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My family and I recently had the pleasure of staying this hotel. We were given a room with an awesome view of the city at night. When we first walked into the lobby, i thought there was a party going on, it turns out it...More
Its a good place to stay, quiet and the place is safe for tourist. The bar has live music and drinks are not too pricy. Enjoyed the Sunday Champaign Brunch it was delicious, pleasant live harp music playing while you eat.
We stayed 2 nights and we will not be returning. On the first night a maid enters the room at 4pm with a room key and upon seeing us she decided that she didn't need to clean the room again or something and left. Only...More
The hotel restaurant offers poor service, food cold and took too long to get our food. The shuttle did not offer service to any surrounding areas except for the airport. The rooms we got were located near a heavy traveled street and the plumbing was...More
Thank Carmen M
Response from Alex M, Gerente at Palacio Azteca HotelResponded 24 November 2016
Thanks for your observations, we will closely monitor the temperature of the food as well as the times of service. It would be a pleasure to receive you again and to testify if there are changes in it. The airport soutle is a...More
We decided to stay in a hotel on our way to ensenada baja california sur. And this hotel is amazing. Small but great service and awsome rooms hope you guys enjoy it just like we did. Really safe and secure.
Have a great one.
Thank David B
Response from Alex M, Gerente at Palacio Azteca HotelResponded 4 November 2016
Thank you very much for your comments, it will be a pleasure to welcome them again when visiting Tijuana and enjoy the updates we're doing at the hotel.
All the satff working at Palacio Azteca Hotel, I extend you greetings.