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City Express Tijuana Rio

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City Express Tijuana Rio
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233 Reviews from our TripAdvisor Community

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Showing 40: English reviews
Seattle,wa
Reviewed 27 May 2015

We were in TJ to visit some family and needed a place to sleep basically. This hotel is awesome for that. Don't expect anything fancy, just a bed, small TV and its clean. Location is awesome, close to the Plaza Rio Mall, restaurants, bars and trendy Paseo de los Heroes street. Walking distance to all of these, and a 5...

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Helpful?
1Thank Goosetavo
marlen c, Guest Relations Manager at City Express Tijuana Rio, responded to this review

Dear Guest Thank you for contacting City Express Tijuana Rio, for us it was a pleasure to make you feel like home and live the experience to stay with us. It is pleasurable to know that the hotel accomplished with your High expectative. Thank you for your comments and we hope to see you soon

Vista, California
Reviewed 19 March 2015

If you are going to show up and pay in cash make sure you pay in Pesos since the City Express exchange rate is bad. The room was fine and everything worked fine except the WIFI. Don't stay here if a good WIFI is important to you. Located in Zona Rio. I recommend eating at Yagger's sports bar which is...

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Helpful?
Thank stv043
marlen c, Guest Relations Manager at City Express Tijuana Rio, responded to this review

Dear Guest I am writing to apologize for the inconvenience during your stay and the incident with the service wi- fi, your comment is important to us because it help us to improve our quality service; I want to let you know that we have implemented corrective measures in relation to your comment. I hope to give us the opportunity...

Reviewed 11 March 2015

I wouldn't say this is the best family friendly hotel. I would say it is a great hotel if you are in a business trip or something similar. The hotel itself is very simple and I think it has a great location. (not downtown but almost everything is 10-15 minute drive). The downside that I have with this hotel is...

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Helpful?
Thank Victor I
marlen c, Guest Relations Manager at City Express Tijuana Rio, responded to this review

Dear Victor, Thank you for contacting CityExpress Hotels, for us it was a pleasure to make you feel like home and live the experience to stay with us. It is pleasurable to know that the hotel accomplished with your High expectative. We are thankful for your comments about the room noise , this kind of comments help us to improve...

Huntington, West Virginia
Reviewed 25 February 2015

The room was clean and within walking distance of the Plaza Rio. It has a parking garage close by with underground facilities. The price was reasonable for what was obtained. Initially the room smelled of disinfectant, but this disappeared by the second day. The only negative was that the Internet connection did not work, even after getting help from the...

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Helpful?
Thank John S
marlen c, Manager at City Express Tijuana Rio, responded to this review

Dear John I am writing to apologize for the inconvenience during your stay and the incident with the service at the wi fi, your comment is important to us because it help us to improve our quality service I hope to give us the opportunity to have you back again and give the service you deserve

Boca Raton, Florida
Reviewed 20 February 2015

I've been a guest at this hotel many times. It has a purpose: Inexpensive, very basic, clean room, Zona Rio location and a good breakfast. It's a place to spend the night and get up and go take on the day. It is NOT a destination hotel, as other reviewers seem to expect. The staff is helpful and will go...

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Helpful?
Thank RobMacSoFL
marlen c, Guest Relations Manager at City Express Tijuana Rio, responded to this review

Dear Guest First of all I want to offer you an apology for any inconvenience during your stay in reference with the incident with the service the wi fi as this helps us to identify our areas of opportunity and work on them to improve the quality of our services; we reported that we have implemented corrective action in relation...

Reviewed 18 January 2015 via mobile

I Star there a couple days, the staff there are very unfriendly, I want it to use the bussiness center they told me It was under construction, so I had my Bussiness in the dinning room where everybody left the table very greasy. In the room, the showers were not clean at all, still hair from other guest in the...

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Helpful?
Thank Daniel I
Marlen C, Guest Relations Manager at City Express Tijuana Rio, responded to this review

Dear Daniel First of all I want to offer you an apology for any inconvenience during your stay in reference with the incident with the service the reception as this helps us to identify our areas of opportunity and work on them to improve the quality of our services; we reported that we have implemented corrective action in relation to...

San Diego, California
Reviewed 26 December 2014

Got a room in this hotel on a Saturday night. They were very quick in providing me with a key and meeting my bed request. The rooms are inexpensive, the hotel and rooms are very clean. It's minimalistic with free breakfast in the morning. The staff speaks English and are very courteous. If you are looking for a no frills...

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Helpful?
Thank erick k
marlen c, Guest Relations Manager at City Express Tijuana Rio, responded to this review

Dear Erick, Thanks for contact us we are thanks for your comments and its plased to know that the Hotel City Express Tijuana Rio did with your expectatives of comfort and service and make you very comfortable Looking foward for your next visit soon

Navojoa, Mexico
Reviewed 26 December 2014

We've checked in at the hotel during Christmas during our visit to Tijuana. The location of the hotel is great, there is a shopping plaza nearby, as well as various restaurants. The neighbourhood seemed very secure. In my opinion the hotel is very functional, cozy beds, nice rooms, very calm and clean. The staff is extraordinarily nice, handeled all of...

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Helpful?
Thank Roland R
marlen c, Guest Relations Manager at City Express Tijuana Rio, responded to this review

Dear Roland, First of all I want to offer you an apology for any inconvenience during your stay in reference with the incident with the service the Wi-fi as this helps us to identify our areas of opportunity and work on them to improve the quality of our services; we reported that we have implemented corrective action in relation to...

Ensenada, Mexico
Reviewed 1 December 2014

the hotel is at the expected standard for City Express hotels, but two things failed terribly. There is no parking lot as it is being rebuilt, and breakfast was tardy. I left hungry to teach a six hour class.

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Helpful?
Thank lateleapagada
marlen c, Guest Relations Manager at City Express Tijuana Rio, responded to this review

Dear Guest First of all I want to offer you an apology for any inconvenience during your stay in reference with the incident with the service the parking and breakfast as this helps us to identify our areas of opportunity and work on them to improve the quality of our services; Waiting us the chance to have your preference and...

San Jose, California
Reviewed 26 August 2014

The hotel is in a area with everyday within walking distance. Feels like staying at a American city. Its nothing like being in Downtown TJ or the Zona Norte where tourists are at. Its the business/ shopping area so prices for rooms are not cheap by Mexican standards. I found by walking around that there are cheaper hotels by the...

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1Thank acura9927
Marlen C, Guest Relations Manager at City Express Tijuana Rio, responded to this review
Google Translation

Estimado huésped, Agradecemos nos hiciera saber sus necesidades para poder trabajar en ellas para hacer que su estancia sea satisfactoria....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Located in the Rio Zone and the main shopping and financial centers of the city. ... more   less 

Additional Information about City Express Tijuana Rio

Address: Dr. Atl 6, Zona Rio, Tijuana 22010, Mexico
Region: Mexico > Baja California > Baja California Norte > Tijuana
Price Range: $107 - $153 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — City Express Tijuana Rio 2.5*
Number of rooms: 131
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Also Known As:
City Express Tijuana Rio Hotel Tijuana
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Questions & Answers

Here's what travellers have asked, with answers from City Express Tijuana Rio staff and other travellers.
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Questions? Get answers from City Express Tijuana Rio staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for room that does not have a gap between the air conditioner/heater and its wall housing.”
 of 5 bubbles SanDiegoGuy1, 14 Dec 2015 | Read review
“Any other hotel would do.”
 of 5 bubbles Zorzidad, 9 Dec 2015 | Read review
“Zona Río is noisy, request upper floor levels if you can.”
 of 5 bubbles RobMacSoFL, 19 Feb 2015 | Read review
“Choose a room on the highest floor to avoid hearing footsteps in the early morning, as this hotel is mainly used by business travelers.”
 of 5 bubbles Laralalaaa, 19 May 2014 | Read review
“Read the reviews before you book. For longer-term stays, call the hotel directly and see if you can work a price reduction.”
 of 5 bubbles LeighK431, 26 Mar 2012 | Read review
5 of 5