96 hotels in Monterrey
     
    Grand Fiesta Americana Monterrey Valle
    126 reviews
    #1 of 15 hotels in San Pedro Garza Garcia
     
    Ms Milenium
    754 reviews
    #2 of 15 hotels in San Pedro Garza Garcia
     
    Krystal Monterrey
    761 reviews
    #5 of 96 hotels in Monterrey
     
    Overview
    • Excellent26%
    • Very good34%
    • Average17%
    • Poor15%
    • Terrible8%
    Travellers talk about
    Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    4.0 Star Hotel
    All hotel details
    Offers from Sheraton Ambassador Hotel
    Special Offer: High speed breakfast pack
    Hotel deals
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Fiesta Americana Monterrey Pabellon M
    243 reviews
    #1 of 96 hotels in Monterrey
     
    Grand Fiesta Americana Monterrey Valle
    126 reviews
    #1 of 15 hotels in San Pedro Garza Garcia
     
    Ms Milenium
    754 reviews
    #2 of 15 hotels in San Pedro Garza Garcia
     
    Krystal Monterrey
    761 reviews
    #5 of 96 hotels in Monterrey
     
    Rooms
    1 Oct.2 Oct.
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 8 partner sites to see rooms from USD 71.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Monterrey hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "0fa4045a559049888e2558c8f23ac9f2", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":151195,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[35081166],"additionalContentIds":[],"pollCount":0,"checkin":{"day":1,"month":10,"year":2017},"checkout":{"day":2,"month":10,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":71,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"0fa4045a559049888e2558c8f23ac9f2","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":95,"lowestMetaPrice":71,"additionalPartner":false,"highestMetaPriceDisplay":95,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":95,"lowestMetaPrice":71,"highestMetaPriceDisplay":95,"hotelName":"Sheraton Ambassador Hotel","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjBmYTQwNDVhNTU5MDQ5ODg4ZTI1NThjOGYyM2FjOWYyIiwiQUlLIjoiMDBlNjQ2NjY2Mzk3NDU5MDkxMTQ1ZDVhNGUzYWY5NTQifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "01/10/2017", "checkOut": "02/10/2017", "lowestPrice": "USD 71", "hasDates": true, "hacComplete": false, "contentIdMappings": {"32712274":"Expedia","109270674":"HotelsCom2IB","65678333":"Hotwire","68913523":"CancelonIB","35081166":"BookingCom","53908267":"TravelocityEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (265)
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    1 - 5 of 129 reviews

    Reviewed 1 week ago

    We stayed for a whole with with people from other countries. Towels were missing everyday.... no hairdrier, Breakfast the first day...terrible...worms coming out of the pastries... eggs were cooked everyday with tons of chile, same menu every day for 7 days, Receptionist were not kind....More

    Thank AEsquivel
    Response from HUGO G, Director de Recepción at Sheraton Ambassador HotelResponded 1 week ago
    Google Translation

    Muchas Gracias por sus comentarios, le aseguro que los tomamos en cuenta, ya estoy copiando a los compañeros involucrados y...More

    Reviewed 27 July 2017

    The Staff at this hotel was excellent. Everyone from the front desk to the ladies that clean your room were all very friendly and professional. They are this hotels best asset. The cleaning staff does their job without waking everyone around them. The lady who...More

    Thank Maria P
    Response from HUGO G, Director de Recepción at Sheraton Ambassador HotelResponded 29 July 2017

    Thank you so much for your comments, all are very important to us!!

    Reviewed 24 July 2017

    The service is awful! When I arrived at 1am after a 2 hour delay in mi flight, there wasn't anybody at the reception. I had to wail 10 minutes for a moody girl to arrive and allow me to check in. The hotel is incredible...More

    1  Thank Jack F
    Response from HUGO G, Director de Recepción at Sheraton Ambassador HotelResponded 24 July 2017

    Thank you so much for your comments, there all are important for us, we really sorry for all this inconveniences, I will personally talk with my partner in the night shift.

    Reviewed 8 July 2017 via mobile

    The rooms are old, shabby and filthy. The carpet is filthy. There's dirt and marks all over the walls. The motel 6 does a better job of keeping their properties up. The TV is fuzzy. The ice machine looks as though it has not worked...More

    1  Thank Trmae
    Response from HUGO G, Director de Recepción at Sheraton Ambassador HotelResponded 9 July 2017
    Google Translation

    Muchas Gracias por sus comentarios, lamentamos mucho esta situación por la que paso, le pido mi mas sinceras disculpas, cuando...More

    Reviewed 8 June 2017

    They are redoing all the rooms, to an already fantastic hotel. Lots of amenities and things to do and close to the free walk area where all the shops and restaurants are located in the downtown. The pool and exercise areas are wonderful.

    Thank Chema8796
    Response from HUGO G, Front Office Manager at Sheraton Ambassador HotelResponded 8 June 2017
    Google Translation

    Muchas gracias por sus comentarios, esperamos que regrese pronto!

    Fiesta Americana Monterrey Pabellon M
    243 reviews
    #1 of 96 hotels in Monterrey
     
    Grand Fiesta Americana Monterrey Valle
    126 reviews
    #1 of 15 hotels in San Pedro Garza Garcia
     
    Ms Milenium
    754 reviews
    #2 of 15 hotels in San Pedro Garza Garcia
     
    Krystal Monterrey
    761 reviews
    #5 of 96 hotels in Monterrey
     
    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • USD 76 - USD 133 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #10 Luxury Hotel in Monterrey
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 229
    • Reservation Options
    • TripAdvisor is proud to partner with Starwood, Booking.com, Expedia, Priceline, Hotels.com, Orbitz, Travelocity, Hotwire, Cancelon, TripOnline SA, getaroom.com and HotelQuickly so you can book your Sheraton Ambassador Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Northern Mexico >
    • Nuevo Leon >
    • Monterrey
    • Also Known As
    • Sheraton Ambassador Hotel Monterrey ,
    • Sheraton Hotel Monterrey ,
    • Sheraton Monterrey ,
    • Monterrey Sheraton
    Add Photo Photos
    Traveller (107)
    Room & Suite (25)
    Dining (7)
    Pool & Beach (3)
    Hotel & Grounds (123)
    Family and Play Areas (3)
    Bathroom (2)
    Business Centre & Event Rooms (1)
    Nearby
    Ms Milenium
    754 reviews
    2.80 km away
     
    Grand Fiesta Americana Monterrey Valle
    126 reviews
    2.34 km away
     
    Krystal Monterrey
    761 reviews
    .30 km away
     
    Fiesta Americana Monterrey Pabellon M
    243 reviews
    .28 km away
     
    Nearby Restaurants
    Asador La Vaca Argentina
    97 reviews
    .22 km away
    Cafeteria Gaby
    43 reviews
    .24 km away
    La Puntada
    57 reviews
    .10 km away
    La Ramona
    33 reviews
    .22 km away
    Nearby Attractions
    Paseo de Santa Lucia
    1,752 reviews
    1.24 km away
    Museo de Arte Contemporaneo (MARCO)
    368 reviews
    .51 km away
    Museo de Historia Mexicana
    263 reviews
    .99 km away
    Gran Plaza o Macroplaza
    531 reviews
    1.20 km away
    Questions & Answers
    Get quick answers from Sheraton Ambassador Hotel staff and past guests.
    Note: your question will be posted publicly on the Questions & Answers page.
    Posting guidelines
    Submit

    Recently Reviewed Hotels around Monterrey

    Room Tips
    "I've been all over this hotel, not a bad room in the house."
    Read review
    "Skip dinner at the Grille and venture out as there are many other great places"
    Read review
    "Do not stay there, stay at the Marriot"
    Read review
    "one of the updated floors is the 10th floor. If you have enough SPG points I recommend the 12th Club Room for..."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing