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Holiday Inn Tijuana Zona Rio

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113 Reviews from our TripAdvisor Community

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Showing 63: English reviews
A TripAdvisor Member
1 review
Reviewed 2 days ago NEWvia mobile

My fiends and I really enjoyed our stay in this hotel. The people who received the guest at the door are so helpful and polite as so the people in the front desk or the Sir giving you a welcoming beverage. They are just very professional. The Spa at the hotel is just wonderful, the service, the people working there,...

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Helpful?
Thank A TripAdvisor Member
Mexico City, Mexico
Reviewed 1 week ago via mobile

This is a nice hotel, near to the airport and border. And the surrounding area is not that bad. Also the service is great especially at the restaurant. However there are some areas of opportunity. First it would be good that they took into account your requirements, I asked for a room not closed to the elevator but that was...

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Helpful?
Thank leoncioreyes
VMES, General Manager at Holiday Inn Tijuana Zona Rio, responded to this review

Thank you for your comments, we are working for your service GM

Reviewed 1 week ago via mobile

Stayed for three nights. Where do I start: lamp on desk didn't work, iron cord did not extend, tattered shower curtain ( first didn't have a shower curtain), smelly room, three of four exercise equipment were out of service, one of two elevators were out of service, and bad service at breakfast (beg for coffee). I would never stay here...

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Helpful?
Thank Scott R
VMES, General Manager at Holiday Inn Tijuana Zona Rio, responded to this review

Dear Guest Thank you for your comments, we are working to improve our service, we look forward to your return GG

Los Angeles
Reviewed 2 weeks ago

Been to Tijuana many times, but never stayed the night until this past weekend. I arrived at 1:30AM Friday and the overnight gentlemen greeted me with open arms, he checked me in right away and offered me water bottles. I stayed on the 3rd floor facing Avenida Rapida and heard no noises or honking from cars. My room was spacious,...

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Helpful?
Thank EL_GQ
VMES, General Manager at Holiday Inn Tijuana Zona Rio, responded to this review

Dear Guest: Thank you for your comments, we work for your service GM

York, United Kingdom
Reviewed 11 October 2016 via mobile

We stayed here before catching an early morning flight. The first room we got was extremely noisy due to the highway right out front. When requested to be moved to a quieter room, we were moved up 2 floors with exactly the same noise disturbance. While the majority of rooms were on the quiet side (aka no highway) they told...

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Helpful?
Thank lautje96
VMES, General Manager at Holiday Inn Tijuana Zona Rio, responded to this review

Thank you for your comments, we are working to improve our service, thanks. GM

Sarasota, FL
Reviewed 21 September 2016

After surgery, all I wanted to do is rest! This was the perfect hotel!! From the time that I arrived (which was well before check-in) I received nothing but 5-star service! Approaching door, I was greeted by a hotel employee in a suit that welcomed me to the hotel. Check-in staff very friendly and overly accommodating. Even giving me additional...

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Helpful?
1Thank travis061986
VMES, General Manager at Holiday Inn Tijuana Zona Rio, responded to this review

Dear Guest, thank you for your comments, we wait you return soon. GM

Reviewed 20 September 2016 via mobile

I liked the hotel, very clean, very friendly staff, very good location, I liked. I stayed on the second floor a room with two bedrooms and perfect The buffet is paid separately. Solamente estuve un día pero me gustó mucho el personal , El hotel , la ubicación definitivamente si volvería regresar

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Helpful?
Thank Erika A
VMES, General Manager at Holiday Inn Tijuana Zona Rio, responded to this review

Dear Guest, thank you for your comments we wait you return soon. GM

San Diego, California
Reviewed 5 August 2016

I really enjoyed my stay here for 1 night- felt safe- pool was great and close to many restaurants and close to via rapida (freeway) the people working there so nice from reception area to security to valet personnel..

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Helpful?
Thank TLzuniga
VMES, General Manager at Holiday Inn Tijuana Zona Rio, responded to this review
Google Translation

muchas gracias por sus comentarios lo esperamos pronto. GG

Cartagena, Colombia
Reviewed 1 August 2016

This hotel is very well located the ambience is super , clean and best of all has thermal waters in it's jaccuzzi. Upstairs is a great Spa. Tell them you are staying @ the hotel and will give you discount .

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Helpful?
Thank elpatron10
VMES, General Manager at Holiday Inn Tijuana Zona Rio, responded to this review

thanks for your comments we hope back GG

Reviewed 20 July 2016 via mobile

This place is nice and clean but seems to attract horrible guests as the night we stayed a group or two of drunken people got rowdy and noisy at 3 am. You won't get sound rest but at least it's a clean place with decent service. Didn't have time to see the other amenities as I stayed here after a...

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Helpful?
Thank Caroline B
VMES, General Manager at Holiday Inn Tijuana Zona Rio, responded to this review

Dear Customer, thank you very much for your comments, we will work to provide better service GG

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Multilingual Staff
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Conference Facilities

Additional Information about Holiday Inn Tijuana Zona Rio

Address: Paseo de los Heroes 18818 | Zona Rio, Tijuana 22320, Mexico (Formerly Fiesta Inn Tijuana)
Region: Mexico > Baja California > Baja California Norte > Tijuana
Price Range: $112 - $181 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Tijuana Zona Rio 3.5*
Number of rooms: 127
Reservation Options:
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Also Known As:
Fiesta Inn Tijuana Hotel Tijuana
Fiesta Hotel Tijuana
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Tijuana Zona Rio staff and other travellers.
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Questions? Get answers from Holiday Inn Tijuana Zona Rio staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“pool view -third floor -”
 of 5 bubbles TLzuniga, 4 Aug 2016 | Read review
“very quiet all around the hotel, sound sleep guaranteed!”
 of 5 bubbles griseldaschuetz, 9 Jun 2016 | Read review
“Rooms overlooking the rapid lane offer a nice view.”
 of 5 bubbles elcyberguy, 30 Mar 2015 | Read review
“Pay in advance to easy check in and out.. king beds and a sofa bed at the same room are best value”
 of 5 bubbles Viajero447, 5 Jan 2015 | Read review
“Ask for rooms that do not face to the street.”
 of 5 bubbles jfernandez76, 4 Aug 2014 | Read review
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