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Hacienda del Rio

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Traveller (27)
Room & Suite (37)
Pool & Beach (1)
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Overview
  • Excellent32%
  • Very good29%
  • Average22%
  • Poor10%
  • Terrible7%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Room Service
3 Star Hotel
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Rooms
1 Jul.2 Jul.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (162)
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Traveller rating
14
31
21
10
5
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Time of year
LanguageEnglish
14
31
21
10
5
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All reviewsnice restaurants within walking distancenice poolthe hotel staffcomfortable bedsclinicmexicochannelsdoctorborder
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1 - 5 of 81 reviews
Reviewed 3 weeks ago via mobile

Nice and clean. Friendly service. Stayed here after having cosmetic surgery done. Staff was very understanding and accommodating. They made sure that I had a handicap accessible room as well as room service.More

Thank Nashika J
Response from Baja Inn H, Director General at Hacienda del RioResponded 3 weeks ago

Dear Guest. Thank you so much for staying with us. Our staff works hard to bring you the service you deserve, so we're very glad to know that you enjoyed your stay at our hotel. We'll keep working to provide good service and quality to...More

Reviewed 3 weeks ago

Booked this room after staying next door at Fairfield Inn. These rooms are big but there is no elevator to the 2nd and 3rd floors. Also, the beds are probably the hardest i've ever slept on. The area is very cool though. Felt very safe...More

Thank CybeRise
Response from Baja Inn H, Director General at Hacienda del RioResponded 3 weeks ago

Dear Guest. I'd like to thank you for your feedback. It's very valuable to us since our main priority is to be able to offer quality, good service and a comfortable atmosphere. I also apologize for the inconvenience you had with our beds and the...More

Reviewed 23 April 2018 via mobile

The hotel is Ok but the breakfast cost was almost the cost of the room. The juice wasn't included so we were charged almost double for breakfast. If we were told before hand we won't ask for them. I think that wasn't fair and someone...More

Thank Bernard E
Response from Baja Inn H, Director General at Hacienda del RioResponded 28 April 2018

Dear Bernard. We're very sorry about the experience you had while visiting us. It's worth mentioning that the restaurant it's a rent space so we're not in charge of it, but we'll let the owners know, that way they can look for improvements. I apologize...More

Reviewed 20 March 2018 via mobile

The rooms are clean and the beds are comfortable, the location is great, but they have some issues with the hot water, 2 of the 4 days of my stay the hot water was off. The food at the restaurant is good, but the service...More

Thank Faridabdo
Response from Baja Inn H, Director General at Hacienda del RioResponded 23 March 2018

Dear Guest. We apologize for the inconveniences you had during your stay since this is not the experience we want you to have. Thank you for your comments, will take them into account so we can provide a better service. Greetings.

Reviewed 26 February 2018

On my 2 day trip to Tijuana, stayed here for a night. The hotel staff was really friendly and the rooms were well appointed. They were clean with aesthetically decorated interiors and very well maintained. Spacious with two really comfortable beds for 2 occupants. Not...More

Thank arjunlalb
Response from Baja Inn H, Director General at Hacienda del RioResponded 4 March 2018

Dear Guest! Thank you for your comments and your preference, we hope to have you back with us very soon, we will be waiting with open arms to serve you as you deserve. Regards

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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Room Service
Hotel Amenities
Free Parking
Multilingual Staff
Shuttle Bus Service
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Heated pool
Details
Price range
USD 58 - USD 110 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 58 - USD 110 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (27)
Room & Suite (37)
Pool & Beach (1)
Questions & Answers
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mattramsay89
22 February 2018|
Answer
Response from Pinketa P | Reviewed this property |
Its about 15 blocks, not recommended a taxi will charge you around 8 dlls to take you during the day is less expensive.
0
Votes
kyliepruser
5 February 2018|
AnswerShow all 2 answers
Response from Pinketa P | Reviewed this property |
it is a bit far the closest beach is playas de tijuana (15-20) min drive. A taxi or the bus can take you there. not complicated at all.
0
Votes
Room Tips
"Back off the street"
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"Room on the poolside are a bit noisy with all the kids swimming, perhaps the street side would be be..."
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"2nd or 3rd floor on back side is better. Not as much street noise."
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"Stay on 3rd (top) floor to avoid noise from the room overhead and back of the hotel away from the main street."
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