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Holiday Inn Tijuana Zona Rio

PricelineUSD 73*
View Deal
14/05/2017 15/05/2017
1 room 2 adults 0 children
USD 88*
USD 73*
Great Deal
USD 74*
USD 74*
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Holiday Inn Tijuana Zona Rio
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119 Reviews from our TripAdvisor Community

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Showing 69: English reviews
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Miami
Reviewed 2 weeks ago via mobile

Looks old and its old and needs an urgent maintenance and update. People nice, location ok if you have a car, not too much at a walking distance. Internet works fine. Air conditioner too noise. They have a shuttle.

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Helpful?
Thank Andre O
Juan Manuel A, Gerente at Holiday Inn Tijuana Zona Rio, responded to this review

Thank you for your comments, we are working for you. GM

Reviewed 3 weeks ago via mobile

Good location, very close to the border, walking distance to stores and restaurants/ Districto Gastronomico. Professional front desk staff, able to communicate very well in English. Rooms were clean and had coffee makers, safes, decent looking bathroom, but only two tv channels in English. There is an outdoor swimming pool and jacuzzi/ thermal bath, but it did not look very...

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Helpful?
Thank Bcosic
Juan Manuel A, Gerente at Holiday Inn Tijuana Zona Rio, responded to this review

Thank you for your comments, will be reviewed by the administration GM

Reviewed 14 March 2017 via mobile

Let me start out by saying I have stayed here at holiday inn TJ before., not that bad for the price. Which is mostly the reason I stay here. ( I'm Frugal sometimes) This past weekend I stayed here for a small get away. The room they parked me in was dirty. When I pulled back the covers there was...

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1Thank Foodie559
VMES, General Manager at Holiday Inn Tijuana Zona Rio, responded to this review

It has come to my attention the experience you had at our Hotel, rest assure it is not our intention to provide you with any less than perfect service. I am at this moment in the process of correcting the situation at hand so it will not happen again. Please accept our utmost and sincere apologies for the inconvenience and...

Loreto, Mexico
Reviewed 11 January 2017 via mobile

I just spent 2 nights here, and would happily stay here again. The room was quiet, spacious, and in addition to a king bed, included a couch and desk. Everything worked well. The mattress was firm (I would not call it hard) which was exactly to my liking! Within 15 minutes of checking in I received a call from staff...

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Helpful?
1Thank Elizabeth S
VMES, General Manager at Holiday Inn Tijuana Zona Rio, responded to this review

Dear Guest: Thank you very much for your comments, we continue to work for you, thank you for your choice. GM

Norman, OKI
Reviewed 1 January 2017

Stayed at the HI for 2 nights. Staff were professional and service was good. Couple of complaints - after reading the reviews on here I requested a room away from the main road out front. I even followed up with that request and was told not a problem. Room I was given was right on the front of the hotel...

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Helpful?
Thank bconwayOU
VMES, General Manager at Holiday Inn Tijuana Zona Rio, responded to this review

Dear Customer: Thank you for your comments, my team is working to improve our service, we work for you, thank you for your choice. GM

Reviewed 24 December 2016 via mobile

I love how conveniently located it is! Close to the border and the Plaza Rio. 5 minute drive to the movie theater and pleanty of restaurants in the area. The rooms are spacious and conformable. The underground parking garage gives me a piece of mind. Their staff is very helpful all the time. Our favorite Hotel in Tijuana.

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Helpful?
Thank Ricardo S
VMES, General Manager at Holiday Inn Tijuana Zona Rio, responded to this review

Thanks for your comments we are working for you. GM

A TripAdvisor Member
1 review
Reviewed 9 December 2016 via mobile

My fiends and I really enjoyed our stay in this hotel. The people who received the guest at the door are so helpful and polite as so the people in the front desk or the Sir giving you a welcoming beverage. They are just very professional. The Spa at the hotel is just wonderful, the service, the people working there,...

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Helpful?
Thank A TripAdvisor Member
VMES, General Manager at Holiday Inn Tijuana Zona Rio, responded to this review

Dear Guest: thanks for comments we are working for you GM

Mexico City, Mexico
Reviewed 2 December 2016 via mobile

This is a nice hotel, near to the airport and border. And the surrounding area is not that bad. Also the service is great especially at the restaurant. However there are some areas of opportunity. First it would be good that they took into account your requirements, I asked for a room not closed to the elevator but that was...

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Helpful?
Thank leoncioreyes
VMES, General Manager at Holiday Inn Tijuana Zona Rio, responded to this review

Thank you for your comments, we are working for your service GM

Reviewed 1 December 2016 via mobile

Stayed for three nights. Where do I start: lamp on desk didn't work, iron cord did not extend, tattered shower curtain ( first didn't have a shower curtain), smelly room, three of four exercise equipment were out of service, one of two elevators were out of service, and bad service at breakfast (beg for coffee). I would never stay here...

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Helpful?
Thank Scott R
VMES, General Manager at Holiday Inn Tijuana Zona Rio, responded to this review

Dear Guest Thank you for your comments, we are working to improve our service, we look forward to your return GG

Los Angeles
Reviewed 23 November 2016

Been to Tijuana many times, but never stayed the night until this past weekend. I arrived at 1:30AM Friday and the overnight gentlemen greeted me with open arms, he checked me in right away and offered me water bottles. I stayed on the 3rd floor facing Avenida Rapida and heard no noises or honking from cars. My room was spacious,...

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Helpful?
Thank EL_GQ
VMES, General Manager at Holiday Inn Tijuana Zona Rio, responded to this review

Dear Guest: Thank you for your comments, we work for your service GM

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Multilingual Staff
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Conference Facilities

Additional Information about Holiday Inn Tijuana Zona Rio

Address: Paseo de los Heroes 18818 | Zona Rio, Tijuana 22320, Mexico (Formerly Fiesta Inn Tijuana)
Region: Mexico > Baja California > Baja California Norte > Tijuana
Price Range: $92 - $147 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Tijuana Zona Rio 3.5*
Number of rooms: 127
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Also Known As:
Fiesta Inn Tijuana Hotel Tijuana
Fiesta Hotel Tijuana
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Tijuana Zona Rio staff and other travellers.
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Questions? Get answers from Holiday Inn Tijuana Zona Rio staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get room opposite side of road - good luck on that!”
bconwayOU, 31 Dec 2016 | Read review
“pool view -third floor -”
TLzuniga, 4 Aug 2016 | Read review
“very quiet all around the hotel, sound sleep guaranteed!”
griseldaschuetz, 9 Jun 2016 | Read review
“Rooms overlooking the rapid lane offer a nice view.”
elcyberguy, 30 Mar 2015 | Read review
“Pay in advance to easy check in and out.. king beds and a sofa bed at the same room are best value”
Viajero447, 5 Jan 2015 | Read review
5 of 5
Priceline
USD 73* /night
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Booking.comUSD 74
Hotels.comUSD 74
TripAdvisorUSD 74
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*Disclaimer
Prices are for 1 room, 2 adults
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