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Holiday Inn Tijuana Zona Rio

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Holiday Inn Tijuana Zona Rio
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116 Reviews from our TripAdvisor Community

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Showing 66: English reviews
Loreto, Mexico
Reviewed 1 week ago via mobile

I just spent 2 nights here, and would happily stay here again. The room was quiet, spacious, and in addition to a king bed, included a couch and desk. Everything worked well. The mattress was firm (I would not call it hard) which was exactly to my liking! Within 15 minutes of checking in I received a call from staff...

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Helpful?
1Thank Elizabeth S
VMES, General Manager at Holiday Inn Tijuana Zona Rio, responded to this review

Dear Guest: Thank you very much for your comments, we continue to work for you, thank you for your choice. GM

Norman, OKI
Reviewed 2 weeks ago

Stayed at the HI for 2 nights. Staff were professional and service was good. Couple of complaints - after reading the reviews on here I requested a room away from the main road out front. I even followed up with that request and was told not a problem. Room I was given was right on the front of the hotel...

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Helpful?
Thank bconwayOU
VMES, General Manager at Holiday Inn Tijuana Zona Rio, responded to this review

Dear Customer: Thank you for your comments, my team is working to improve our service, we work for you, thank you for your choice. GM

Reviewed 4 weeks ago via mobile

I love how conveniently located it is! Close to the border and the Plaza Rio. 5 minute drive to the movie theater and pleanty of restaurants in the area. The rooms are spacious and conformable. The underground parking garage gives me a piece of mind. Their staff is very helpful all the time. Our favorite Hotel in Tijuana.

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Helpful?
Thank Ricardo S
VMES, General Manager at Holiday Inn Tijuana Zona Rio, responded to this review

Thanks for your comments we are working for you. GM

A TripAdvisor Member
1 review
Reviewed 9 December 2016 via mobile

My fiends and I really enjoyed our stay in this hotel. The people who received the guest at the door are so helpful and polite as so the people in the front desk or the Sir giving you a welcoming beverage. They are just very professional. The Spa at the hotel is just wonderful, the service, the people working there,...

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Helpful?
Thank A TripAdvisor Member
VMES, General Manager at Holiday Inn Tijuana Zona Rio, responded to this review

Dear Guest: thanks for comments we are working for you GM

Mexico City, Mexico
Reviewed 2 December 2016 via mobile

This is a nice hotel, near to the airport and border. And the surrounding area is not that bad. Also the service is great especially at the restaurant. However there are some areas of opportunity. First it would be good that they took into account your requirements, I asked for a room not closed to the elevator but that was...

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Helpful?
Thank leoncioreyes
VMES, General Manager at Holiday Inn Tijuana Zona Rio, responded to this review

Thank you for your comments, we are working for your service GM

Reviewed 1 December 2016 via mobile

Stayed for three nights. Where do I start: lamp on desk didn't work, iron cord did not extend, tattered shower curtain ( first didn't have a shower curtain), smelly room, three of four exercise equipment were out of service, one of two elevators were out of service, and bad service at breakfast (beg for coffee). I would never stay here...

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Thank Scott R
VMES, General Manager at Holiday Inn Tijuana Zona Rio, responded to this review

Dear Guest Thank you for your comments, we are working to improve our service, we look forward to your return GG

Los Angeles
Reviewed 23 November 2016

Been to Tijuana many times, but never stayed the night until this past weekend. I arrived at 1:30AM Friday and the overnight gentlemen greeted me with open arms, he checked me in right away and offered me water bottles. I stayed on the 3rd floor facing Avenida Rapida and heard no noises or honking from cars. My room was spacious,...

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Thank EL_GQ
VMES, General Manager at Holiday Inn Tijuana Zona Rio, responded to this review

Dear Guest: Thank you for your comments, we work for your service GM

York, United Kingdom
Reviewed 11 October 2016 via mobile

We stayed here before catching an early morning flight. The first room we got was extremely noisy due to the highway right out front. When requested to be moved to a quieter room, we were moved up 2 floors with exactly the same noise disturbance. While the majority of rooms were on the quiet side (aka no highway) they told...

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Thank lautje96
VMES, General Manager at Holiday Inn Tijuana Zona Rio, responded to this review

Thank you for your comments, we are working to improve our service, thanks. GM

Sarasota, FL
Reviewed 21 September 2016

After surgery, all I wanted to do is rest! This was the perfect hotel!! From the time that I arrived (which was well before check-in) I received nothing but 5-star service! Approaching door, I was greeted by a hotel employee in a suit that welcomed me to the hotel. Check-in staff very friendly and overly accommodating. Even giving me additional...

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1Thank travis061986
VMES, General Manager at Holiday Inn Tijuana Zona Rio, responded to this review

Dear Guest, thank you for your comments, we wait you return soon. GM

Reviewed 20 September 2016 via mobile

I liked the hotel, very clean, very friendly staff, very good location, I liked. I stayed on the second floor a room with two bedrooms and perfect The buffet is paid separately. Solamente estuve un día pero me gustó mucho el personal , El hotel , la ubicación definitivamente si volvería regresar

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Thank Erika A
VMES, General Manager at Holiday Inn Tijuana Zona Rio, responded to this review

Dear Guest, thank you for your comments we wait you return soon. GM

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Multilingual Staff
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Conference Facilities

Additional Information about Holiday Inn Tijuana Zona Rio

Address: Paseo de los Heroes 18818 | Zona Rio, Tijuana 22320, Mexico (Formerly Fiesta Inn Tijuana)
Region: Mexico > Baja California > Baja California Norte > Tijuana
Price Range: $109 - $129 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Tijuana Zona Rio 3.5*
Number of rooms: 127
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Also Known As:
Fiesta Inn Tijuana Hotel Tijuana
Fiesta Hotel Tijuana
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Tijuana Zona Rio staff and other travellers.
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Questions? Get answers from Holiday Inn Tijuana Zona Rio staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get room opposite side of road - good luck on that!”
 of 5 bubbles bconwayOU, 31 Dec 2016 | Read review
“pool view -third floor -”
 of 5 bubbles TLzuniga, 4 Aug 2016 | Read review
“very quiet all around the hotel, sound sleep guaranteed!”
 of 5 bubbles griseldaschuetz, 9 Jun 2016 | Read review
“Rooms overlooking the rapid lane offer a nice view.”
 of 5 bubbles elcyberguy, 30 Mar 2015 | Read review
“Pay in advance to easy check in and out.. king beds and a sofa bed at the same room are best value”
 of 5 bubbles Viajero447, 5 Jan 2015 | Read review
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